open skies seats Sign of a recovery?: All premium class airline OpenSkies expands to DC Paris market
Oh, 2007, the heady days of all-business class airlines like Maxjet, Eos, and Silverjet, with a newcomer popping up every few months to offer premium service on heavily-traveled business routes? …And who could forget MiMa? (Milan to Manhattan, quote…)

Well, beginning May 3, 2010, OpenSkies, the British Airways subsidiary (formerly known as L’Avion) is expanding its two-cabin premium configuration to the Washington-Paris market.

OpenSkies offers lie-flat seats (“BizBed”) at the front of the plane, and old-style business-class/new-style premium-economy cradle seats (“BizSeat”) in the the rear of the plane.

To me, the significance of this is two-fold:

For starters, it shows that British Airways, which had reportedly been shopping the OpenSkies subsidiary to prospective buyers a few months ago, has recommitted to the brand. This should give customers a smidge of confidence that their OpenSkies bookings are less likely to be canceled anytime soon.

Second, it’s a sign that premium-cabin demand may be coming back. The five Washington-Paris flights per week aren’t being added at the expense of the 17 weekly existing Newark-Paris flights. And the airline’s routemap webpage claims that they “plan to operate non-stop flights from New York to additional Continental European cities including Brussels, Milan and Frankfurt.” We’ll see if the latter claims actually pan out, of course, but even adding a DC flight to the mix says that business travel is starting to pick up.

Fares on the new route are being pitched at $815 plus taxes each way for the “BizSeat” option, and $1570 plus taxes each way for the “BizBed.” Not rock-bottom cheap, to be sure, but far less than the cash fare for an equivalent seat — even on a discounted Z fare — on a major airline. And hey, you earn BA miles.

Categorized in: business class, open skies

virgin atlantic upstairs Upgrades and Downgrades: Virgin Atlantic, mistake fares, TSA SOPs, Continental upgradesDowngraded: Upper Class, upstairs, on Virgin Atlantic
Upgraded: Economy Class, upstairs, on Virgin Atlantic

Like many airlines, Virgin Atlantic has been cutting seats in business class, in response to the economy’s woes. But the upstairs section of the 747 has always been sacred space for the premium-cabin travelers. Until now. The airline will slowly roll out “configuration 4,” which moves some regular economy seats to the back of the upstairs cabin. Virgin Atlantic Upper Class loyalists will object to the lack of exclusivity. Which, in turn, should be an improvement for economy customers who get the service boost of a small cabin.

Upgraded: Consumer rights for “mistake” fares
As I’ve argued in the past, it’s sometimes impossible to know if a low fare is an error, or just a deal. (1 cent fares, anyone?) So I’m pleased to read that, in the U.S., the federal government is warning airlines that they’re (at least partially) on the hook for mistake fares. The DOT ruled: “We believe that all airlines should accept some responsibility for even the erroneous fares they publish.” Customers with canceled tickets must now be “made whole,” though this doesn’t mean that tickets will be honored. Still, a good move.

Downgraded: TSA’s mad redacting skillz
Seth, over at the Wandering Aramean has been digging through a document detailing the TSA’s standard operating procedures. The document was redacted, but Adobe Acrobat doesn’t delete the text hidden behind the black boxes. Oops. Now the TSA says the policies were never implemented, after all. (Then why were they posted, and redacted?) Seth has links to the original documents on his site.

Upgraded: Continental systemwide upgrades for top-level elites
In a further alignment of Continental OnePass with United MileagePlus, Continental is systemwide upgrades and a double-secret invitation-only ultra-elite level for high-spend elite frequent fliers.

Upgraded: United’s long-range aircraft… eventually
After slicing and dicing their fleet over the years, and recently killing off their 737s, it’s finally time for United to look at renewing their fleet. They’re ordering 25 Boeing 787s and 25 Airbus A350s, which will replace their 767s and 747s, respectively. …in 6 to 9 years.


rockettes Procrastinators Special: Holiday business class fare sales
Every year, around this time, there’s a nearly-simultaneous sale on multiple airlines, with discounts for business class airfares across the oceans. It’s as predictable as the Rockettes’ act. (There will be high-kicking.)

Blame seasonality. Beyond the economic slowdown that’s killed premium-cabin traffic, there’s the seasonal slowdown, as business travel grinds to a halt near year-end. What this means for the leisure traveler is premium class deals in premium economy, business class, and first.

Most of the deals are to Europe. Very few deals target Asia. There are a handful of deals to Australia, too, but they’re not the best I’ve seen.

Sure, even the discounted premium seats will still cost you more than a coach seat. But there are some decent prices nonetheless.

Some examples:

Compare a roundtrip in coach from New York to Paris for $858, all-in, on American, with a $1415 fare for the same dates on OpenSkies, the British Airways subsidiary operating an all-premium configuration. (The quoted fare is for a cradle seat, which they call “BizSeat,” vs. their lie-flat “BizBed” product. It’s arguably a high-end premium economy seat, or a low-end business class seat.)

Or Continental’s BusinessFirst sale: Houston to London for $2087 all-in, vs. $1096 for the same flights in coach.

Or check out Lufthansa, which is running specials to a range of European destinations from each of the US cities where it has nonstop departures to Frankfurt or Munich. Cities that don’t see regular fare sales, like Charlotte, get a little love thrown their way, though it’s not quite as generous as the discounts New Yorkers get. (E.g., Charlotte to Amsterdam for $2278 all-in, vs. $1099 for the same flights in coach.)

These flights would cost thousands more at other times of the year.

But not all airlines are playing along. I test-drove Virgin Atlantic Upper Class fares, and I wasn’t impressed at all. Over $3000 for a flight from New York to London? That’s hardly a sale.

Bottom line: If you haven’t booked international travel around the holidays, don’t neglect to search for business class fares. You may find a deal.


continental business first Upgrades and Downgrades: Continental BusinessFirst, Frontier, Expedia Choice, miles for vets

Upgraded: Continental Airlines BusinessFirst seats
Continental Airlines’ international business class seats are getting a facelift. Initially promised back in August 2008, the first of the new 180-degree lie-flat seats finally debuted last week. (They call them “BusinessFirst,” but let’s be real, it’s really business class.) The new seats are four inches wider than the old seats. The interactive tour of the seat is here.

Upgraded: Frontier Airlines, front half
Downgraded: Frontier Airlines, rear half

Frontier Airlines is reorganizing the seatmap to put in an extra-legroom section in economy, a la United’s Economy Plus. The section, dubbed “Stretch,” will have 36 inches of pitch between seats. Seats in the rear will have between 30 and 32 inches. 30? That is tight.

Upgraded: The Expedia-Choice Hotels War
You may recall the spat between the Choice Hotels chain and Expedia. Expedia demanded numerous draconian terms of Choice, and Choice said no. But now… As of this evening, Choice is back in. But no details yet on what the deal actual consists of. Stay tuned.

Upgraded: Ways to share your miles with veterans
It’s not new, but on this Veteran’s Day (or Armistice Day in the UK), you may be interested in the Fisher House Foundation’s program that accepts frequent flier miles to share with “military (or DoD civilian employees) hospitalized as a result of their service in Iraq, Afghanistan, or surrounding areas, and their families. These tickets can not be used for R&R travel, ordinary leave, emergency leave, or other travel not related to a medical condition.”

04
Nov
2009

Periodically, US Airways runs a sale on buying their frequent flyer miles. Usually, buying miles is no bargain. But when they offer you double the miles for the same price…

Over at View from the Wing, the bottom line is clear:

With this offer you can buy 40,000 miles for $1030, get 80,000 miles in return, and fly business class from the US to Europe. Or if you and a friend each have 40,000 miles, you transfer to each other for $430 apiece, and you now both have 80,000 miles — enough for a business class Star Alliance partner award to Europe.

And don’t forget that US Airways doesn’t block Star Alliance partner flights like United does. This is a great deal, and a great way to book a complex ticket in business class at a low price.


Downgraded: Expectations
Five-star hotel not living up to its standards? How about a zero-star hotel instead? The lodging — a converted windowless bunker in Switzerland — is also an art project. Zero-star is a cute idea, and it’s certainly fun. (Spin the Wheel of Fate!) And cheap: $9. I like their motto: “The only star is you.” Nonetheless, I believe the correct term for this facility is “hostel” (or “backpackers” for the Aussies/Kiwis in the house). See a video of the ho(s)tel below. Actually, come to think of it, it’s actually nicer than some hostels I stayed in during college.

Upgraded: British Airways
Downgraded: “cheaper” airlines

A (non-scientific) study by the Times of London found that fares were lower on British Airways than on Ryanair. And that was before they took things like luggage fees and check-in fees into account. This just reinforces the importance of price comparison (which Ryanair and its ilk tend to make difficult by keeping their fares out of the global distribution systems). As I’ve always argued, don’t assume that a “low-cost” airline is automatically lower than others. (Thanks to reader J!)

Upgraded: Skycaps
A court has affirmed that American Airlines harmed Boston skycaps’ tip income when it imposed a $2 curbside check-in fee — which went to the airline, not the skycaps. (The $2 fee was dropped in May 2008, when American started charging a fee for all checked bags.)

Upgraded: Inflight wi-fi
In the last few weeks, Virgin America reduced the cost of its inflight wifi. Lufthansa hinted at relaunching global satellite-based wifi using Panasonic’s technology (essentially duplicating the service it once offered via Connexion by Boeing). And another satellite provider, Row 44, which has tested service on Southwest and Alaska Airlines, received approval from the FCC to offer its services.

Downgraded: Continental Express
Another “trapped passengers” story… Continental Express flight gets diverted, keeps passengers on board for NINE HOURS. I mean, really, nine hours? On a regional jet?? There is no excuse for that duration of delay without allowing passengers to disembark. None. I don’t believe that this is the number one problem facing passengers today, but stories like this make it clear that some time limits to passenger trappings do need to be part of any passenger rights bill.

Downgraded: Some of the best premium seats in the sky
Cathay Pacific, which offers one of the best premium class products in the air, is cutting back the number of first and business class seats.