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Southwest’s new seating plan
The experiments are over, and the San Antonio model has won out. Starting in November, the new system will be nationwide. Each boarding pass will have a letter (A, B, or C) and a number within that boarding group. Board in the order you checked in. The airline’s promo video (Windows Media) is here. Their “boarding school” is in session here. Bottom line: You won’t need to save your place in line within the A-group by putting your carry-on luggage into the corral. I guess that’s an improvement. But you’ll need to be even quicker to check in if you want your pick of the litter. Remember, check-in opens 24 hours before the flight. Do it online. See here for a list of services that provide automated web check-in. (Their business models might be slightly in flux now.)

Virgin Atlantic adds more premium seats
Virgin Atlantic must be selling its business class and premium economy seats pretty briskly. The airline is tearing out a quarter of its coach seats on Heathrow-based 747s and replacing them with the more spacious (and higher-yielding) premium seats.

Why can’t you use a foreign credit card on US booking sites?
Chris Elliott tackles this common complaint: You might get a better fare on a particular itinerary by booking via a website or agency outside your home country, but you can’t buy it, because the seller won’t accept your home country’s credit card. Why not? The travel companies are trying to slice and dice the market, so they can have greater control of fares, while minimizing the chance of fraud. Not every country has this problem. (I’ve used a Singaporean website or two to book US travel with my US card.) If you’ve ever been flummoxed by this, go read the whole post.

US Airways increases the cost of upgrades, but makes more fares upgradeable
Mileage upgrades on US Airways are more expensive, with each Lower-48/Canada/Alaska upgrade costing 15,000 instead of 10,000 miles as of October 3. On the flip side, they’re opening up ALL their domestic fares for upgradeability, so it’s no longer just the most expensive tickets that are eligible. That’s a plus. Similarly, on international flights, you’ll be able to use miles to upgrade any flight that cost you $600 or more each way. By my reading of the new rules, that $600 number includes taxes and fees. (via WebFlyer)

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Upgraded: More trans-Atlantic business class
Richard Branson’s Virgin Atlantic is planning to launch all-business class flights across the Atlantic. They’re joining the fray with Maxjet, Eos, Silverjet, L’Avion, not to mention British Airways, Lufthansa, KLM, and Swiss, which each fly (or plan to fly) all-biz flights on particularly lucrative routes. Virgin’s plan involves a wholly new airline, not just flights within the regular schedule. But with all these new business class seats coming online, can business class price-slashing be far off? Supply and demand, after all…

Downgraded: Thai Airways miles
Yet another frequent flyer mileage program loses its value. Star Alliance founding member Thai Airways is hiking the number of miles necessary for award seats. Gary Leff has more.

Upgraded: Competition, luggage allowances
This is something we don’t see in the United States: In an effort to compete with its competitors on service and not just on price, SriLankan Airlines is raising the luggage allowance for flights out of Qatar. Admittedly, that’s a niche market, and they’re not raising the allowance across the board for all flights in the system. But it’s still interesting to see someone trying to differentiate their product, and not just compete on price.

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Reader Jeanette writes:

I am traveling to Europe this summer (June 2007) and I wish to travel in comfort without a great expense. I read that British Airways has a something between economy and business. How do I know which airlines have comfortably wide seats and room for long legs?

If you’re interested in wider seats, extra legroom, better recline, and potentially better food and drink on your trip to Europe, you might consider looking for so-called premium economy sections. They’re offered by British Airways (they call it “World Traveller Plus”), Virgin Atlantic, and SAS (”Economy Extra”).

Separately, bmi and United offer a section of the cabin with extra legroom, but no wider seats. Bmi offers improved catering in their version of premium economy, while United doesn’t. Zoom, a discount airline that recently started a New York-London route, also has an improved legroom offering to consider.

Premium economy is never as nice as the business class cabin — especially if a lie-flat sleeper seat is an option — but it’s nicer than regular coach. About an inch more width, 6 inches more legroom or so.

But don’t expect this to be a cheap ticket. I checked arbitrary dates in June for BA flights from Chicago to London, and found the lowest one-way base fare $466 in economy, $816 in premium economy. Still less than BA’s business class, but at that price, consider flying one of the all-business class airlines like Maxjet, Silverjet, or L’Avion.

The challenge is actually finding and booking these tickets. Since the major online travel agencies don’t sell premium economy (they sell only economy, business, and first) you’ll have to check fares at each airline’s own website. Even then, they don’t always make it easy. If you can’t find the premium economy option online, you may need to pick up the phone.

Alternatively, take your chances and ask for an upgrade from regular economy to premium economy at check-in. No guarantee, of course. You’ll likely pay for the privilege, but it could cost less than pre-reserving a seat. (See here for info on paid upgrades.)

Related:
- Virgin Atlantic (aff)

Airlines have long edited films for consumption aboard their aircraft (though they’re starting to show more movies uncut). But British Airways takes the cake in their latest editorial slice-and-dice of a movie: They’ve taken the latest James Bond film, Casino Royale, and edited it. Not to cut down the violence, but to delete a cameo by Richard Branson.

Why? Because Branson runs Virgin Atlantic, their competitor.

That’s amazingly petty. Poor sportsmanship. And just plain pathetic.

Branson does a brief cameo as a passenger who’s given the once-over by airport security. (A still from the film is above.) He requested the walk-on after providing the filmmakers a plane to use as a prop. In lieu of monetary compensation for the aircraft rental, he got to be in the picture. It’s good to be the king.

So if you’re flying on British Airways, and you’d like the full version of the (excellent) Casino Royale, you’ll have to buy the DVD(aff) and bring along the electronics.

(Separately, if you’ve never seen the original version(aff) of Casino Royale, which stars Peter Sellers, David Niven, and Woody Allen, you should. Each actor stars as James Bond — though technically Woody Allen’s character goes by “Jimmy Bond.” It’s a bizarre, trippy 1967 spoof of the spy movie franchise. Plus, the Henry Mancini soundtrack is fab.)

(Thanks to reader R.Y.!)

It’s not just belligerent passengers who made headlines in the last week — and there were several of those, each impressive in their own awful way.

Passengers urinating on each other, drunkenly assaulting pilots, and smoking in the lavatory before letting their fists fly.

But pilots are getting in on the action too, with stories and behavior fit for the Jerry Springer Show.

To wit:

• An American Airlines pilot was acquitted of charges of attempting to fly a plane while drunk. A British jury believed his defense: sleepdrinking.
• A Virgin Atlantic pilot was similarly let off the hook, after accusations of drunken aviation, though the culprit in his case was his diet. His body was producing high levels of acetone, which was mistaken for alcohol. (Anyone know which diet produces sniffable levels of acetone?!)
• Finally, a Northwest pilot was removed from duty after swearing repeatedly, first on his cellphone, and then later at passengers, dropping F-bombs left and right. Adding insult to injury, the flight from Las Vegas to Detroit was canceled, leaving 180 people looking for alternate flights or last-minute (and unwanted) overnight lodging.

Perhaps the last pilot was upset at the recent FCC ruling that keeps cellphones turned off on planes?

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Passengers miss flight because a Northwest crew wanted donuts
Since when do pilots call the shots on the ground, too? A flight crew convinced a hotel shuttle bus driver to go for donuts instead of heading to the airport, causing other van riders to miss their flight. Full story via Chris Elliott.

Wisconsin Dells loses its Wonder Spot
Ah, the Dells… The klassic kitschy Chicagoland weekend getaway. It has now lost one of its treasures, the gravity-defying Wonder Spot. While Tommy Bartlett’s Thrill Show remains, the Wonder Spot will be missed.

My bag is happy to see you
A “vibrating bag” was discovered unattended at Chicago O’Hare. (It contained a sleep apnea machine, so wipe that smirk off your face!)

I came for the transportation, I stayed for the haircut
Virgin Atlantic hires more in-flight beauty therapists.

Love at first sting
Two separate flights, two separate incidents of scorpions stinging people on a plane. Flight one: Chicago to Burlington, Vermont. Flight two, Miami to Toronto. Forget Samuel L. Jackson. Bring me Klaus Meine!

Singapore Airlines’ new business class… reviewed!
Remember Singapore Airlines’ major upgrade to its business and first class cabins on selected routes? The Global Traveller has sat in the business class seat, and offers his review. Live vicariously.

Charlie Trotter and United Airlines reunited and it feels so good
This is where the cost savings from eliminating pretzels in coach must have gone. United Airlines is jazzing up the food in business and first class. They’re bringing back uber-chef Charlie Trotter, whom they ditched after 9/11. Bet you a bag of savory snack mix that it’ll still taste like airline food… (Thanks to Mark L.!)

Oasis coming to Oakland
Oasis, the Hong Kong based discount airline, famous for it’s $128 tickets to London, is coming to the United States. They’ll start flights from Hong Kong to Oakland in June, with 4x weekly service to start, moving up to daily service in August. No word yet on the fare.

Avoid the TSA by shipping yourself in a crate?
This isn’t living the first class life, but it’s first class by shipping container standards: The Travelbox, a crate designed for shipping a person. Bonus: It has its own running water supply.

Enterprise Rent-a-Car adds hybrid SUVs in California
Enterprise will rent you one of 160 Saturn VUE Green Line SUVs in the Bay Area, LA, or Sacramento. Yes, only California. What, no other parts of the country care about fuel consumption? Hybrids: good. Hybrid CARS, and not just SUVs, would be even better… It’s a start.

American Airlines spurns Expedia
If you’re looking for American Airlines’ international fares or premium cabin fares on Expedia, you’re out of luck. The airline is apparently having a little spat with the online agency, and yanked its fares from the site. We’ll see how long that lasts…

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A couple readers grumbled via e-mail that yesterday’s post about Singapore Airlines’ improvements to business and first class cabins glossed over the improvements to coach, which most people will actually be flying. In my defense, I was at least discussing scheduled, commercial travel, and not the mega-bling of private jumbo-jets, as was on the front business page of the New York Times yesterday.

So allow me, as a Man of the People, to give economy class its due.

No doubt, Singapore’s economy-class seat is a big step up from the average aircraft seat. In-seat power. A 10.6 inch video screen with on-demand video, computer games, and access to Sun Microsystems’ StarOffice suite. (Bring a USB key, I guess.) Seats are redesigned to offer more room at the knees without actually moving the seats any further apart (32 inches of pitch). Small footrests fold out from the seat in front of you.

I’m not quite sure about the reading lamp (I hope and assume that the overhead lamp remains an option). And the option of a word processor at every seat doesn’t seem like it would be too necessary, if you have in-seat power for a laptop.

Cathay Pacific’s new economy seat appears on its surface to have less sexy features than the Singapore counterpart, but it has the potential to be more comfortable. The seat has a few interesting redesigns, including a hard-shell seatback which prevents the passenger in front of you from leaning back into you. Recline stays within the shell, much like a business class pod. The Cathay literature describes features like active back support. An odd feature: The seatback pocket is moved to the seat itself, behind your calves. This has the potential to be odd or uncomfortable.

But while Singapore is limiting the new seats to their newly-purchased planes, Cathay Pacific is rolling this new seat out across the fleet. We’ll see who “wins.”

Finally, Virgin Atlantic is in the process of redesigning their coach seating. Don’t expect any announcements yet, but the design process and mockups of the seats under discussion are described in detail in this article from Fast Company.

Naturally, any of these improvements would be welcome in the U.S. market.

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First off, my heartfelt thanks to Dr. Vino for his excellent contributions during my absence the past week. It was nice to leave the laptop at home, knowing the blog was in capable hands. Be sure to check out his site for advice on maximizing your wine buying dollar, and see his blog for regular wine commentary.

The last week was a good one, though I think I need to take a few days off of chocolate and cheese. (I won’t do a trip report unless the masses demand it, but we spent a little over a week in the Netherlands, touring cities and the blooming bulb fields.)

I’m not quite back on Central Daylight Time yet, despite my best efforts. (Though it’s too late now, I checked the British Airways jet lag advisor site to see if I’m on track to overcome jet lag quickly. Not quite. It would have been nearly impossible to follow their “avoid light from 9:00 to 11:30am” suggestion, seeing as I have a job to go to…) Someday I really need to try melatonin or some other drug. It’s all the rage, after all.

Besides sleep, I’m also catching up on what’s happened in the past week, but clearly it was an eventful time for travel related news. Buckle up.

- Northwest reversed the $15 “choice” seating fee for its elites. Good for them!

- United raised the price in miles for *selected* routes and classes, plus added short-term ticketing fees. (boo!) I’ll post more on this soon, for sure, once I adequately digest the changes.

- The Wall Street Journal (via Tim Leffel) reported that 27% of Americans now have a passport, up from 22% last year. Quite a jump! (Leffel’s theory: since Canada and the Caribbean used to NOT require a passport for US citizens, but will soon require one, we’re seeing a surge of new applications for North American travel needs. It’s a theory. Got any other ideas?)

- Following Star Alliance’s addition of Swiss and South African Airways, the SkyTeam alliance added Russia’s Aeroflot to its roster. How does the European Union welcome them? With an anti-trust investigation of the alliance. (slap!) Well, it’s probably unrelated to Aeroflot’s entry, but still.

- Delta isn’t striking. Pilots agreed to a 14% pay cut.

- America West used to serve Pepsi. US Airways served Coke. Then they merged. The winner: Coke. (Serious question: Does Virgin Atlantic serve Virgin Cola?)

- The Maxjet news you know you crave: The discount all-business carrier reported in a press release that they’re actually filling planes — 50 to 70%. More impressive: their customer satisfaction percentages are in the 90s for those surveyed (how large was their survey sample size??…)

- Finally, pieces of defunct Independence Air went up for auction. The flight simulator went for $3750. Chairs went for $5 each. Both will look great in someone’s home, I’m sure. Maybe even this home.

tags: travel | air travel