
Downgraded: Hare Krishnas
It’s the end of an era for American airports: Hare Krishnas are banned from soliciting for donations at LAX. There’s one more scene in the movie “Airplane!” that just won’t make as much sense to future generations.
Downgraded: Smoking in hotels
I didn’t realize that twelve states already had laws on the books banning smoking in hotels. Wisconsin is the latest, with the law taking effect this summer. Should be welcome news to the folks at FreshStay, the directory of smoke-free hotels.
Downgraded: Body scanner checkers
Well, it had to happen: An airport worker at Heathrow has had his wrists slapped for taking a picture of a colleague as she passed through the full-body scanner. Start the countdown for someone’s clandestinely-taken body scanner image appearing on the internet…
Upgraded, or is it Downgraded?: United Airlines 777s
United’s seating configuration in economy onboard its Boeing 777s has long been rather unusual. Instead of the usual 3-3-3 seat arrangement, they’ve had seats in a 2-5-2 setup. The logic of the 2-5-2 was that it minimized the number of passengers who had to climb over two people to get to the aisle — just the one person in the middle of the 5. But now they’re shifting to the more common 3-3-3 after all. (Personally, while it’s been a couple years since I’ve sat on a UA 777, I always liked the pair of seats on the windows. 17A or 21J, baby.) If you’re flying on a UA 777, be sure to check your seatmap as you get closer to flight date: your aisle seat might now be a middle.
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Downgraded: Catastrophe Management
SNCF, the national railway of France, publicly posted that 104 passengers had died in an explosion of the high-speed TGV. Thankfully, the news was false — completely fabricated, as an internal crisis management simulation. But alas, the test went awry, and the notice actually hit the newswires.
Downgraded: Meals on Continental
Continental Airlines has finally thrown in the towel and is giving up the free meals in coach. Instead, they’re instituting a buy-on-board program. Maybe I’m suffering from Stockholm Syndrome, and I’ve become assimilated by my airline captors, but this doesn’t bother me much. Yes, it’s the end of an era. But I’ve moved on. So have others. The problem, for me, is that Continental is taking another page from its colleagues in the industry and spinning the removal of an existing amenity as an upgrade.
Upgraded: Flight Attendants’ Demands
Flight attendants, represented by the Association of Flight Attendants, want training in hand-to-hand combat. I think they’re right. Other demands: portable communication devices for speaking to the pilots (makes sense); standardized (read: smaller) carry-on sizes, “so that flight attendants can look for suspicious passengers instead of struggling with oversized bags” (makes sense, but let’s not go Ryanair on sizing); shutting down onboard wi-fi during periods of “high threat” (this is particularly subject to abuse).
Upgraded: Airline Seat Ratings in Brazil
The Brazilian government is taking an interesting and unusual step: requiring airlines to grade their legroom for their aircraft. It’s like an officially-sanctioned SeatGuru, without the specific-seat-level unit of analysis.
Downgraded: Aircraft Air
This is not particularly comforting: 1 in 2000 flights has a “fume event,” which often involves the intrusion of contaminated air into the cabin. In a recent incident, engine oil seeped improperly, was vaporized, and spread through the cabin. Tricresyl phosphate in the oil can cause neurological damage. Awesome.
Downgraded: Toyotas in rental car fleets
Bad enough that Toyota’s massive recall is affecting so many vehicle owners. But it’s affecting rental cars, too. Enterprise, for example, has removed 83% of their Toyotas, but that leaves 17% in the fleet. If you’re given a Toyota at the rental counter — any rental counter, not just Enterprise — you may want to request documentation that the recall repairs have been completed.
Downgraded: TSA’s notion of a background check
You really can’t make this up: An applicant for a TSA job who had been convicted of robbery when he was 18 (and who omitted it from his job application) was denied a secure-access badge to the Richmond Airport in Virginia. But the TSA wanted him hired, and demanded that the airport overrule its existing security protocol to issue this man a badge. Words fail me.
Downgraded: Airline seats
Speaking of recalls, Air Canada, ANA, Continental, JAL, KLM, SAS, Singapore, and Virgin Atlantic have seats on their planes that are subject to a recall. The manufacturer, Koito, was found to have fabricated flammability tests. And when I say “fabricated,” I’m not kidding: They “manipulated computers so normal figures would appear on monitors when officials from the ministry observed the testing procedures.” But take comfort: As long as the seats aren’t set on fire, you’re fine! (Bonus: Toyota owns 20% of Koito.)
Downgraded: Sleepytime on American Airlines
American Airlines will start charging $8 to buy a pillow and blanket. Yes, yes, it’s another fee, another downgrade. But whatever. I’ll wear a sweater.
Upgraded: oneworld
Downgraded: SkyTeam
Sure enough, American Airlines and the other members of the oneworld alliance pulled it out, keeping JAL in the alliance. At first, it really looked like Delta and their SkyTeam brethren were the ones to convert the ailing Japanese carrier to their side. But no. I called this one wrong. Delta has expressed its regrets, and plans to invest in its own brand instead of other companies. Frankly, that’s probably a smart move.

Air New Zealand is launching new seats in its longhaul economy class, with a section of the plane fitted with “Skycouch” seats designed to create a three-seat wide airborne equivalent of a foldout couch. It’s an effort to create the first lie-flat bed in coach, a worthy goal if ever there was one.
Starting in November 2010, the window seats in the first eleven rows of economy class of newly-delivered Boeing 777-300s will have cushioned extensions (positioned like calf supports when in “seat” mode) which extend up to create a couch-like flat surface.
To reserve a Skycouch, you’ll need to buy three seats, obviously. If you’re traveling as a pair, you can buy your usual two seats and add on the third seat for half the price of the other two.
My first thought, when I saw the design, was that they were making the “ghetto upgrade” — laying down across a row of empty seats — an official booking class. And indeed, that’s the basis of the design, but expanded to be wide enough for two consenting adults.
No curtains, and no undressing, so don’t get any ideas.
The biggest shortcoming at this point appears to be the length of the bed. The width of three airline seats isn’t that big. Average seat width is 17″. Let’s even add a few inches for gaps between cushions, to be generous. (I know, gaps?) Let’s bump it up to 55″ — 4′ 7″ or 1.4 meters — across all three seats. That’s great if you’re short, but if you’re any taller than that, your feet will be hanging out into aisle. Look at the promo photo below. The guy’s head is angled up the wall of the plane:

There’s some romper room risk here, too. I can see families, especially large ones, buying these seats if they can afford them, and keeping the seats in couch mode for the duration. That means higher odds of noise. If traveling in a non-Skycouch economy seat, and looking for rest, try to find a location as far from the couches as possible.
The airline is also changing its premium economy seats and improving some service delivery in the business cabin. And there’s “new oven technology that will cook food from scratch rather than simply reheating,” but the big news is really (deservedly) the couch-in-coach concept.
A short promotional video to give further perspective (and showing the changes to business and premium economy), after the jump:
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Upgraded: The importance of champagne to Singapore Airlines
“Singapore Airlines Ltd. cut Chief Executive Officer Chew Choon Seng’s salary by 20 percent and parked planes in response to a global travel slump. It didn’t touch the S$11 million (US$8 million) it spends annually on wine and Dom Perignon champagne for first-class passengers.” Fewer planes, but constant wine budget? Say no more.
Upgraded: Clarity on what’s legal in seatback pockets
Remember the semi-secret FAA rule that banned personal items in airline seatback pockets? Last week, Henry Harteveldt tweeted that the FAA had clarified its policy. The entire policy is printed here. The short version: You can keep up to three pounds of stuff in the pocket, presumably including the SkyMall magazine, etc.
Upgraded: United Airlines
It takes a trip to the bottom to warrant an improvement, it seems. United, having peered into the abyss, has announced that they’ll be revamping their aircraft interiors (say goodbye to the “tequila sunrise” decor!) and airport lounges.
Downgraded: Aer Lingus’ Irish-ness
Ireland’s Aer Lingus has applied for an operating license in the UK, which, if granted, would enable the company to relocate its official base of operations to Britain. The reason: A labor dispute with Irish pilots and flight attendants, who are resisting a pay cut. Expect strikes if this goes through.
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Upgraded: Continental Airlines BusinessFirst seats
Continental Airlines’ international business class seats are getting a facelift. Initially promised back in August 2008, the first of the new 180-degree lie-flat seats finally debuted last week. (They call them “BusinessFirst,” but let’s be real, it’s really business class.) The new seats are four inches wider than the old seats. The interactive tour of the seat is here.
Upgraded: Frontier Airlines, front half
Downgraded: Frontier Airlines, rear half
Frontier Airlines is reorganizing the seatmap to put in an extra-legroom section in economy, a la United’s Economy Plus. The section, dubbed “Stretch,” will have 36 inches of pitch between seats. Seats in the rear will have between 30 and 32 inches. 30? That is tight.
Upgraded: The Expedia-Choice Hotels War
You may recall the spat between the Choice Hotels chain and Expedia. Expedia demanded numerous draconian terms of Choice, and Choice said no. But now… As of this evening, Choice is back in. But no details yet on what the deal actual consists of. Stay tuned.
Upgraded: Ways to share your miles with veterans
It’s not new, but on this Veteran’s Day (or Armistice Day in the UK), you may be interested in the Fisher House Foundation’s program that accepts frequent flier miles to share with “military (or DoD civilian employees) hospitalized as a result of their service in Iraq, Afghanistan, or surrounding areas, and their families. These tickets can not be used for R&R travel, ordinary leave, emergency leave, or other travel not related to a medical condition.”


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