In an age of nickel-and-diming and fee-grubbing, it’s nice to see an airline take a stand for customer service: British Airways’ all-premium class subsidiary OpenSkies is launching a limited-time offer of a money-back guarantee for...

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Categorized in: open skies
24
Jun
2010

The economy isn’t exactly firing on all cylinders, but premium cabin traffic has been making a comeback. (No thanks to companies like Energizer…) IATA recently reported global traffic numbers for April 2010, and despite the drama of a...

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Categorized in: open skies

Oh, 2007, the heady days of all-business class airlines like Maxjet, Eos, and Silverjet, with a newcomer popping up every few months to offer premium service on heavily-traveled business routes? …And who could forget MiMa? (Milan to...

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Categorized in: business class, open skies

Upgraded: United’s Mileage Plus Man bites dog! Airline reverses fee! United is eliminating the fees for booking Mileage Plus tickets within 21 days of travel. If you book today, you’ll still pay a fee — $100 for travel within...

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Downgraded: Bangkok airport duty-free If you’re in Bangkok, you might want to skip the duty-free shop. Customers have been falsely accused (better: framed) of shoplifting. And thanks to an apparently collusive agreement between the police,...

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L’Avion, the French all-premium class airline that was bought by British Airways last year, is being merged into BA’s existing premium class sub-airline, OpenSkies. But while the L’Avion name is disappearing, there won’t be...

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