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	<title>Upgrade: Travel Better &#187; wi-fi</title>
	<atom:link href="http://www.upgradetravelbetter.com/category/wi-fi/feed/" rel="self" type="application/rss+xml" />
	<link>http://www.upgradetravelbetter.com</link>
	<description>Living the first class life -- at coach prices</description>
	<lastBuildDate>Fri, 20 Nov 2009 22:06:11 +0000</lastBuildDate>
	
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			<item>
		<title>Free airport wi-fi for the holidays, courtesy of Google</title>
		<link>http://www.upgradetravelbetter.com/2009/11/10/free-airport-wi-fi-for-the-holidays-courtesy-of-google/</link>
		<comments>http://www.upgradetravelbetter.com/2009/11/10/free-airport-wi-fi-for-the-holidays-courtesy-of-google/#comments</comments>
		<pubDate>Wed, 11 Nov 2009 00:24:49 +0000</pubDate>
		<dc:creator>Mark Ashley</dc:creator>
				<category><![CDATA[airports]]></category>
		<category><![CDATA[wi-fi]]></category>
		<category><![CDATA[Google]]></category>
		<category><![CDATA[holiday travel]]></category>
		<category><![CDATA[travel]]></category>

		<guid isPermaLink="false">http://www.upgradetravelbetter.com/?p=4219</guid>
		<description><![CDATA[

Our Google overlords have spoken, and there shall be free wi-fi in airports for the holiday season.
Through a partnership with many of the providers that already power most airport wifi, albeit for a fee, Google is making wifi free at 47 airports through January 15, 2010.  The service is in conjunction with Boingo, Advanced [...]]]></description>
			<content:encoded><![CDATA[<p><img src="http://www.upgradetravelbetter.com/wp-content/uploads/2009/11/free-wifi.jpg" alt="free wifi Free airport wi fi for the holidays, courtesy of Google" title="free-wifi" width="300" height="225" class="aligncenter size-full wp-image-4220" />
<p>
Our Google overlords have spoken, and there shall be <a href="http://www.freeholidaywifi.com/" target="_blank" class="liexternal">free wi-fi in airports</a> for the holiday season.</p>
<p>Through a partnership with many of the providers that already power most airport wifi, albeit for a fee, Google is making wifi free at 47 airports through January 15, 2010.  The service is in conjunction with Boingo, Advanced Wireless Group, Time Warner Cable, Electronic Media Systems, Lilypad, and individual airports.</p>
<p>The list of 47 is somewhat deceiving.  For example, Charlotte already offers free wifi, so now there&#8217;s a Google-branded free option.  Big whoop.  But at others, like Boston, free service is new &#8212; and very welcome.</p>
<p>Unfortunately, some of the biggest airports aren&#8217;t on the list.  Chicago, New York, Los Angeles, Atlanta, San Francisco?&#8230; Nope.  Alas.</p>
<p>The airports included are below, after the jump.<br />
<span id="more-4219"></span></p>
<blockquote><p>    *  Austin (AUS)<br />
    * Baltimore (BWI)<br />
    * Billings (BIL)<br />
    * Boston (BOS)<br />
    * Bozeman (BZN)<br />
    * Buffalo (BUF)<br />
    * Burbank (BUR)<br />
    * Central Wisconsin (CWA)<br />
    * Charlotte (CLT)<br />
    * Des Moines (DSM)<br />
    * El Paso (ELP)<br />
    * Fort Lauderdale (FLL)<br />
    * Fort Myers/SW (RSW)<br />
    * Greensboro (GSO)<br />
    * Houston Hobby (HOU)<br />
    * Houston Bush (IAH)<br />
    * Indianapolis (IND)<br />
    * Jacksonville (JAX)<br />
    * Kalamazoo (AZO)<br />
    * Las Vegas (LAS)<br />
    * Louisville (SDF)<br />
    * Madison (MSN)<br />
    * Memphis (MEM)<br />
    * Miami (MIA)<br />
    * Milwaukee (MKE)<br />
    * Monterey (MRY)<br />
    * Nashville (BNA)<br />
    * Newport News (PHF)<br />
    * Norfolk (ORF)<br />
    * Oklahoma City (OKC)<br />
    * Omaha (OMA)<br />
    * Orlando (MCO)<br />
    * Panama City (PFN)<br />
    * Pittsburgh (PIT)<br />
    * Portland (PWM)<br />
    * Sacramento (SMF)<br />
    * San Antonio (SAT)<br />
    * San Diego (SAN)<br />
    * San Jose (SJC)<br />
    * Seattle (SEA) *<br />
    * South Bend (SBN)<br />
    * Spokane (GEG)<br />
    * St. Louis (STL)<br />
    * State College (SCE)<br />
    * Toledo (TOL)<br />
    * Traverse City (TVC)<br />
    * West Palm Beach (PBI)</p>
<p>* Seattle launches late November</p></blockquote>
<p>(<a href="http://www.flickr.com/photos/63642729@N00/1563099602/" target="_blank" class="liexternal">image</a>)</p>
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		<slash:comments>7</slash:comments>
		</item>
		<item>
		<title>Lufthansa relaunches global inflight wi-fi</title>
		<link>http://www.upgradetravelbetter.com/2009/10/12/lufthansa-relaunches-global-inflight-wi-fi/</link>
		<comments>http://www.upgradetravelbetter.com/2009/10/12/lufthansa-relaunches-global-inflight-wi-fi/#comments</comments>
		<pubDate>Mon, 12 Oct 2009 15:50:58 +0000</pubDate>
		<dc:creator>Mark Ashley</dc:creator>
				<category><![CDATA[Lufthansa]]></category>
		<category><![CDATA[inflight internet]]></category>
		<category><![CDATA[wi-fi]]></category>
		<category><![CDATA[inflight wi-fi]]></category>

		<guid isPermaLink="false">http://www.upgradetravelbetter.com/?p=3871</guid>
		<description><![CDATA[
Lufthansa officially announced today that it was bringing back its global inflight internet service.  Redubbed FlyNet, the system recreates the Boeing-powered satellite-based system that was up and running as recently as 2006.
Unlike the inflight wireless systems that airlines are running in the US, Lufthansa&#8217;s FlyNet, powered by Panasonic, will use a satellite-based network, which [...]]]></description>
			<content:encoded><![CDATA[<p><img src="http://www.upgradetravelbetter.com/wp-content/uploads/2009/10/lh-global-wifi.jpg" alt="lh global wifi Lufthansa relaunches global inflight wi fi" title="lh-global-wifi" width="483" height="309" class="aligncenter size-full wp-image-3873" /><br />
Lufthansa officially <a href="http://konzern.lufthansa.com/en/html/presse/pressemeldungen/index.html?c=nachrichten/app/show/en/2009/10/978/HOM&#038;s=0" target="_blank" class="liexternal">announced</a> today that it was bringing back its global inflight internet service.  Redubbed FlyNet, the system recreates the Boeing-powered satellite-based system that was up and running <a href="http://www.upgradetravelbetter.com/2006/08/17/its-official-boeing-pulling-the-plug-on-its-inflight-internet-service-connexion/" class="liinternal">as recently as 2006</a>.</p>
<p>Unlike the inflight wireless systems that airlines are running in the US, Lufthansa&#8217;s FlyNet, powered by Panasonic, will use a satellite-based network, which means that you can get a signal over the oceans.  And if you&#8217;re looking for a way to pass the time on a long flight, I think internet access is a pretty good way to do it.  (Yes, I know, it can tether you to the office, too, which means you&#8217;re never off the clock.  It&#8217;s a tradeoff.)</p>
<p>How about price?  Too soon to ask for specifics, but I like that mileage redemption is an option:</p>
<blockquote><p>Various different price models are planned – ranging from a rate by the hour to a monthly flat rate. Passengers should also be able to redeem Miles &#038; More award miles for the use of WLAN Internet connections. The exact price for specific products will be announced at a later date.</p></blockquote>
<p>I like the mileage redemption option, and it will be interesting to see how creative they get with pricing.  A recent study by Alaska Airlines showed that customers are <a href="http://online.wsj.com/article/SB10001424052970203706604574374571364228440.html" target="_blank" class="liexternal">extremely price sensitive</a> when it comes to internet access (at least on domestic US flights).  One domestic provider, Row 44, has <a href="http://www.travelweekly.com/article3_ektid204544.aspx" target="_blank" class="liexternal">hinted at</a> the possibility of inflight service subsidized by advertising.  Who knows, perhaps Lufthansa will consider ads to reduce the cost to passengers as well.</p>
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			<wfw:commentRss>http://www.upgradetravelbetter.com/2009/10/12/lufthansa-relaunches-global-inflight-wi-fi/feed/</wfw:commentRss>
		<slash:comments>6</slash:comments>
		</item>
		<item>
		<title>Upgrades and Downgrades &#8212; Gravel roads, fingerprinting, insulting policies, and more</title>
		<link>http://www.upgradetravelbetter.com/2009/06/16/upgrades-and-downgrades-gravel-roads-fingerprinting-insulting-policies-and-more/</link>
		<comments>http://www.upgradetravelbetter.com/2009/06/16/upgrades-and-downgrades-gravel-roads-fingerprinting-insulting-policies-and-more/#comments</comments>
		<pubDate>Wed, 17 Jun 2009 01:30:27 +0000</pubDate>
		<dc:creator>Mark Ashley</dc:creator>
				<category><![CDATA[United Airlines]]></category>
		<category><![CDATA[Virgin America]]></category>
		<category><![CDATA[frequent flyer miles]]></category>
		<category><![CDATA[hotels]]></category>
		<category><![CDATA[wi-fi]]></category>
		<category><![CDATA[airport security]]></category>
		<category><![CDATA[airports]]></category>
		<category><![CDATA[bankruptcy]]></category>
		<category><![CDATA[Extended Stay Hotels]]></category>
		<category><![CDATA[homeland security]]></category>
		<category><![CDATA[international travelers]]></category>
		<category><![CDATA[Michigan]]></category>
		<category><![CDATA[Mileage Plus]]></category>
		<category><![CDATA[roads]]></category>
		<category><![CDATA[UAL Corp.]]></category>

		<guid isPermaLink="false">http://www.upgradetravelbetter.com/?p=3215</guid>
		<description><![CDATA[

Downgraded: Michigan&#8217;s roads
Several counties in Michigan are opting to grind deteriorated paved roads into gravel roads rather than re-pave them.  The money&#8217;s just not there.  That&#8217;s progress!
Downgraded: U.S. treatment of international visitors
Because international travelers to the United States, who are already subjected to fingerprinting, photographing, and prying questions galore, apparently haven&#8217;t been treated [...]]]></description>
			<content:encoded><![CDATA[<p><img src="http://www.upgradetravelbetter.com/wp-content/uploads/2009/06/gravel-road.jpg" alt="gravel road Upgrades and Downgrades    Gravel roads, fingerprinting, insulting policies, and more" title="gravel-road" width="400" height="300" class="aligncenter size-full wp-image-3254" />
<p>
<strong>Downgraded: Michigan&#8217;s roads</strong><br />
Several counties in Michigan are opting to grind deteriorated paved roads into <a href="http://www.wwmt.com/articles/roads-1363526-mich-counties.html" target="_blank" class="liexternal">gravel roads</a> rather than re-pave them.  The money&#8217;s just not there.  That&#8217;s progress!</p>
<p><strong>Downgraded: U.S. treatment of international visitors</strong><br />
Because international travelers to the United States, who are already subjected to fingerprinting, photographing, and prying questions galore, apparently haven&#8217;t been treated sufficiently like criminals&#8230; Homeland Security is now <a href="http://www.travelweekly.com/article3_ektid195964.aspx" target="_blank" class="liexternal">launching a pilot test</a> of fingerprinting visitors as they leave the country as well.  Be treated like a criminal when you come in, be treated like a criminal when you leave.  Just lovely.  Foreigners departing from Atlanta or Detroit will have the pleasure.</p>
<p><strong>Upgraded: Free wi-fi on Virgin America June 24</strong><br />
Google and Virgin America are teaming up to offer <a href="http://gmailblog.blogspot.com/2009/06/like-puzzles-get-ready-for-day-in-cloud.html" target="_blank" class="liexternal">a day of free inflight wi-fi</a>, online games, and other hijinx.  </p>
<p><strong>Downgraded: Extended Stay Hotels &#8230; and the Federal Reserve</strong><br />
Extended Stay Hotels, the parent of Extended Stay America, Crossland Studios, and Homestead Studio Suites, filed for <a href="http://online.wsj.com/article/SB124507864459215309.html" target="_blank" class="liexternal">chapter 11 bankruptcy</a>.  And who&#8217;s left holding the bag?  <a href="http://www.calculatedriskblog.com/2009/06/federal-reserve-appears-to-be-big-loser.html" target="_blank" class="liexternal">The Federal Reserve</a>!</p>
<p><strong>Downgraded: United Mileage Plus</strong><br />
United Mileage Plus has been on a downward trajectory for some time, but Gary Leff pinpoints the absurdity of <a href="http://boardingarea.com/blogs/viewfromthewing/2009/06/10/united-starnet-blocking-reaches-new-levels-of-absurdity/" target="_blank" class="liexternal">United&#8217;s blocking of frequent flyer tickets on partner airlines</a>.  The airline doesn&#8217;t want to make those tickets available because it costs them money when you use your miles on partners.  But other Star Alliance airlines don&#8217;t block partners like this.  It&#8217;s a United-specific problem, and it&#8217;s getting absurd.  Gary writes: &#8220;In the last two days I’ve been told &#8216;Lufthansa doesn’t fly to Frankfurt&#8217; and (looking for flights departing Hong Kong) &#8216;Thai Airways doesn’t fly to Bangkok that day.&#8217;&#8221;  It&#8217;s insulting.</p>
<p>(<a href="http://www.flickr.com/photos/33917831@N00/1659205425/" target="_blank" class="liexternal">image</a>)</p>
]]></content:encoded>
			<wfw:commentRss>http://www.upgradetravelbetter.com/2009/06/16/upgrades-and-downgrades-gravel-roads-fingerprinting-insulting-policies-and-more/feed/</wfw:commentRss>
		<slash:comments>3</slash:comments>
		</item>
		<item>
		<title>Upgrades and Downgrades: Southwest wi-fi, United customer non-service, fare sales and $0 fares, and more</title>
		<link>http://www.upgradetravelbetter.com/2009/02/11/upgrades-and-downgrades-southwest-wi-fi-united-customer-non-service-fare-sales-and-0-fares-and-more/</link>
		<comments>http://www.upgradetravelbetter.com/2009/02/11/upgrades-and-downgrades-southwest-wi-fi-united-customer-non-service-fare-sales-and-0-fares-and-more/#comments</comments>
		<pubDate>Wed, 11 Feb 2009 11:01:48 +0000</pubDate>
		<dc:creator>Mark Ashley</dc:creator>
				<category><![CDATA[Northwest Airlines]]></category>
		<category><![CDATA[Southwest Airlines]]></category>
		<category><![CDATA[UAL Corp.]]></category>
		<category><![CDATA[United Airlines]]></category>
		<category><![CDATA[Virgin Atlantic]]></category>
		<category><![CDATA[airlines]]></category>
		<category><![CDATA[fare sale]]></category>
		<category><![CDATA[travel]]></category>
		<category><![CDATA[wi-fi]]></category>

		<guid isPermaLink="false">http://www.upgradetravelbetter.com/?p=2291</guid>
		<description><![CDATA[Downgraded: United unplugs customer complaint phone line
The Indian call center that took United Airlines passenger compliments or complaints is being shut down, in favor of going entirely e-mail.  &#8220;United spokeswoman Robin Urbanski said the airline is able to respond better to customers who write, since they often include more detail, making it possible to [...]]]></description>
			<content:encoded><![CDATA[<p><img src="http://www.upgradetravelbetter.com/wp-content/uploads/2009/02/united-customer-service-phone.jpg" alt="united customer service phone Upgrades and Downgrades: Southwest wi fi, United customer non service, fare sales and $0 fares, and more" title="united-customer-service-phone" width="173" height="343" class="alignleft size-full wp-image-2296" /><strong>Downgraded: United unplugs customer complaint phone line</strong><br />
The Indian call center that took United Airlines passenger compliments or complaints is being <a href="http://www.businessweek.com/ap/financialnews/D968UD4G0.htm" target="_blank" class="liexternal">shut down</a>, in favor of going entirely e-mail.  &#8220;United spokeswoman Robin Urbanski said the airline is able to respond better to customers who write, since they often include more detail, making it possible to provide a more specific response.&#8221;  Not to mention that sending a form letter response is faster than having a real conversation. And I&#8217;m positive every disgruntled passenger appreciates the convenience of requiring them to take the time to write, rather than make a quick call from the road&#8230;  Sure.  </p>
<p><strong>Upgraded: Transatlantic deals on Virgin Atlantic</strong><br />
Virgin Atlantic has a <a href="http://scripts.affiliatefuture.com/AFClick.asp?affiliateID=79083&#038;merchantID=994&#038;programmeID=4246&#038;mediaID=0&#038;tracking=&#038;url=" target="_blank" onmouseover="window.status="http://www.virginatlantic.com";return true;" onmouseout="window.status=" ";return true;" rel="nofollow" class="liexternal">great sale</a> going on right now over the pond, with economy fares as low as $453 round trip including taxes, and premium economy for as low as $675.  Best part: <em>No advance purchase.  </em>Buy today, leave today!  But fares aren&#8217;t <em>just</em> last-minute fares, either.  But no summer fares.  You&#8217;ll find the cheapest prices from Feb 11, 2009 &#8211; Mar 22, 2009 or Oct 22, 2009 &#8211; Nov 30, 2009.</p>
<p><strong>Downgraded: $0 airfares</strong><br />
I&#8217;ve always felt that companies <a href="http://www.upgradetravelbetter.com/2006/04/07/when-are-fare-errors-too-good-to-be-true/" class="liinternal">should honor</a> the prices they publish.  And in an era of <a href="http://www.upgradetravelbetter.com/2006/10/17/skyeurope-pays-you-to-fly-with-them-sorta/" class="liinternal">airlines that pay you</a> to fly them, <a href="http://www.upgradetravelbetter.com/2006/04/12/the-morality-of-fare-errors/" class="liinternal">why wouldn&#8217;t</a> a passenger think that a $0 airfare (plus taxes) was legit?  Alas, tickets booked on Northwest at that last Wednesday fare <a href="http://www.usatoday.com/travel/flights/2009-02-10-zero-dollar-fares-nwa_N.htm" target="_blank" class="liexternal">aren&#8217;t being honored</a>, unless the passengers are already mid-trip.</p>
<p><strong>Upgraded: Inflight wi-fi live on Southwest</strong><br />
If you&#8217;re flying Southwest today (Wednesday, Feb. 11), check to see if you&#8217;re flying on aircraft #901.  It&#8217;s the first plane equipped with inflight wi-fi.  The plane is routed OAK-ONT-PHX-SAN-OAK-SNA-PHX-OAK-PHX.  And while the service is being tested, the wi-fi is free.</p>
<p><strong>Downgraded: Reading, Geography, Responsibility</strong><br />
A Thomas Cook travel agent <a href="http://www.upi.com/Odd_News/2009/02/10/Woman_Travel_agent_missed_by_1300_miles/UPI-11051234288215/" target="_blank" class="liexternal">mistakenly booked</a> a passenger to San Juan, Puerto Rico, instead of San Jose, Costa Rica. SJU instead of SJO.  Bad mistake.  But didn&#8217;t the traveler bear <em>any </em>responsibility to check the tickets &#8212; or heck, figure this out at the departure airport??  I love her quote, though: &#8220;I looked around the airport, saw posters of Puerto Rico everywhere, and thought: &#8216;What am I going to do? Where is Puerto Rico? Where am I?&#8217;&#8221;  Yes, &#8220;where is Puerto Rico.&#8221;  </p>
<p><strong>Downgraded: Surprise</strong><br />
<a href="http://www.usatoday.com/travel/news/2009-02-09-company-travel-spending-cut_N.htm" target="_blank" class="liexternal">Headline</a>: &#8220;Surprising number of companies cut travel spending.&#8221;  Umm, &#8220;surprising&#8221;?  Have USA Today&#8217;s editors been so insulated from the economic crisis that they&#8217;re shocked that travel spending is cut back?  </p>
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			<wfw:commentRss>http://www.upgradetravelbetter.com/2009/02/11/upgrades-and-downgrades-southwest-wi-fi-united-customer-non-service-fare-sales-and-0-fares-and-more/feed/</wfw:commentRss>
		<slash:comments>5</slash:comments>
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		<item>
		<title>Upgrades and Downgrades &#8212; Refunds, Ryanair, wi-fi sour grapes, and hotel self-downgrades</title>
		<link>http://www.upgradetravelbetter.com/2009/01/21/upgrades-and-downgrades-refunds-ryanair-wi-fi-sour-grapes-and-hotel-self-downgrades/</link>
		<comments>http://www.upgradetravelbetter.com/2009/01/21/upgrades-and-downgrades-refunds-ryanair-wi-fi-sour-grapes-and-hotel-self-downgrades/#comments</comments>
		<pubDate>Wed, 21 Jan 2009 11:19:43 +0000</pubDate>
		<dc:creator>Mark Ashley</dc:creator>
				<category><![CDATA[Ryanair]]></category>
		<category><![CDATA[Spirit Airlines]]></category>
		<category><![CDATA[UAL Corp.]]></category>
		<category><![CDATA[United Airlines]]></category>
		<category><![CDATA[hotels]]></category>
		<category><![CDATA[wi-fi]]></category>
		<category><![CDATA[Niagara Falls]]></category>
		<category><![CDATA[refunds]]></category>

		<guid isPermaLink="false">http://www.upgradetravelbetter.com/?p=2085</guid>
		<description><![CDATA[Upgraded: Refunds on Spirit Airlines
Spirit Airlines, perhaps America&#8217;s most hated airline, gives refunds to its passengers after all!  But only under special circumstances&#8230; like being rebooked onto a flight that ditches into the Hudson River.  Actually, no, that wasn&#8217;t enough:
Rob and Jeff Kolodjay were scheduled to fly on Spirit Airlines to a golf [...]]]></description>
			<content:encoded><![CDATA[<p><strong>Upgraded: Refunds on Spirit Airlines</strong><br />
Spirit Airlines, perhaps <a href="http://www.upgradetravelbetter.com/category/spirit-airlines/" class="liinternal">America&#8217;s most hated airline</a>, gives refunds to its passengers after all!  But only under special circumstances&#8230; like being rebooked onto a flight that ditches into the Hudson River.  Actually, no, that wasn&#8217;t enough:</p>
<blockquote><p>Rob and Jeff Kolodjay were scheduled to fly on Spirit Airlines to a golf vacation with four other friends on Thursday out of LaGuardia in New York City. Their flight got cancelled, and they were rebooked onto US Airways flight 1549.  When they tried to cancel the return tickets on Spirit they could not use because they never made it to Myrtle Beach, the company representative insisted on charging them a [$90] cancellation fee.</p></blockquote>
<p>Wait, Spirit <em>rebooks </em>passengers onto other airlines?  Who knew?  Amazing!  </p>
<p>But as for the cancellation fee, the airline eventually reversed itself.  Only after the passengers got the local news reporters <a href="http://www.fox61.com/pages/landing_news/?Spirit-Airlines-Tries-To-Collect-Cancell=1&#038;blockID=189253&#038;feedID=341" target="_blank" class="liexternal">involved</a>.  Stay classy, Spirit!  (via <a href="http://consumerist.com/5134413/spirit-airlines-tries-to-charge-cancellation-fees-on-passengers-it-put-on-flight-1549" target="_blank" class="liexternal">Consumerist</a>)</p>
<p><strong>Upgraded: Promises and threats of Ryanair in the USA</strong><br />
Ultra-cheapo Ryanair has been threatening to fly trans-Atlantic again.  This time, from Ireland to &#8230; <a href="http://www.smartertravel.com/blogs/today-in-travel/ryanair-zeroing-in-on-north-american-destination.html?id=2808461" target="_blank" class="liexternal">Niagara Falls</a>!  Ryanair promises/threatens a route over the Atlantic on a six-month cycle, it seems.  And it never materializes.  Let me know when they start actually flying this one&#8230;</p>
<p><strong>Upgraded: Wi-fi on United, unless you&#8217;re a Chicagoan, apparently</strong><br />
I&#8217;m amused by this take-down of the introduction of inflight wi-fi on selected United Airlines flights by Northwestern University&#8217;s Medill School of Journalism <a href="http://news.medill.northwestern.edu/chicago/news.aspx?id=111809" target="_blank" class="liexternal">website</a>.  United is putting the $12.95 service on its JFK-SFO and JFK-LAX &#8220;p.s.&#8221; service.  Notably not included: Chicago flights.  The article&#8217;s negative angle toward the service may betray some sour grapes&#8230;</p>
<p><strong>Downgraded: Luxury</strong><br />
It&#8217;s barely open for six months, but the <a href="http://www.tripadvisor.com/Hotel_Review-g60878-d677260-Reviews-a_aid.CD1793-m10556-r78268-Arctic_Club_Hotel-Seattle_Washington.html" target="_blank" class="liexternal">Arctic Club Hotel</a> in Seattle has &#8220;<a href="http://www.travelweekly.com//hotels/article3_ektid187046.aspx" target="_blank" class="liexternal">decided </a>to no longer be a luxury hotel, and said that downscaling will help it attract more customers.&#8221;  Their new target is the AAA 3-diamond level, and they&#8217;re hoping to partner with a major chain.  Welcome to the new austerity.</p>
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		<title>Hotel wi-fi &#8220;hacked&#8221;: Remember to protect yourself</title>
		<link>http://www.upgradetravelbetter.com/2008/10/13/hotel-wi-fi-hacked-remember-to-protect-yourself/</link>
		<comments>http://www.upgradetravelbetter.com/2008/10/13/hotel-wi-fi-hacked-remember-to-protect-yourself/#comments</comments>
		<pubDate>Tue, 14 Oct 2008 02:40:40 +0000</pubDate>
		<dc:creator>Mark Ashley</dc:creator>
				<category><![CDATA[hotels]]></category>
		<category><![CDATA[wi-fi]]></category>

		<guid isPermaLink="false">http://www.upgradetravelbetter.com/2008/10/13/hotel-wi-fi-hacked-remember-to-protect-yourself/</guid>
		<description><![CDATA[
Hotel guests at Thompson Hotels should worry that their e-mails may have been intercepted by a nefarious hacker.  The hotel company&#8217;s own internal e-mails were already captured.
&#8230;the individual&#8211;whose IP address was traced back to Silicon Valley&#8211;gained access to &#8220;one or more&#8221; Thompson employees&#8217; email accounts, and then forwarded sensitive correspondence and documents to a [...]]]></description>
			<content:encoded><![CDATA[<p><center><img src='http://www.upgradetravelbetter.com/wp-content/uploads/2008/10/keyboard.jpg' alt='keyboard.jpg' title="Hotel wi fi hacked: Remember to protect yourself" /></center>
<p>Hotel guests at Thompson Hotels <a href="http://www.hotelchatter.com/story/2008/10/10/134235/67/hotels/Breaking_News_Thompson_Hotels_Emails_Get_Hacked" target="_blank" class="liexternal">should worry</a> that their e-mails may have been intercepted by a nefarious hacker.  The hotel company&#8217;s own internal e-mails were already captured.</p>
<blockquote><p>&#8230;the individual&#8211;whose IP address was traced back to Silicon Valley&#8211;gained access to &#8220;one or more&#8221; Thompson employees&#8217; email accounts, and then forwarded sensitive correspondence and documents to a Rocketmail account that was meant to impersonate the email address of a PR/Communications exec at Thompson.</p></blockquote>
<p>&#8220;Better&#8221; yet, the guy has been blackmailing Thompson, threatening to make the juiciest e-mails public.  Lovely.</p>
<p>But how much &#8220;hacking&#8221; was really involved?  <a href="http://www.scmagazineuk.com/WiFi-in-hotels-provide-security-risks-to-users/article/119378/" target="_blank" class="liexternal">Other reports</a> are suggesting &#8212; with no quotes or evidence, I should add &#8212; that the hotel&#8217;s wi-fi network was to blame.  The public system was open, meaning it had no passwords keeping anyone out.</p>
<p>You&#8217;ve heard it before, but here&#8217;s a reminder.  Keep your firewall on.  If you&#8217;ve got VPN access, fire it up before logging onto anything private (like e-mail) in a public place.  Or risk having your public dirt aired in public by blackmailing hacker types.</p>
<p>(<a href="http://www.flickr.com/photos/36006949@N00/517966692/" target="_blank" class="liexternal">image</a>)</p>
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		<title>Oh crap: Workaround found for &#8220;banned&#8221; phone calls via inflight wi-fi</title>
		<link>http://www.upgradetravelbetter.com/2008/08/24/oh-crap-workaround-found-for-banned-phone-calls-via-inflight-wi-fi/</link>
		<comments>http://www.upgradetravelbetter.com/2008/08/24/oh-crap-workaround-found-for-banned-phone-calls-via-inflight-wi-fi/#comments</comments>
		<pubDate>Sun, 24 Aug 2008 20:21:17 +0000</pubDate>
		<dc:creator>Mark Ashley</dc:creator>
				<category><![CDATA[inflight internet]]></category>
		<category><![CDATA[wi-fi]]></category>

		<guid isPermaLink="false">http://www.upgradetravelbetter.com/2008/08/24/oh-crap-workaround-found-for-banned-phone-calls-via-inflight-wi-fi/</guid>
		<description><![CDATA[As has been noted here several times before, several airlines (American, Delta, Virgin America, for starters) are rolling out inflight wi-fi using technology from AirCell.  But in each instance, there have been assurances that the option of doing voice-over-IP phone calls, such as Skype, would be blocked.  And it is.  But, of [...]]]></description>
			<content:encoded><![CDATA[<p><img align="left" src='http://www.upgradetravelbetter.com/wp-content/uploads/2007/09/screaming-phone.jpg' alt='screaming-phone.jpg' title="Oh crap: Workaround found for banned phone calls via inflight wi fi " />As has been noted here several times before, several airlines (American, Delta, Virgin America, for starters) are rolling out inflight wi-fi using technology from AirCell.  But in each instance, there have been assurances that the option of doing voice-over-IP phone calls, such as Skype, would be blocked.  And it is.  But, of course, someone has found a workaround.</p>
<p>The workaround is an application called <a href="http://www.phweet.com/" target="_blank" class="liexternal">Phweet</a>, which lets you make voice calls to friends who are linked to you on Twitter.  <a href="http://andyabramson.blogs.com/voipwatch/2008/08/who-says-you-ca.html" target="_blank" class="liexternal">Andy Abramson</a> posts the details on his VoIP Watch blog, in which he describes a successful test of the workaround on an American Airlines flight:</p>
<blockquote><p>I invited Joanna, she replied and once I figured out how to get Phweet to answer (I had to use Safari, not Firefox) Joanna and I were having a lovely conversation while she was on an Aircell flight. I don&#8217;t mean a five second hi, hello. I mean, a real conversation, as she held her Lenovo UMPC up to her face. I even heard the announcement from the flight attendants as she was about to land.</p>
<p>Here&#8217;s the logic. Flash audio is embedded inside Flash. Unless Aircell wants to block all Flash traffic, this is the way to talk.</p></blockquote>
<p>Inevitably, other Flash-based systems will emerge, so phone calls won&#8217;t be limited to Twitter users.  </p>
<p>Enforcing a &#8220;no calls&#8221; policy will now fall on the shoulders of the flight attendants.  I don&#8217;t think the odds are good that they&#8217;ll be able to maintain that order for long.  </p>
<p>(<a href="http://flickr.com/photos/dustyd/234529047/" target="_blank" class="liexternal">image</a>)</p>
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		<title>How to: Get (sorta) free wi-fi at Starbucks</title>
		<link>http://www.upgradetravelbetter.com/2008/03/21/how-to-get-sorta-free-wi-fi-at-starbucks/</link>
		<comments>http://www.upgradetravelbetter.com/2008/03/21/how-to-get-sorta-free-wi-fi-at-starbucks/#comments</comments>
		<pubDate>Sat, 22 Mar 2008 01:03:31 +0000</pubDate>
		<dc:creator>Mark Ashley</dc:creator>
				<category><![CDATA[Coffee and travel]]></category>
		<category><![CDATA[wi-fi]]></category>

		<guid isPermaLink="false">http://www.upgradetravelbetter.com/2008/03/21/how-to-get-sorta-free-wi-fi-at-starbucks/</guid>
		<description><![CDATA[
Starbucks recently changed their wi-fi provider from T-Mobile to AT&#038;T, and a different pricing scheme is in place. But why pay, when you can get it for free?
Frequent Starbucks wi-fi user Dr. Vino sends in this tip from WiFi Net News:
AT&#038;T says in their press release that all Starbucks Card holders, which is simply their [...]]]></description>
			<content:encoded><![CDATA[<p><center><img src='http://www.upgradetravelbetter.com/wp-content/uploads/2008/03/starbucks-is-watching-you.jpg' alt='starbucks-is-watching-you.jpg' title="How to: Get (sorta) free wi fi at Starbucks" /></center>
<p>Starbucks recently changed their wi-fi provider from T-Mobile to AT&#038;T, and a different pricing scheme is in place. But why pay, when you can get it for free?</p>
<p>Frequent Starbucks wi-fi user <a href="http://www.drvino.com/" target="_blank" class="liexternal">Dr. Vino</a> sends in this <a href="http://wifinetnews.com/archives/008175.html" target="_blank" class="liexternal">tip</a> from WiFi Net News:<br />
<blockquote>AT&#038;T says in their press release that <strong>all Starbucks Card holders</strong>, which is simply their value-storing swipe card system [edit: would it have been too hard to call it a gift card?], <strong>will get two hours of free Wi-Fi a day. No purchase is needed: you just need an active card</strong>, I confirmed with the company. Walk in, buy a $5 value card, activate it, and you’re on for two hours a day from then forward. You can also use multiple devices with a single account, within reason, Starbucks told me.</p></blockquote>
<p>So it&#8217;s not <em>free</em>, since you have to drop $5 on a Starbucks card, but you can tap the value AND get free wi-fi.  Until there&#8217;s free universal wi-max, it&#8217;s worth considering.</p>
<p>(<a href="http://flickr.com/photos/peterkaminski/5122519/" target="_blank" class="liexternal">image</a>)</p>
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		<title>Upgrades and Downgrades &#8212; July 9, 2007 &#8212; Changes, but will they do you good?</title>
		<link>http://www.upgradetravelbetter.com/2007/07/09/upgrades-and-downgrades-july-9-2007-changes-but-will-they-do-you-good/</link>
		<comments>http://www.upgradetravelbetter.com/2007/07/09/upgrades-and-downgrades-july-9-2007-changes-but-will-they-do-you-good/#comments</comments>
		<pubDate>Mon, 09 Jul 2007 20:30:37 +0000</pubDate>
		<dc:creator>Mark Ashley</dc:creator>
				<category><![CDATA[AMR Corp.]]></category>
		<category><![CDATA[American Airlines]]></category>
		<category><![CDATA[Boeing]]></category>
		<category><![CDATA[airline seating]]></category>
		<category><![CDATA[airlines]]></category>
		<category><![CDATA[cell phones]]></category>
		<category><![CDATA[credit cards]]></category>
		<category><![CDATA[travel]]></category>
		<category><![CDATA[wi-fi]]></category>

		<guid isPermaLink="false">http://www.upgradetravelbetter.com/2007/07/09/upgrades-and-downgrades-july-9-2007-changes-but-will-they-do-you-good/</guid>
		<description><![CDATA[Upgraded: Seat pitch regulation?
Chris Elliott notes that European regulators are considering rules to require minimum seat pitch, though it&#8217;s not clear what that minimum would be.  Some of the ultra-cheapo carriers have legroom below 30&#8243;, which is horrendous.  (Skybus-esque, for an American equivalent.)  The reason for the regulation?  Deep vein thrombosis, [...]]]></description>
			<content:encoded><![CDATA[<p><strong>Upgraded: Seat pitch regulation?</strong><br />
Chris Elliott notes that European regulators are <a href="http://www.elliott.org/archives/2007/06/europe_mulling.php" target="_blank" class="liexternal">considering</a> rules to require minimum seat pitch, though it&#8217;s not clear what that minimum would be.  Some of the ultra-cheapo carriers have legroom below 30&#8243;, which is horrendous.  (Skybus-esque, for an American equivalent.)  The reason for the regulation?  Deep vein thrombosis, or DVT, a.k.a &#8220;economy class syndrome.&#8221;  Maybe they should invest in <a href="http://www.usatoday.com/news/health/2007-07-01-dvt-plane-seat_N.htm?csp=34" target="_blank" class="liexternal">this guy&#8217;s airline seat design</a> while they&#8217;re at it.</p>
<p><strong>Upgraded: Free wireless calling </strong><br />
Looking to cut down on the cellphone minutes?  <a href="http://www.tkqlhce.com/click-1963587-10414289" target="_blank" onmouseover="window.status="http://www.t-mobile.com";return true;" onmouseout="window.status=" ";return true;" rel="nofollow" class="liexternal">T-Mobile</a> (aff) customers can sign up to make unlimited free calls with a compatible cellphone, if they&#8217;re in range of a T-Mobile wireless HotSpot <em>or</em> if you <a href="http://www.nytimes.com/2007/07/05/technology/circuits/05pogue.html?ex=1341288000&#038;en=39e3cc8226651f90&#038;ei=5090&#038;partner=rssuserland&#038;emc=rss" target="_blank" rel="nofollow" class="liexternal">enable your home or office wireless router</a> to link up with your phone.  Brilliant.  I&#8217;m a T-Mobile wireless customer myself, and I&#8217;ve been <em>extremely</em> satisfied with their service, both in terms of their network and their customer service.  A few years ago, when wi-fi was less common in hotels, I sometimes traveled with a router and plugged it into the hotel jack, creating my own in-room hotspot.  With T-Mobile&#8217;s new service, I&#8217;d strongly consider carrying a cellphone-linked router with me once again.</p>
<p><strong>Upgraded: Paris Wi-Fi </strong><br />
Another city goes wi-fi.  This time, it&#8217;s Paris. David Ourisman <a href="http://travelhorizons.blogspot.com/2007/06/free-wifi-in-paris.html" target="_blank" class="liexternal">reports</a> on the new arondissements electroniques.</p>
<p><strong>Upgraded: American Airlines to London&#8230; Stansted?!</strong><br />
With <a href="http://www.upgradetravelbetter.com/2007/04/30/ieu-us-open-skies-treaty-signed-consumer-friendly-or-threat-to-sovereignty/" class="liinternal">open skies</a> a reality between the US and Europe, airlines have been announcing new and expanded routes across the Atlantic.  American Airlines <a href="http://www.aa.com/content/amrcorp/pressReleases/2007_07/05_londonsvc.jhtml" target="_blank" class="liexternal">announced</a> a route from New York-JFK to London-Stansted, the airport that Ryanair made famous.  This is interesting, since it&#8217;s <strike>the first</strike> <em>(corrected below)</em> a major network flight between the US and the more obscure Stansted Airport.  (Maxjet and Eos fly there, yes, but American&#8217;s use of Stansted is big.)<br />
<em><strong>Update:</strong> <a href="http://www.joesentme.com/" target="_blank" class="liexternal">Joe Brancatelli</a> writes in to point out that American Airlines has actually flown to Stansted in the past, with a Chicago-O&#8217;Hare to London-Stansted flight that launched in 1992. So now, with Maxjet and Eos eating American&#8217;s premium-cabin lunch on the London route, American makes its (triumphant?) return.  Thanks, Joe!</em></p>
<p><strong>Downgraded: Check-in? (or is that Upgraded?)</strong><br />
Jared Blank <a href="http://www.onlinetravelreview.com/online_travel_review/2007/06/the_end_of_chec.html" target="_blank" class="liexternal">picks up</a> on Spanish airline Clickair&#8217;s <a href="http://www.abtn.co.uk/Clickair_to_scrap_checkin_2" target="_blank" class="liexternal">promise</a> to eliminate the need for check-in.  No real details, but it reminds me of train service, where you get on and have your ticket punched by the conductor.  I&#8217;m too tired to figure out how it might work, but first come, first served seating is nothing new, and &#8220;shuttle&#8221; flights have existed for years, so there&#8217;s no reason this couldn&#8217;t work on heavily-traveled, high-frequency business routes.</p>
<p><strong>Downgraded: Alitalia</strong><br />
Could Alitalia be downgraded any further?  Already plagued by bankruptcy, strikes galore, and general incompetences for years, the Italian flag carrier is killing its frequent flyer program.  And from its ashes will be reborn a new program, but you&#8217;ll only keep your miles if you fly the airline twice in the first half of 2008.  Gary Leff has <a href="http://blogs.flyertalk.com//blogs/viewwing/archives/2007/07/alitalia_ending.html" target="_blank" class="liexternal">the story</a>.  I share his disdain.</p>
<p><strong>Upgraded, in theory: Designer airlines that may never fly</strong><br />
From a Newsweek <a href="http://www.msnbc.msn.com/id/19379104/site/newsweek/" target="_blank" rel="nofollow" class="liexternal">article</a> on how the ultra-rich are finding ways to burn through their substantial cash: &#8220;Brands like Versace, under new leadership, are moving beyond red-carpet dresses into areas like interior jet and auto design. Last year Donna Karan went a step further, <strong>researching the launch of a branded airline</strong>.&#8221;  Donna Karan <em>Airlines</em>??  Would the name of that airline perhaps be DKJFKSFO?  DKDFWPHX?  Yeah, sure.  The ultra-rich don&#8217;t fly commercial.  Good luck with that venture&#8230; </p>
<p><strong>Upgraded: American Express&#8217; Starwood card</strong><br />
I&#8217;ve long been a proponent of the Amex credit card that&#8217;s linked with the Starwood Hotels program.  Several e-mails in my inbox have alerted me to the recently upgraded bonus offer: Get 10,000 bonus points with first purchase, and (here&#8217;s the upgrade) 15,000 bonus points for charging $15,000 in the first 6 months.  Nice bonus, if you can get it.  <a href="http://click.linksynergy.com/fs-bin/click?id=EReIzb1idUs&#038;offerid=121216.10001737&#038;type=3&#038;subid=0" target="_blank" rel="nofollow" class="liexternal">Click here</a> for the latest bonus offer. (aff)<IMG border=0 width=1 height=1 src="http://ad.linksynergy.com/fs-bin/show?id=EReIzb1idUs&#038;bids=121216.10001737&#038;type=3&#038;subid=0" ></p>
<p><strong>Upgraded: Boeing&#8217;s 787</strong><br />
With much fanfare, Boeing rolled out its first 787 Dreamliner yesterday (on 7/8/07, har har har).  The plane has a lot of potential to revolutionize air travel, and I&#8217;m excited at the prospect of actually flying in one someday.  Sure beats the regional jets I&#8217;ve sat in lately&#8230;  MSNBC&#8217;s photo page of the 787 rollout is <a href="http://www.msnbc.msn.com/id/19667230/displaymode/1176/rstry/19665201/" target="_blank" rel="nofollow" class="liexternal">here</a>.</p>
<p><center><img src='http://www.upgradetravelbetter.com/wp-content/uploads/2007/07/viewtoakillviewtoakillblimp.jpg' alt='viewtoakillviewtoakillblimp.jpg' title="Upgrades and Downgrades    July 9, 2007    Changes, but will they do you good?" /></center>
<p>
<strong>Speed round of Upgrades and Downgrades</strong><br />
Upgraded: <a href="http://www.usatoday.com/travel/flights/2007-06-22-zeppelin-airship_N.htm?csp=34" target="_blank" class="liexternal">Zeppelins</a>!  (Beware if Christopher Walken is on board.)<br />
Downgraded: <a href="http://www.usatoday.com/travel/flights/2007-06-24-lax-sprinklers_N.htm?csp=34" target="_blank" class="liexternal">Airport showers</a> at LAX.<br />
Upgraded, as much as possible: <a href="http://www.usatoday.com/travel/flights/2007-07-06-regional-jets-upgrade_N.htm?csp=34" target="_blank" class="liexternal">Regional jets</a>.<br />
Upgraded: <a href="http://www.msnbc.msn.com/id/19652635/" target="_blank" rel="nofollow" class="liexternal">Latin America</a>; Downgraded: Easter Island.<br />
Downgraded: <a href="http://www.msnbc.msn.com/id/19638029/" target="_blank" rel="nofollow" class="liexternal">Traveling bulldogs</a>.<br />
Downgraded: <a href="http://dinersjournal.blogs.nytimes.com/2007/07/04/mile-high-flubs/" target="_blank" rel="nofollow" class="liexternal">Business class meals</a> at the hands of a NYT food critic.  Shocking.</p>
<p><img src="http://www.tqlkg.com/image-1963587-10414289" width="1" height="1" border="0" title="Upgrades and Downgrades    July 9, 2007    Changes, but will they do you good?" alt=" Upgrades and Downgrades    July 9, 2007    Changes, but will they do you good?" /></p>
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		<title>Upgrades and Downgrades: Pizza delivery to your plane, wi-fi minibars, why airport security wants to sniff your armpits, and more</title>
		<link>http://www.upgradetravelbetter.com/2007/05/14/upgrades-and-downgrades-pizza-delivery-to-your-plane-wi-fi-minibars-why-airport-security-wants-to-sniff-your-armpits-and-more/</link>
		<comments>http://www.upgradetravelbetter.com/2007/05/14/upgrades-and-downgrades-pizza-delivery-to-your-plane-wi-fi-minibars-why-airport-security-wants-to-sniff-your-armpits-and-more/#comments</comments>
		<pubDate>Mon, 14 May 2007 11:41:32 +0000</pubDate>
		<dc:creator>Mark Ashley</dc:creator>
				<category><![CDATA[AMR Corp.]]></category>
		<category><![CDATA[American Airlines]]></category>
		<category><![CDATA[JetBlue]]></category>
		<category><![CDATA[Ryanair]]></category>
		<category><![CDATA[airport security]]></category>
		<category><![CDATA[bizarre]]></category>
		<category><![CDATA[hotels]]></category>
		<category><![CDATA[minibars]]></category>
		<category><![CDATA[travel]]></category>
		<category><![CDATA[wi-fi]]></category>

		<guid isPermaLink="false">http://www.upgradetravelbetter.com/2007/05/14/upgrades-and-downgrades-pizza-delivery-to-your-plane-wi-fi-minibars-why-airport-security-wants-to-sniff-your-armpits-and-more/</guid>
		<description><![CDATA[
Upgraded: Onboard pizza delivery
If you&#8217;re stuck on a plane for eight hours, the pizza is free!  (While supplies last.)  Yes, another airline incident, again on American Airlines, with passengers trapped on board the plane for hours on end.  Been there, done that.  It happened on April 24th, when a Dallas-bound 757 [...]]]></description>
			<content:encoded><![CDATA[<p><center><img src='http://www.upgradetravelbetter.com/wp-content/uploads/2007/05/pizza-box.jpg' alt='pizza-box.jpg' title="Upgrades and Downgrades: Pizza delivery to your plane, wi fi minibars, why airport security wants to sniff your armpits, and more" /></center>
<p><strong>Upgraded: Onboard pizza delivery</strong><br />
If you&#8217;re stuck on a plane for eight hours, the pizza is free!  (While supplies last.)  Yes, another airline incident, again on American Airlines, with passengers <a href="http://www.usatoday.com/news/nation/2007-05-06-pizza_N.htm?csp=34" target="_blank" class="liexternal">trapped</a> on board the plane for hours on end.  Been there, done that.  It happened on April 24th, when a Dallas-bound 757 was diverted to Midland, Texas, but it took weeks for the news to trickle out, not even making real headlines anymore.  (So when is that Passengers&#8217; Bill of Rights making its way to the Congressional floor for a vote?&#8230;)  But the reporting of the story contained this nugget that demonstrates the absurdity of the event: &#8220;Pizza was delivered, but only 50 to 70 slices, along with 30 bags of chips.&#8221;  People weren&#8217;t allowed off the plane, but it was okay to order takeout?!  And whom do we blame for messing up the order?  Were they taking requests?  If I were onboard and called in an order for barbeque, could I have had that delivered as well?</p>
<p><strong>Upgraded: Ryanair&#8217;s pricing</strong><br />
Euroskinflint Ryanair took a consumer-friendly step in the right direction this week: The airline <a href="http://www.usatoday.com/travel/flights/2007-05-09-ryanair-fares_N.htm" target="_blank" class="liexternal">started quoting</a> their prices inclusive of taxes.  Considering the number of mandatory fees and taxes that are added on, that&#8217;s a significant change in policy.  Good for them! </p>
<p><center><img src='http://www.upgradetravelbetter.com/wp-content/uploads/2007/05/sorry.jpg' alt='sorry.jpg' title="Upgrades and Downgrades: Pizza delivery to your plane, wi fi minibars, why airport security wants to sniff your armpits, and more" /></center>
<p>
<strong>Downgraded: jetBlue&#8217;s CEO and his many apologies</strong><br />
JetBlue founder and CEO David Neeleman, who took a beating for the way his airline kept passengers <a href="http://www.upgradetravelbetter.com/2007/02/15/instant-replay-jetblue-passengers-stuck-on-planes-for-over-9-hours/" target="_blank" class="liinternal">stuck on board</a> its planes for hours on end back in February, may have won some sympathy for his incessant apologizing after the incident, but his board of directors <a href="http://www.usatoday.com/travel/flights/2007-05-10-jetblue-replaces-ceo_N.htm" target="_blank" class="liexternal">fired him</a> anyway.  &#8220;Sorry&#8221; doesn&#8217;t pay the bills, I guess.</p>
<p><strong>Upgraded: Hotel wi-fi&#8230;for hotel management, not you</strong><br />
Next time you check in to a hotel, your minibar may get better internet access than you.  Hotel managers are rolling out new features that link their back office to your room <a href="http://www.btnonline.com/businesstravelnews/headlines/article_display.jsp?vnu_content_id=1003581076" target="_blank" class="liexternal">via wi-fi</a>, as well as creating in-house wi-fi powered walkie-talkie systems for staff members.  In other words, yes, they&#8217;ll use wi-fi to keep tabs on your minibar, but they&#8217;ll continue to charge you $10.95 a day for you to access your e-mail from your room.  Lovely.</p>
<p><strong>Upgraded: Deodorant</strong><br />
If your armpits have that certain je-ne-sais-quoi after you lug your rollaboard around for a few hours, then the TSA may soon try to register you in a database of travelers&#8217; odors.  I&#8217;m not entirely kidding.  Wired <a href="http://blog.wired.com/defense/2007/05/2273_human_scen.html" target="_blank" class="liexternal">reports</a> that the federal government&#8217;s <a href="http://www.tswg.gov" target="_blank" class="liexternal">Technical Support Working Group</a> is soliciting proposals for a system designed to collect human scents and record them in a database &#8220;for future use to track a specified target.&#8221;  For civil libertarians seeking to avoid detection, the solution is simple: Start dousing yourself with other people&#8217;s sweat.  &#8220;Freedom sweat,&#8221; anyone?</p>
<p>(<a href="http://flickr.com/photos/marstheinfomage/485735036/" target="_blank" class="liexternal">image</a>)</p>
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			<wfw:commentRss>http://www.upgradetravelbetter.com/2007/05/14/upgrades-and-downgrades-pizza-delivery-to-your-plane-wi-fi-minibars-why-airport-security-wants-to-sniff-your-armpits-and-more/feed/</wfw:commentRss>
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		<title>Hotels: Getting good sleep, getting good (ideally free) wi-fi</title>
		<link>http://www.upgradetravelbetter.com/2007/05/02/hotels-getting-good-sleep-getting-good-ideally-free-wi-fi/</link>
		<comments>http://www.upgradetravelbetter.com/2007/05/02/hotels-getting-good-sleep-getting-good-ideally-free-wi-fi/#comments</comments>
		<pubDate>Wed, 02 May 2007 14:06:55 +0000</pubDate>
		<dc:creator>Mark Ashley</dc:creator>
				<category><![CDATA[hotels]]></category>
		<category><![CDATA[wi-fi]]></category>

		<guid isPermaLink="false">http://www.upgradetravelbetter.com/2007/05/02/hotels-getting-good-sleep-getting-good-ideally-free-wi-fi/</guid>
		<description><![CDATA[Two hotel-related research items to point you toward:
First, HotelChatter rounds up the best hotel brands for wi-fi access.  It&#8217;s not always free access, but preference is given to those brands that make the wi-fi gratis, especially in the rooms, and not just the lobbies.  Check it out.
Second, Chris Elliott digs deep into the [...]]]></description>
			<content:encoded><![CDATA[<p><img align="left" src='http://www.upgradetravelbetter.com/wp-content/uploads/2007/05/magic-fingers.jpg' alt='magic-fingers.jpg' title="Hotels: Getting good sleep, getting good (ideally free) wi fi" />Two hotel-related research items to point you toward:</p>
<p>First, HotelChatter <a href="http://www.hotelchatter.com/story/2007/4/29/175723/520/hotels/Best_WiFi_Hotels_2007" target="_blank" class="liexternal">rounds up</a> the best hotel brands for wi-fi access.  It&#8217;s not always <em>free</em> access, but preference is given to those brands that make the wi-fi gratis, especially in the rooms, and not just the lobbies.  Check it out.</p>
<p>Second, Chris Elliott <a href="http://ellipses.elliott.org/archives/002133secrets_of_hilt.php" target="_blank" class="liexternal">digs deep</a> into the numbers of Hilton&#8217;s recent sleep survey.  While the press release touts the 93% of guests who say they slept well on the road, 96% of guests report sleeping better at home.  With all those pillow-top mattresses, fluffy duvets, and more pillows than any person could ever need, what&#8217;s keeping the hotel bed from besting the bed at home?  What makes or breaks a good night&#8217;s sleep?</p>
<p>A third of respondents mentioned <strong>noise</strong>.  Regular readers know what&#8217;s coming.  My longstanding pet peeve: Loudly clicking and slamming <a href="http://www.upgradetravelbetter.com/2006/07/25/door-wars-in-search-of-a-quiet-hotel-room/" class="liinternal">hotel doors</a> that let in 80% of the sound from the hallway.  The bed wars may be over, but the door wars have yet to be fought.</p>
<p>(<a href="http://flickr.com/photos/grenade/52167452/" target="_blank" class="liexternal">image</a>)</p>
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		<title>Short hops &#8212; April 3, 2007 &#8212; Scratch-and-Sniff, security comedy, and inflight wi-fi</title>
		<link>http://www.upgradetravelbetter.com/2007/04/03/short-hops-april-3-2007-scratch-and-sniff-security-comedy-and-inflight-wi-fi/</link>
		<comments>http://www.upgradetravelbetter.com/2007/04/03/short-hops-april-3-2007-scratch-and-sniff-security-comedy-and-inflight-wi-fi/#comments</comments>
		<pubDate>Tue, 03 Apr 2007 21:17:39 +0000</pubDate>
		<dc:creator>Mark Ashley</dc:creator>
				<category><![CDATA[Alamo Rent a Car]]></category>
		<category><![CDATA[Enterprise Rent a Car]]></category>
		<category><![CDATA[National Car Rental]]></category>
		<category><![CDATA[TSA]]></category>
		<category><![CDATA[airport security]]></category>
		<category><![CDATA[car rental]]></category>
		<category><![CDATA[hotels]]></category>
		<category><![CDATA[inflight internet]]></category>
		<category><![CDATA[rental cars]]></category>
		<category><![CDATA[wi-fi]]></category>

		<guid isPermaLink="false">http://www.upgradetravelbetter.com/2007/04/03/short-hops-april-3-2007-scratch-and-sniff-security-comedy-and-inflight-wi-fi/</guid>
		<description><![CDATA[
Your newspaper smells delicious, did you stay at an Omni?
Hotels&#8217; &#8220;scent programs&#8221; and aromatherapy trends may have just jumped the shark.  In a cross-promotional marketers&#8217; fantasy come true, Omni Hotels have started slapping berry-scented stickers advertising Starbucks muffins on copies of USA Today.  And the Wall Street Journal is considering adding scents to [...]]]></description>
			<content:encoded><![CDATA[<p><center><img src='http://www.upgradetravelbetter.com/wp-content/uploads/2007/04/scent-doctor.jpg' alt='scent-doctor.jpg' title="Short hops    April 3, 2007    Scratch and Sniff, security comedy, and inflight wi fi " /></center>
<p><strong>Your newspaper smells delicious, did you stay at an Omni?</strong><br />
Hotels&#8217; &#8220;scent programs&#8221; and aromatherapy trends may have just jumped the shark.  In a cross-promotional marketers&#8217; fantasy come true, Omni Hotels have <a href="http://www.bizjournals.com/seattle/stories/2007/04/02/daily5.html" target="_blank" class="liexternal">started</a> slapping berry-scented stickers advertising Starbucks muffins on copies of USA Today.  And the Wall Street Journal is <a href="http://www.iht.com/articles/2007/04/02/business/web-0402ad.php" target="_blank" class="liexternal">considering</a> adding scents to their advertising pages.  Hopefully these odors won&#8217;t interfere with the whiff of <a href="http://www.upgradetravelbetter.com/2006/04/10/one-king-bed-double-occupancy-nonsmoking-with-jasmine-scent/" target="_blank" class="liinternal">lemongrass and green tea</a> that&#8217;s being pumped into lobby spaces at the chain.  What&#8217;s next, pay-per-view Smellovision?</p>
<p><strong>Predict the next threat?  A TSA-inspired contest</strong><br />
Bruce Schneier is running a <a href="http://www.schneier.com/blog/archives/2007/04/announcing_seco.html" target="_blank" class="liexternal">contest</a> to conceive of an absurd, fictional terrorist plot that would cause the TSA to start banning yet another product from airports.  The more ludicrous the product, yet oddly plausible the threat, the better.  Why?  &#8220;The purpose of this contest is absurd humor, but I hope it also makes a point. Terrorism is a real threat, but we&#8217;re not any safer through security measures that require us to correctly guess what the terrorists are going to do next.&#8221;  Partially-digested food, tooth-fillings, and zippers are front-runners in my book.</p>
<p><strong>Enterprise Rent-a-Car buys Alamo and National</strong><br />
Enterprise is <a href="http://www.msnbc.msn.com/id/17879232/" target="_blank" rel="nofollow" class="liexternal">buying</a> Vanguard Car Rental, the parent company of Alamo and National.  The combined company would have over a million cars on its lots.  Will rentals at Enterprise become more <a href="http://www.upgradetravelbetter.com/2006/11/15/alamo-and-national-speed-up-rental-car-checkout/" target="_blank" class="liinternal">automated</a>, like at Alamo/National?  Will Alamo/National start doing the long walkarounds, hard-sells on CDWs, and <a href="http://www.upgradetravelbetter.com/2007/03/13/car-rental-rates-at-enterprise-are-negotiable/" target="_blank" class="liinternal">secretly-negotiable</a> rates?</p>
<p><strong>Wi-fly</strong><br />
After the <a href="http://www.upgradetravelbetter.com/2006/08/17/its-official-boeing-pulling-the-plug-on-its-inflight-internet-service-connexion/" target="_blank" class="liinternal">shutdown</a> of Boeing&#8217;s Connexion satellite-based inflight internet service, other companies have been slow to start up service, which was promised nearly <a href="http://www.upgradetravelbetter.com/2006/06/06/inflight-internet-moves-closer-to-reality-in-american-airspace/" target="_blank" class="liinternal">a year ago</a>.  Scott McCartney <a href="http://online.wsj.com/public/article/SB117555160709857409-99MU2rqxzlF0BpJ1ks4sjaGWetY_20070410.html?mod=blogs" target="_blank" class="liexternal">checks in</a> with possible providers, and we&#8217;re still not there.  But it&#8217;s coming &#8220;early next year.&#8221;  And rest assured, Skype calls won&#8217;t go through.  They&#8217;ll be blocked, so your fears of cellphone conversations can be kept at bay.  Onboard wi-fi &#8212; which is already <em>approved</em> for service by both the FCC and FAA &#8212; will cost around $10 per day, and packages that link with existing services like T-Mobile HotSpot, Boingo, and iPass will be available.  No word on which airlines will be the first to bite.</p>
<p>(<a href="http://flickr.com/photos/samfelder/35703767/" target="_blank" class="liexternal">image</a>)</p>
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