As quickly as United rolled out its plan to start selling food on international flights, they’ve backed off again. One month ago, United polled its customers about their willingness to pay for food on international flights. Two weeks later, they made it official. Now, two more weeks pass, and they back off. What gives? The letter to […]
Category: United Airlines
Downgrade made official: United eliminates free meals on most transatlantic flights
The major airlines’ race downhill has shifted into overdrive. United, once an airline that tried to make the customer experience better, is making hypotheticals real. They’re charging for meals on flights to Europe, raising prices for stuff sold on board, and reducing the service offered in some domestic premium classes. And all the while, they’re […]
United considers charging for ALL food and drink on international flights
It’s a long flight, say, from Washington to Tokyo. About 14 hours trapped on a plane. About two meals and a snack. So how much would you pay to eat airline food? $7? $24? Maybe even $39? That’s the question United is asking its customers as it contemplates charging for all meals in international coach. […]
