Starting as early as April 2010, travelers on long-haul Air New Zealand flights may be able to stretch out and sleep in coach, for as little as $150 extra.

To get the “bed,” the adjacent seat would need to be empty (a rare phenomenon in the sky these days), so there would be no guarantee of upgrading the seat before booking. Two adjacent economy seats could be mechanically adjusted to create an angled but flat seat.

Regrettably, there are no photos to show at this point. But here are some details that were provided to analysts:

Curley, head of research at Goldman Sachs JB Were, said the airline’s management was coy about revealing too much before a relaunch of its aircraft interiors ahead of the first arrival of one of several Boeing 777-300ER planes at the end of next year. But he said he believed the seat arrangement would involve a system where both seats could slide forward and the seat rest would come up so the foot room disappeared and the passenger could spread out across both seats.

Unlike the herringbone design used in business class, where the seats fold down flat, the economy class “beds” would still have a slight pitch.

Because this is a world first, the idea also has the potential to earn millions of dollars for Air New Zealand in export revenue. Its aircraft interior design subsidiary Altitude Aerospace Interiors, set up in 2008, plans to sell its new turn-into-a-bed economy seat design to other airlines.

Given the long flights from New Zealand to nearly anywhere else in the world, it makes perfect sense for this particular airline to be spearheading this. And this sounds like a fantastic idea for those looking to travel more comfortably on the cheap.

But it’s no substitute for a reserved seat in a premium cabin. There’s always a big risk that the flight will be full, and that the adjacent seat won’t be available. But this is creative thinking. I’m looking forward to seeing the design.

Related:
- Lufthansa considering bunk-bed style sleeper seating in economy class
- Airline seating: Standing, alternating, elevated, and now, sideways
- A step up for economy class seating
- Three people, six arms, four armrests: Can they coexist?


lufthansa-all-sleeper.jpg

Lufthansa has been surveying some of its customers to gauge interest in all-sleeper seat economy class cabins. It’s in interesting idea, much like sleeper cars in trains can come with more economical couchettes vs. actual beds.

The image above (via FlightGlobal) is apparently one of several designs under consideration, and minimal information is available at this time. Given the dimensions of the pictured cabin, with the flat ceiling, it would appear to be on the lower deck of an Airbus A380.

In principle, a sleeper cabin sounds great, especially for ultra-long haul flights. Somewhat like a premium economy cabin, it offers an intermediate step between regular economy seats and business class. It’s perhaps a bit hard to envision staying flat for a long duration, so I would hope that there is a way to comfortably sit, and not just lie. And that top bunk might be a bit scary during turbulence. But the fact that this is even in discussion is a good sign: Lufthansa is thinking outside the box.

(Hat tip to the FlyerTalk newsletter)


ryanair.jpg

For the last year, the big story on international travel was the all-business class airlines — Maxjet, Eos Airlines, Silverjet, L’Avion, and the (defunct?) MiMa. But the other end of the travel spectrum — the no-frills economy class travel segment — saw two major steps forward this week.

Zoom, the Canadian-British discounter, has jumped its earlier hurdles and received approval to fly from London-Gatwick to New York-JFK. Flights are scheduled to start June 21, 2007.

Zoom’s service onboard is generally well-liked, though you need to be careful and read the fine print if you want to avoid add-on fees. Baggage policy in particular is a potential snag: You can only check 44 pounds total (not per suitcase) without incurring a surcharge. Other airlines offer 50 pounds each for two bags. Better pack light.

Separately, European uber-discounter Ryanair is reportedly getting into the trans-Atlantic game, using the same pricing model that they’re famous for: Crazy-low fares, with add-ons for everything else, from checked bags, to beverages, to mandatory surcharges for wheelchair service for all passengers.

The new airline technically won’t be part of the European operations of Ryanair, but will stand alone. A fleet of up to 50 Airbus A350s or Boeing 787s, neither of which are actually being built yet, would ferry passengers over the ocean for as little as $12 plus fees and add-ons.

Unlike Zoom, which will fly to JFK, one of the busiest international airports in the world, the new Ryanair subsidiary would fly to smaller ports like Baltimore, Providence, and Islip, NY.

It’ll be interesting to see how other airlines will respond — either by attempting to lobby Congress to somehow regulate the competition out of existence, or by actually treating the newcomers as real competition. With Zoom and Ryanair coming to North American shores, and with Spirit leading the way in homegrown nickel-and-diming, I’m not holding out much hope for real improvement in service.

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 Trans Atlantic low fare competition heating up: Zoom and Ryanair Trans Atlantic low fare competition heating up: Zoom and Ryanair

29
Mar
2007

easyjet-livestock-small.jpg

Website error? Or the truth laid bare?

On its help pages, British discount airline EasyJet categorized a question about assisting elderly passengers as an inquiry about “livestock.” (See the circled text in the left sidebar, and click on the image for a larger view.)

After the Register posted about it, the airline fixed the page. But the screenshots remain, and like gifts for loved ones, it’s the thought that counts.

What kind of livestock remains a question.

(Thanks to reader GH for the link!)

Categorized in: Easyjet, bizarre, economy class

airplane-sink.jpgYou’re sitting in coach and have to use the toilet. The line in the back of the plane is huge. So you walk to the front of the plane, perhaps pushing aside the wispy curtain separating first class from the cattle car. But you’re denied: You’re told to return to your own cabin to wait in line at the back of the jet.

Not anymore! Your lavatory is liberated!

At least on American Airlines. Starting today, coach passengers will be allowed to use first class toilets.

The ban on coach passengers using the first class toilets was imposed after 9/11 as a “security measure.” Presumably, passengers congregating at the front of the plane, waiting to pee, was a threat to the pilots. It was dangerous then, but somehow isn’t a threat anymore.

I’ve honestly got mixed feelings about this. The security argument always struck me as suspect, especially after the cockpit doors were reinforced. And I’m glad to see one fewer policy in this society that’s justified by the bugbear of security.

But, as long as the economy toilets aren’t overflowing, I don’t necessarily have a problem with separate bathrooms for first class. You paid for premium seats (or upgraded with your hard-won miles or certificates), so why not get a premium toilet?

So which is preferable? Democratized communal water closets, or a premium pissoir for a premium passenger? Sound off!

28
Nov
2006

easyjet boarding EasyJet starts charging for early boarding

The Cranky Flier points to an innovation of sorts in the world of airline seating: airlines charging for early boarding.

For some time, European discounter EasyJet has operated on effectively the same principle as Southwest Airlines in the United States: No assigned seats, first-come-first-served. But now, EasyJet passengers willing to pay between £2.50 and £7.50 can be assured of being among the first 20 passengers to board. The longer the flight, the higher the fee.

In the United States, Southwest passengers can still assure themselves of a good chance of getting a desirable seat by checking in early and thereby receiving a “group A” boarding pass. (See here for a list of services — some free — which virtually guarantee you a boarding pass in boarding group A.)

European travelers are accustomed to paying for every little thing on the budget airlines, so this won’t be any shock. Asian low cost carriers are right there with them. And most people won’t pay the fee, but for those that are willing to pay, this will be a welcome change.

When Southwest first experimented with assigned seating, I proposed that the airline might able to profit from a compromise, offering assigned seating to a small percentage of flyers who want it (perhaps for a fee), but retaining open seating for the majority of passengers. EasyJet is effectively doing something very similar.

I assure you that Southwest is watching EasyJet’s experiment very closely.

Related:
- A modest proposal for Southwest
- Getting the best seats on Southwest just got harder
- Opening day jitters? Southwest’s assigned seating gets mixed reviews

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18
Oct
2006

singapore economy class new Giving new economy class seats their due

A couple readers grumbled via e-mail that yesterday’s post about Singapore Airlines’ improvements to business and first class cabins glossed over the improvements to coach, which most people will actually be flying. In my defense, I was at least discussing scheduled, commercial travel, and not the mega-bling of private jumbo-jets, as was on the front business page of the New York Times yesterday.

So allow me, as a Man of the People, to give economy class its due.

No doubt, Singapore’s economy-class seat is a big step up from the average aircraft seat. In-seat power. A 10.6 inch video screen with on-demand video, computer games, and access to Sun Microsystems’ StarOffice suite. (Bring a USB key, I guess.) Seats are redesigned to offer more room at the knees without actually moving the seats any further apart (32 inches of pitch). Small footrests fold out from the seat in front of you.

I’m not quite sure about the reading lamp (I hope and assume that the overhead lamp remains an option). And the option of a word processor at every seat doesn’t seem like it would be too necessary, if you have in-seat power for a laptop.

Cathay Pacific’s new economy seat appears on its surface to have less sexy features than the Singapore counterpart, but it has the potential to be more comfortable. The seat has a few interesting redesigns, including a hard-shell seatback which prevents the passenger in front of you from leaning back into you. Recline stays within the shell, much like a business class pod. The Cathay literature describes features like active back support. An odd feature: The seatback pocket is moved to the seat itself, behind your calves. This has the potential to be odd or uncomfortable.

But while Singapore is limiting the new seats to their newly-purchased planes, Cathay Pacific is rolling this new seat out across the fleet. We’ll see who “wins.”

Finally, Virgin Atlantic is in the process of redesigning their coach seating. Don’t expect any announcements yet, but the design process and mockups of the seats under discussion are described in detail in this article from Fast Company.

Naturally, any of these improvements would be welcome in the U.S. market.

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10
Oct
2006
Posted by: Mark Ashley

28151685 504e4055ab Open letter to Lufthansa

Dear Lufthansa,

I often fly over the Atlantic and then connect to one of your intra-European flights from Frankfurt. Whenever I check in, nearly 24 hours before that short flight is to take off, you always give me a craptacular seat. Then you tell me it can’t be changed until I get to Frankfurt.

Typically you assign me to the last row, at the window, right side. That is, it’s called a window seat, but as in this last instance, sitting in 24F on a 737, there was not even a window there, just a wall.

Since I’m coming from another continent, I’m checking in early, when there’s virtually no one else checked in to that flight. Your airline doesn’t provide advanced seat assignments for short trips, so I can’t pick a seat beforehand. Star Alliance Gold status obviously doesn’t help. And it’s not just me: You seem to put all the people connecting from long-haul flights into the back of the bus. The people around me were connecting from Detroit, Chicago, Singapore, or Bangkok. In other words, they checked in a long time ago. Meanwhile, the middle of the plane was nearly empty.

So why do you so consistently and predictably give such lousy seats to connecting passengers?

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26
Sep
2006

Upgraded: Coach Seats on Cathay Pacific
You don’t hear much about economy class seats improving much. Sure, there’s lots of talk about upgrading business and first class. But it’s good to see the back of the bus being considered for upgrades. Cathay Pacific of Hong Kong, considered by many to be one of the best rides in the sky, is installing new seats that function much like business class pods: hard-shell seats that recline within the shell, not by pushing back into the space behind you. The tinkering extends the legroom without technically increasing the seat pitch. Sounds great! (via RoadGladiator)

Upgraded: Economy Snacks on American Airlines, at a Price
American Airlines will start testing a new program this week — and ONLY this week — to sell snacks in flight. Flights between Dallas and LAX, Dallas and Miami, and JFK and San Francisco are included in the test. Klondike Movie Bites ice cream, Otis Spunkmeyer Chocolate Chunk Cookies, Lay’s Stax Crisps or Twix ‘4 To Go’ candy bars will run you $3. Dannon bottled water (how many ounces??) will be $2 per bottle. Cookies, etc., fine. I wonder if the $2 bottle of water was devised before the latest airport security rules were relaxed. Not sure how many people will bite. Can’t you just get a cup or two poured for you for free?

Downgraded even more: The Ryanair Experience
Sensory overload! Ryanair is adding advertisements on the underside of the tray tables, so you’ll be staring at the ad for the duration of the flight. Yay. It just keeps getting classier. (via The Cranky Flier)

ads Upgrades and Downgrades    September 26, 2006
Upgraded: Continental’s Reputation
Boston’s Logan Airport wanted to make a buck by providing wi-fi access and charging everyone for it. Problem was, Continental’s clubs already provided wi-fi for free. The airport tried to shut down the free connection, but Continental resisted, took it to the FCC, and won. Hats off to Continental for defending the interests of their customers. (And if you want free wi-fi, hang out near the Continental Presidents Club and try to pick up a signal…)

14
Sep
2006

148614584 0edef47bbb United limits Economy Plus to its own elites

Tim Winship notes a change to United Airlines’ Economy Plus program. Getting a seat in the forward section of coach, which offers up to 5 inches more legroom than the rear of the plane, certainly has always been a great feature, especially since American eliminated their “More Room Throughout Coach.”

Now, the zone is reserved for elites in United’s Mileage Plus program, and those who pay to upgrade their legroom. (If a flight is booked solid, you can get lucky and get seats in the E+ zone, too.)

The change to the policy is subtle, if you’re not looking for it. (I sure wasn’t.) Two categories of United customers are no longer given access to Economy Plus: passengers on expensive/full-fare tickets, and elites on other Star Alliance airlines.

While it may make it easier for United elites (myself included) to find a seat in the more spacious Economy Plus section, I don’t agree with Tim that this is a good thing. For starters, the people on the expensive tickets are subsidizing everyone else. Throw them a bone, for God’s sake. That way they’ll come BACK.

And the elites on other Star Alliance airlines now have little reason to choose United for their travels. If you’re hooked on a Star Alliance frequent flyer program, you can earn miles on any of the member airlines. Why give United your cash, when, as an elite, you can get an exit row seat on US Airways?

Maybe United thinks that more people will pay to upgrade their seats, but I have my doubts. If anything, I imagine that this could reduce revenue for the airline.

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