Archive for the 'L'Avion' Category

Survival strategies of the all-business airlines

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Eos and Maxjet have kicked the proverbial bucket, but the all-business carrier concept isn’t quite dead yet. Silverjet found new life by getting a cash infusion, a promise of more cash, and possibly even a bidding war/buyout offer. Huzzah for them!

But the other remaining trans-Atlantic airline, L’Avion, has figured that it can survive by partnering with others. And it’s linking up with another new airline — the British Airlines subsidiary OpenSkies, which launches flights from Paris (Orly) to New York (JFK) on June 19.

L’Avion will codeshare the OpenSkies flight, but not the other way around, at least for now. L’Avion flies all-business class from Newark to Paris, while OpenSkies flies a plane with business, premium economy, and economy from JFK to Paris. L’Avion’s seats are all forward-facing cradle seats (not lie-flat) while OpenSkies has alternating front-and-rear facing 180-degree lie flat business seats.

For L’Avion’s survival, getting a codeshare with a British Airways subsidiary seems like a smart move. I’m still not sure how they can afford to sell tickets for under $1500 round trip in business class and survive long-term, but the new codeshare may have thrown them a lifeline for the short term.

Short hops — September 14, 2007 — Ozone, first and business class sales, and more dangerous shirts

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Next thing to worry about in flight: Ozone
Like “sick building syndrome,” you can now start worrying about the plane’s air. But not because of the germs. It’s the ozone. Not holes in the ozone layer, either, but ozone levels in the cabin. Most interestingly, narrow-body flights are more prone than wide-body planes to higher ozone levels. Yet another reason to love the jumbos.

Korean Air shows off its Airbus A380 interiors
Singapore Airlines may be the first airline to fly the A380 mega-uber-hyper-super-jumbo-jet (and tickets are finally on sale for Sydney-Singapore flights, which start October 25, by the way), but you can get a photo tour of Korean Air’s A380. Lavender??! Who’s their interior designer? Yuck! (Thanks, Jeff!)

First class fare sale… if you’re traveling tomorrow
I know that airlines like to put out the e-fares and net-savers for weekend travel, but this offer from United struck me as odd. First class fares are on sale for travel on Saturday, September 15 only. Fly there in first, fly back in coach, savor the difference? Fares are less than regular paid first, but the bulk of fares are for really short flights where paying cash money for first class is bonkers.

Business class fare sales to Europe
All-business class L’Avion is flying Newark to Paris for $1398 roundtrip, pre-tax. Maxjet is doing London to New York or DC for $998, also roundtrip, also pre-tax. Both are through the end of 2007, but not every date may be available. (Thanks, Michelle!)

More dangerous shirts
I don’t know what to make of this. “Your liver is evil. It must be punished.” Har har har. But Continental Airlines wasn’t laughing when they kept Edna and Frank Taylor from getting onboard, because of that shirt. What’s with this “What Not to Wear” airline trend?

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Inside L’Avion, part deux: the airline that is betwixt and between

logo_elysair.gifThere are two ways to make lines. The first, common at supermarkets, is the one lane per cashier model. The second, found at Whole Foods in Manhattan and Customs & Border Protection in the US, is to form a long, serpentine line feeding several cashiers/agents. In the first, your chances of getting stuck are high while in the second, if there’s a delay on one agent, the line keeps on moving to the other available agents.

You wouldn’t think that my posting about the new all-business class airline, L’Avion, would start with my thoughts on queues. But sadly they use the first one passenger/one agent model for check in and with two problematic passengers in front of me checking in at Orly, I had over thirty minutes to contemplate efficiency in queueing.
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Inside L’Avion, part un: a good seat but a shortage of fluids and information

logo_elysair.gifI recently flew on the new all-business class airline, L’Avion, from New York to Paris. Or make that actually from Newark (EWR) to Paris Orly (ORY) since that is their route. The airline sells seats on a reconfigured Boeing 757-200 for often much less what business class seats sell for on the major airlines. And they are filling those seats since the company is ahead of its business plan and may add more flights. Thus Mark asked me to provide my first-hand perspective to you.

Since I had never been to Newark International Airport before (gasp!) I was particularly delighted to receive the email telling me where to check in. I proceeded to the appropriate terminal, door, and counter number only to be greeted with a queue for a LOT flight to Poland. Aha. I must admit to a slight panic when I had a flashback to trying to book my ticket on the phone and only getting voicemail! Was this airline for real, I wondered?

Indeed it is. A few queries later and I found the two check-in desks where I was thrilled to find absolutely nobody in line. Passport read, bag checked and I was on my way. Very easy check in. (Longish line at the TSA, however.)

If you are expecting a lounge, this is where the discount part kicks in. L’Avion has arranged for gate 51 to be partitioned off and serves as a waiting area for their Paris passengers. There you will find the finest bottled water, Budweiser, mixed nuts, and cheddar cubes that good money will buy at Food Emporium. I found it overly full and awkwardly silent so wandered back to the main gate area where boarding started on time and proceeded swiftly.

Once on board, I thought a charming member of their staff would greet me with a glass of Champagne. A wine writer can but dream. No drink offer ever came before take off. Interesting drinks are not expensive, L’Avion: provide them liberally.

We pushed back from the gate and sat on the tarmac without a word from the cockpit. And sat. Finally, the usual patter came on about backups, delays yadda yadda and now we’re ninth in line for take off. Information is free, L’Avion: provide it freely. In this day and age of nine-hour groundstops, inquiring minds of fliers want to know what’s going on.

The seat is good, I’m pleased to report, although it is a “cradle” not a flatbed in case that’s what you’re after. The bag of goodies offered, however, is the exact same bag of goodies I remember getting in coach, way back when coach had amenities. The same plastic eyeshade that sticks to your face. A hard-bristled toothbrush. And a pair of those sock things that go over your socks.

The media was the first to arrive. They distributed some little hand-held monitors that had the entertainment in them. In the spirit of adventure I took one even though my only goal was to sleep on the flight. There’s a basic array of movies and games on the system. Oddly, it plugs in to a power socket in your seat. So not only do you have this hand-held monitor (with a pull-out stand to rest on the tray table if it is not in use with, say, your dinner) but your hip is being gouged by the plug adapter.

I just wanted to eat and go to sleep. But, alas, after our delay of almost an hour on the ground, the food did not appear for another hour and with it more exciting beverages than the bottle of Crystal Geyser that greeted me on my seat. The food was solid. And the wine? I’ll save that–and my final conclusions–for the future posting on my return journey.

Tyler Colman, Ph.D. writes about wine in print and on DrVino.com

L’Avion customer service: Meet your pilot and purser!

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“Je m’appelle Michel.” L’Avion, the all-business class, all-Boeing 757 airline on the Paris (Orly) to Newark route, has a cute feature for passengers who give the airline their e-mail address. You get a reminder message featuring photos and customer-service pronouncements from the captain and purser.

It’s a nice, personal touch, even if the statements are on the cheesy side. The true value added of the mugshots? Not much, really, since the service provided will be the same whether you’ve seen their face before or not, but I imagine it’s funny, and oddly endearing, to walk down the jetway and actually recognize a staff member’s face.

Let’s just hope that passengers don’t start making their booking decisions on staff photos. :)

Upgrade: Travel Better reader Marie gave her L’Avion experience two thumbs up recently, which is certainly encouraging. For a full account of the L’Avion experience, stay tuned: Friend of the blog (or ami du blog?) Dr. Vino was our classe affaires guinea pig on the startup carrier last night, and we anxiously await his complete review/guest-post in a few weeks…

Reader mail: Why are there no Y-UP fares to Europe or Asia?

Reader Steven writes in:

I know that so called y-up fares can be a good way to sit in first class for cheap, but I can’t find them for flights to Europe or Asia. Can you help?

The reason you can’t find them, Steven, is because there are none by that name. International long-haul discount first (and business) class fares go by different names than their domestic equivalents.

Y-UP fares and their ilk are limited to North American flights, and generally refer to an upgrade from coach to first on two-class planes. See here for background on Y-UP fares, and see FareCompare’s Y-UP search tool to find these fares on routes you travel.

For Europe or Asia, you’re generally going to be looking for Z-fares. But there’s no handy-dandy search tool (yet) for Z-fares like there is for Y-UPs. (Neil and Rick, consider this a challenge!…)

Z-fares crop up from time to time, but aren’t available on every route. Traveling in summer or the December holiday season maximizes your chances of finding such a fare.

For international premium class travel, be sure to also consider the startup airlines like Maxjet, Silverjet, Eos Airlines, MiMa, and L’Avion. These offer all-business class flights to London, Milan, or Paris.

Related:
- First class for less than coach?
- More tips on finding discounted first class fares (Y-UP, Q-UP, etc.)
- Update/Correction re: discounted first class fares (Y-UP, Q-UP, etc.)
- Y-UP and Q-UP first class fares apparently not enough: Welcome M-UP and B-UP fares
- More trans-Atlantic flights, but lower prices?

L’Avion: $999 roundtrip in business class New York-Paris

French startup airline L’Avion, formerly known as Elysair, is offering 999 tickets between New York (Newark, actually) and Paris for $999 round trip. The first 999 buyers get the fare, so this is obviously limited.

And remember, this isn’t in coach. This is on board their all-business-class Boeing 757s. Travel much be completed by March 31, 2007, and there are no refunds.

Click here to book.

Upgrades and Downgrades — December 2, 2006

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Upgraded: French-sounding names
All-business class startup airline Elysair, who will fly from Newark to Paris-Orly, decided at the last minute to change its name to “L’Avion.” (”The airplane” in French.) Why the change? It sounded more French. I guess this explains why, as recently as last week, their website was so… comment dit-on… crappy. Service, in the same vein as Maxjet, Eos, and Silverjet, allegedly begins December 27, but the newly-minted website isn’t ready to accept reservations yet…

Downgraded: British Airways
The apparent murder of a former Russian spy with polonium 210 has been big news. (FYI, though fingers are pointing toward Russia, the element isn’t necessarily weaponized. While small amounts are found in cigarettes, you can, in fact, buy some for $69 on the internet.) On top of it all, three British Airways planes have tested positive for the radioactive element. Affected: 221 flights, carrying 33,000 passengers and coming into contact with 3,000 airline employees on the ground or in the air. British health authorities say there’s no health risk, but I sure wouldn’t be thrilled to find my flight on the list. Click here to see if you flew on one of the flights, from the BA site.
UPDATE: BA has pulled the flight information from its website, stating that there was no health risk, so presumably there’s no longer a need to let people know if they were among the 30,000. Tsk tsk. No worries: The Seattle Times has the list.

Downgraded: Kids on Alaska Airlines
As of November 1, Alaska Airlines has stopped selling children’s fares at a 33% discount.

Upgraded: Competition between Chicago and New York
Delta is increasing service between New York area airports and Chicago, in a big way, including a “shuttle-style” service from LaGuardia. This comes as jetBlue starts up JFK-O’Hare service in the new year. That means American, United, Delta, jetBlue, and ATA all fly between the two cities. Viva competition!

Upgraded: Fake boarding pass guy’s freedom
The Indiana University graduate student who posted a fake boarding pass generator for Northwest Airlines (to prove a point about how easy it is to create such a pass, and how the boarding pass/id checks at airport security are pointless) is freed.

Upgraded: Shorter waits for toilets onboard China Southern Airlines
Pee first, fly later. The airline is asking passengers to use the bathrooms before takeoff, since each inflight flush burns as much as a liter of fuel. Yikes!

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