Archive for the 'Delta Air Lines' Category

Here we go again: Airline merger madness, back in the news

First time here? Check out the site's "greatest hits" or read a random post from the archives. Feel free to ask a question, and consider subscribing to the latest posts via RSS or e-mail. Thanks for visiting!

continental-united.jpgAirline mergers are headlining the news again today, with United and Continental in early discussions, and with AirTran’s offer for Midwest Airlines confirmed (but declined). This of course comes on top of the US Airways offer for Delta, which Delta is resisting.

So consolidation is afoot. Like lemmings, the airlines run off the cliff, hoping to grow bigger. My feelings on mergers like this are negative, and I’ll just repeat part of an earlier post, when Continental and United were first being bandied about as potential merger partners:

But the bottom line for travelers doesn’t look good. Planes are full, demand is there, and airlines are eking out a profit, even with high oil prices. When airlines say there’s too much capacity, it just means that they want to charge more. A merger would drive out competition and increase prices — at ALL airlines, not just United-Continental. Not to mention the mess that could arise from merging two frequent flyer programs. I’m wary of a merger, and hoping it doesn’t happen.

That said, the counterargument suggests that consolidation will breed the rise of new competitors, or the expansion of other carriers to fill the void (and higher prices) in the wake of mega-mergers.

Possible, and probable in the long run, but in the short to medium run, mergers like this aren’t pro-consumer. They’re pro-Wall Street, and pro-airline executives, and that’s about it.

Upgrades and Downgrades — December 2, 2006

lavion.jpg

Upgraded: French-sounding names
All-business class startup airline Elysair, who will fly from Newark to Paris-Orly, decided at the last minute to change its name to “L’Avion.” (”The airplane” in French.) Why the change? It sounded more French. I guess this explains why, as recently as last week, their website was so… comment dit-on… crappy. Service, in the same vein as Maxjet, Eos, and Silverjet, allegedly begins December 27, but the newly-minted website isn’t ready to accept reservations yet…

Downgraded: British Airways
The apparent murder of a former Russian spy with polonium 210 has been big news. (FYI, though fingers are pointing toward Russia, the element isn’t necessarily weaponized. While small amounts are found in cigarettes, you can, in fact, buy some for $69 on the internet.) On top of it all, three British Airways planes have tested positive for the radioactive element. Affected: 221 flights, carrying 33,000 passengers and coming into contact with 3,000 airline employees on the ground or in the air. British health authorities say there’s no health risk, but I sure wouldn’t be thrilled to find my flight on the list. Click here to see if you flew on one of the flights, from the BA site.
UPDATE: BA has pulled the flight information from its website, stating that there was no health risk, so presumably there’s no longer a need to let people know if they were among the 30,000. Tsk tsk. No worries: The Seattle Times has the list.

Downgraded: Kids on Alaska Airlines
As of November 1, Alaska Airlines has stopped selling children’s fares at a 33% discount.

Upgraded: Competition between Chicago and New York
Delta is increasing service between New York area airports and Chicago, in a big way, including a “shuttle-style” service from LaGuardia. This comes as jetBlue starts up JFK-O’Hare service in the new year. That means American, United, Delta, jetBlue, and ATA all fly between the two cities. Viva competition!

Upgraded: Fake boarding pass guy’s freedom
The Indiana University graduate student who posted a fake boarding pass generator for Northwest Airlines (to prove a point about how easy it is to create such a pass, and how the boarding pass/id checks at airport security are pointless) is freed.

Upgraded: Shorter waits for toilets onboard China Southern Airlines
Pee first, fly later. The airline is asking passengers to use the bathrooms before takeoff, since each inflight flush burns as much as a liter of fuel. Yikes!

US Airways bids for Delta

usairwayscheckin.jpg

US Airways announced an $8 billion cash and stock bid to buy Delta out of bankruptcy. If it goes through, the new company will fly under the Delta banner.

It’s pretty remarkable that US Airways is doing this, since they’re not even finished digesting their previous merger (when America West bought the old US Airways and took over the older rival’s name.)

The merger would mean a 10% cut in capacity (i.e., fewer seats, higher prices, fuller planes) and inevitable job losses in cities served by both airlines. Consumers and employees are likely losers here.

Two questions on my mind:

1) Will the emergent Delta be a member of Star Alliance or SkyTeam? I’d put my money on SkyTeam, given Delta’s size and international presence, compared to US Airways.

2) Will this announced offer lead to more mergers? United+Continental has been talked about for some time, though the latest buzz has United going private. But airlines are making money, for now, and the impetus to merge has faded somewhat. US Airways is striking now, while Delta is still in bankruptcy court, and control of the company rests with creditors.

We’ll see what happens.

(image)

Short hops — November 14, 2006

‘Pods on a Plane
Apple announced a deal with United, Delta, Continental, Air France, Emirates, and KLM to link inflight entertainment systems with iPods. “Available starting mid-2007, the connections would power and charge iPods in flight. It would allow travelers to watch and listen to videos and songs of their choice, instead of having to watch airlines’ programming. Instead of using the small iPod screen, passengers will be able to watch TV shows or movies on larger seatback monitors.” No word on whether you’ll be able to download songs in-flight.

Cells on the Seas
All sorts of attention is paid to the possibility of cell phones on airplanes, but no one has expressed horror at the thought of getting calls on a cruise ship. The time has come. “I’m on a ship! A ship!” Yay.

Fondue on a plane?
Molten cheese, is there anything better? Swiss style fondue, Besides being social and delicious, can now earn you miles. Select prepackaged fondue cheese can earn you 500 miles on American Airlines. See here. (Beware the bombastic and loud audio/video that plays upon opening…) Alas, we can’t enjoy fondue at 35,000 feet yet. Via Gary Leff’s View from the Wing.

Delta guarantees you’ll be late
Delta Connection flight 5283 from New York-JFK to Washington National: late 100% of the time in September. Jeez. Book the earlier flight.

Marriott goes electric
Marriott hotels will now let all guests receive their final bills (”e-folios”) via e-mail. Saves trees, and provides an electronic record. As long as the accounting department accepts this for expense reports, then we’re good to go.

Free miles: Delta giving away thousands of free trips

delta-757.jpg

Delta is giving away a boatload of free frequent flyer miles. Every day, one winner gets 50,000 miles (enough for two domestic coach tickets, or one ticket to Europe). And one grand prize winner gets 2,500,000 bonus miles plus $25,000 in spending cash.

Click here to sign up.

(image)

Upgrades and Downgrades — October 23, 2006

airline-seats-tight-pitch.jpg

Upgraded, eventually: Plane cleanliness on Delta
Investigative journalism at its finest: The NYT reports that planes aren’t cleaned as often as they used to be. What a surprise! Delta was letting as long as 18 months pass — instead of the traditional 30 days — between deep cleanings of its planes. Thankfully, Delta is going back to monthly cleanings. Hooray for the status quo.

Upgraded: Cheap fares between London and Hong Kong
Startup Oasis International Airlines, previously mentioned here, is officially starting service between London and Hong Kong at deep, deep discounts. $130 each way in coach, $850 in business, taxes extra. Great fare.

Upgraded, barely: United.com
United.com, long overdue for an update, is live beta-testing its new site. The changes are incremental, and nothing new for other airlines’ customers, but still mostly positive. Welcome to 1999! Positive changes: award search is better, with a full-month award availability chart, and you can change seats for booked flights. Negatives: You can seemingly only buy UA-coded flights, and the award booking engine still doesn’t cover partner airlines. Yawn.

Downgraded: Lounges at LAX
The couches and cocktail tables have given way for the wrecking ball. Lounges in the Tom Bradley international terminal at LAX were demolished, and all airlines’ customers are being herded into temporary mega-lounges (one for first, one for business). Moo.

Upgraded: Airline snack resources
Looking for more information about the minimal snacks on board flights these days? You’re in luck. CheapFlights has collected the price of ham sandwiches and gin-and-tonics on European airlines. Compare and save. And if you prefer the free bags of peanuts, pretzels, or snack mix, then you’re in luck. Someone has a review site devoted to these little freebies. Viva the internets.
(via Road Gladiator)

(image)

Attention Atlanta: British Airways joins business class fare war to London

British Airways, apparently offended by Delta’s crazy-low business class airfares from New York to London, is matching the fare from Delta’s Atlanta hub. Atlanta to London-Gatwick in BA’s excellent business class is available on select dates for as low as $1271 round trip, including all taxes. (I found this fare on Orbitz with the arbitrary dates January 22 and 31.) The coach fares are similar to Delta’s New York fares, too.

One quirk of BA’s business class (”Club World“) is that half the seats face forward, while half face backward. See the layout here.

(thanks to reader Tom!)

Delta: New York-London in business class for $1141 ROUND TRIP including taxes

I don’t give a lot of specific fare deals on this site, since others (here and here) are more closely watching fares than I ever could, but this introductory Delta fare is just too good not to mention.

Commemorating their new New York-London route (which they recently purchased from United Airlines), Delta has great deals across the pond.

For travel between New York-JFK and London-Gatwick:
$199 ($303 with taxes) for roundtrip economy-class
$999 ($1141 with taxes) for roundtrip business-class

$1141 roundtrip is cheaper than anyone else in business class, including Maxjet, for the dates I checked.

The fine print: Buy tickets by September 7. Travel may begin November 15, 2006 through March 21, 2007. All travel must be completed by April 20, 2007. Blackout Dates: December 15, 2006-January 7, 2007. Saturday night stay required and 30-day maximum stay.

Of course, seats are limited, etc., etc., etc., and this will require a bit of hunting to find dates that work, especially for the business class fares.

Also, Delta has branded these flights Delta 001 and Delta 002. I guess that makes this the new flagship service?

(image)

Short hops — August 23, 2006

kid-watching-hotel-room-porn.jpgCoalition of conservative groups rewards porn-free hotels
Anyone who’s ever worked behind the scenes at a hotel will tell you that the pay-per-view pornography is a profit center. Now a coalition of conservative groups in the U.S. is targeting hotel porn, charging that it violates a range of local obscenity laws, and trying to get the FBI involved. They’re also publishing a list of porn-free hotels. I’d rather see an investigation of obscenely-priced minibar items. Or how about fighting for quieter doors?

JetBlue rewards one flyer a free t-shirt (in exchange for his civil liberties)
It’s not just British passengers who are afraid that brown-skinned passengers are all terrorists. Raed Jarrar, an Iraqi architect and blogger living in the United States, was treated to absolutely moronic security treatment at JFK airport a few weeks ago. Wearing a shirt with Arabic and English lettering, his shirt apparently bothered people enough to warrant an intervention by JetBlue and unnamed security officers. They insisted he change his shirt. After much wrangling, and after JetBlue bought him a NYC souvenir t-shirt, he succumbed and got onboard. Ughh. See here for an interview and here for a photo of him in the shirt, as well as his firsthand account of the events at JFK.

TSA rewards passenger’s fear of his mother with a cavity search
Advice: It’s better to be embarrassed and admit you’ve got a penis pump in your suitcase, even in front of your mom, than to say it’s a bomb.

Delta rewards well-dressed flyers
Dress spiffy on Delta, and you might get a prize. Really.

Europe rewards all flyers…with a fingerprinting
Coming soon to all European airports: all travelers will be required to submit to iris-scans or fingerprinting.

Banks reward loyal clients by refusing them access to cash overseas
Calling your bank before leaving the country, notifying them you’ll be traveling abroad, is always a good idea, so they don’t place a lock on your accounts. But apparently, that may not be enough. Some banks are blocking all ATM transactions in certain countries. See here for the story, and check with your bank.

Sherman’s Travel rewards U.S. postal service by going offline
The travel-deals website is going old-media, with a new magazine targeting readers interested in “luxury value.” Sounds a bit like this blog’s motto, no?

Reward thieves by using public wi-fi
Not much of a surprise, but public wi-fi, including that offered by hotels, is not very secure. Use a VPN or other security service whenever possible.

Second-mover advantage? ASiQ possibly rewarded by Connexion’s demise
Inflight internet over the oceans may soon be shut down, but ASI Entertainment claims to be stepping in with their inflight internet product. If it works, it would only be a quarter of the speed of Boeing’s soon-defunct Connexion. But if papa needs an internet fix…

(image: theimacguy)
tags: | | | | | |

The war against online booking bonuses continues apace

American Airlines reduced their online booking bonus from 1000 to 500 miles for all but the most expensive tickets back in December 2005. Delta Airlines followed suit in July 2006.

Now Alaska Airlines goes a step further and simply eliminates the online booking bonus, effective September 6, for all tickets EXCEPT those purchased with the Alaska Airlines credit card. (via Gary Leff)

I suppose airlines are increasingly confident that their websites are the primary point of sale, and that customers will continue to book their tickets that way. The sites have thusfar been incentivizing customers with the one-two punch of no additional booking fees (a la Expedia, Orbitz, etc.) and bonus miles. Will customers flee if the miles disappear? Alaska’s move is a bold one. We’ll see how it pans out.

tags: |

Y-UP and Q-UP first class fares apparently not enough: Welcome M-UP and B-UP fares

There’s escalation in the Discounted First Class War.

Yesterday’s post about Y-UP and Q-UP fares brought in a few e-mails. Including this one:

Have you seen that United now goes beyond Y-UP and Q-UP and now features M-UP and B-UP fares?

It’s true. Confirmed. Whoo.

Pulling up a list of fares (on Travelocity’s fare tool) between, say, Washington and Los Angeles on the arbitrary date of October 28, I see these “discounted” premium fares:

Delta USD 983.00+ F06C booking code F
American USD 1159.00+ YUPP7ZN booking code P
United USD 1159.00+ QUA7UPN booking code A
United USD 1159.00+ QUA7UP4Z booking code A
American USD 1533.00+ YUPPMZ booking code P
United USD 1533.00+ QUAUP4Z booking code Z
United USD 1533.00+ QUAUP booking code A
American USD 1933.00+ YUPMZ booking code A
United USD 2433.00+ MUAUP booking code P
United USD 2433.00+ MUAUP4D booking code D

Notice that the Delta fare that doesn’t play these -UP games is actually the cheapest of the discounted premium fares. Go figure. (FYI, the fares with booking code D or Z are business class fares on 3-class planes… hope you’re keeping score.) And none of these fares come close to the discounted economy class prices that most people look for. -UP fares shine when you’re traveling at the last minute and all fares are sky high.

This is getting silly. We have Yuppie and Quppie fares, and now Muppies and Buppies. It’s getting too hard to keep track of all these options. My brain is going to explode.

Reader mail: Can I transfer points from one airline to another?

Reader Anya writes in:

Hi, I’ve got some miles in my Delta and Continental accounts, but not enough for an award. Is there any way to combine these miles into my American Airlines account so I can have enough for a free ticket?

There are ways of converting miles from one airline to another, but not just transferring them directly, like you might move money from savings to checking. Delta, for example, is notorious for being the Roach Motel of mileage programs. Miles transfer in, they don’t transfer out.

You will almost always end up with fewer miles than you started. Frequent flyer accounts are proprietary currencies owned by the airlines that issue them. Any transfers or conversions are at their discretion.

There are two potential methods of moving miles:

1) Convert points from one account to another… to another…
Sometimes, you can move points from airlines to hotels or other services, and then back to an airline. Airline to airline is harder without an intermediate stop. You’ll have to open a number of other accounts, and there’s a time lag as your points move from program to program. Your options generally stink, because you lose a lot of value. 5000 Continental miles can be transferred to Amtrak, then transferred again to Hilton HHonors, and finally transferred to American Airlines. What’s left? 1500 miles. You lost 70% of the miles, but maybe that’s still worth it to you. If you’re looking for options, there’s a calculator and planner at Webflyer.com that offers conversion alternatives.

2) Points.com

Points.com recently merged with Milepoint.com. The combined firm exists to capitalize on people like you, Anya, whose mileage balances don’t add up to a ticket. Not every airline participates here, either, and (even better) they don’t let you know how what the conversion rates are until you’ve signed up AND registered your accounts with them. Then they’ll bombard you with junk mail on a nearly daily basis.

Neither option is particularly appealing, but if you’re desperate enough for that free ticket, maybe one will work for you.

(image)

About | Contact | RSS Feed / Subscribe
Support this Site | Policies | Greatest Hits
In the News