When e-tickets first rolled out, they held the promise of paperless travel. For example, Alaska Airlines, the first domestic U.S. carrier to introduce wireless check-in back in early 2001, offered this nugget to the media when they rolled it out: “Once a passenger checks in via a cell phone or another wireless device, he or she can go directly to the appropriate gate, show a photo identification and board the plane.” Ha!

Ah, what could’ve been. I was reminded of the pre-9/11 predictions of how e-travel would be when I read how Northwest Airlines rolled out upgrades to their website, allowing you to perform a greater number of services via wireless devices. If you browse over to their site with your mobile, you’ll be able to buy tickets, change reservations, check in, etc. (Other airlines, such as Southwest, let you check in for your flights, but don’t let you buy tickets wirelessly.) But fully electronic travel, once promised, is a bust. It’s still a paper-trail world. The trees aren’t safe.

You can’t print a paper boarding pass from your smartphone, after all. Even in Europe, where you can use SMS text messaging to check in, you still need to stop at an airport kiosk and choose to “reprint” the pass.

After 9/11, it was no longer possible to go through security without a paper boarding pass. Mind you, the real security benefit of this requirement is highly questionable. Sure, it means that fewer people actually pass through security, but having a slip of paper with your name on it really doesn’t make you any more or less of a threat. (See, for example, the hoopla surrounding the fake boarding pass generator.)

At the end of the day, I’m glad to have Northwest and others on the wireless train. Being able to make changes via the wireless web really is an improvement. But it falls short of the predictions that we could skip the paper boarding passes altogether. Or that gate readers could scan a phone, or swipe a card, at the gate. That would really put the “e” back into e-tickets. Dare to dream.

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Related:
- Forged boarding passes: Fraud, yes, but where is the security threat?

Was there passport control at the Sea of Tranquility?
Annoyed you have to fill out customs declarations during international travel? Of course, it’s not personal. Even the Apollo 11 astronauts had to do it and had to declare the rocks they collected. It’s like leaving the Petrified Forest National Park. “Mr. Armstrong, did you take any rocks?”

500 free miles
Gary Leff, always on the lookout for a free mileage bonus, tracks down thanksagain.com, which offers 500 United, Continental, or Delta miles for signing up. The gist: Register a credit card and earn miles by shopping at local stores. In my area, it’s all dry cleaners for some reason, but none that I frequent. Is the free 500 miles worth the junkmail bombardment you’re bound to receive? You make the call.

TSA: A day in the life
Aviation Week’s Benet Wilson shadowed a TSA agent for a full day. I’m sure you’re jealous. It’s a worthwhile read.

The lowdown on watchlists
Wired has the backstory on where passenger watch lists (and no-fly lists) came from, how they’re maintained, and more. Well worth a read. A series, in three parts. Part one, part two, and part three.

Inflight cellphone use moves ahead
Air France has announced that their six-month trial of inflight cellphone use begins in July… on a single plane. This isn’t exactly a major rollout. I guess this is a baby step. The baby steps of a screaming, colicky child.

At the other end of the earth, Qantas will run a similar three-month test, but won’t allow voice calls, just SMS and e-mail. Passengers won’t know if their flight is cellphone-enabled until they board. Sounds like a variation on the Australian “mystery flight.”

All lounges, all the time
Seems like everyone is writing about ways of getting into airport lounges lately. There’s Joe Brancatelli’s debut column in the new business glossy Portfolio. The New York Times’ coverage of lounges brushes across the same issue. I’ll join you. Allow me to pimp a “vintage” post of mine which lays out the five ways to get into lounges: How to lounge in airports.

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The tide appears to have turned on inflight cellphone use, and passengers hoping to catch a few winks in-flight may be relieved.

The Federal Communications Commission is apparently withdrawing its previous support for the use of cellular phones onboard commercial aircraft.

Federal Communications Commission Chairman Kevin Martin is recommending the FCC drop its tentative plan to lift its ban on in-flight cellphone use, three agency officials say. They asked to remain anonymous because the proposal is still being considered. Most of the agency’s five commissioners support the recommendation, the FCC officials say.

The reason given is technical, not etiquette. Tests showed that the inflight systems interfered with mobile phone communication on the ground.

No word yet on how this might affect plans for cellular data transmission. But voice is out. No more worries about trying to sleep while a chatterbox gabs away in the adjacent seat.

Hallelujah.

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Related:
- Secrets of inflight cellphone use — revealed!
- “No Cellphones” light to be added to aircraft interiors
- Emirates promises (or threatens) inflight cellphones on longhaul flights
- No to cellphones, yes to VoIP in the sky?

‘Pods on a Plane
Apple announced a deal with United, Delta, Continental, Air France, Emirates, and KLM to link inflight entertainment systems with iPods. “Available starting mid-2007, the connections would power and charge iPods in flight. It would allow travelers to watch and listen to videos and songs of their choice, instead of having to watch airlines’ programming. Instead of using the small iPod screen, passengers will be able to watch TV shows or movies on larger seatback monitors.” No word on whether you’ll be able to download songs in-flight.

Cells on the Seas
All sorts of attention is paid to the possibility of cell phones on airplanes, but no one has expressed horror at the thought of getting calls on a cruise ship. The time has come. “I’m on a ship! A ship!” Yay.

Fondue on a plane?
Molten cheese, is there anything better? Swiss style fondue, Besides being social and delicious, can now earn you miles. Select prepackaged fondue cheese can earn you 500 miles on American Airlines. See here. (Beware the bombastic and loud audio/video that plays upon opening…) Alas, we can’t enjoy fondue at 35,000 feet yet. Via Gary Leff’s View from the Wing.

Delta guarantees you’ll be late
Delta Connection flight 5283 from New York-JFK to Washington National: late 100% of the time in September. Jeez. Book the earlier flight.

Marriott goes electric
Marriott hotels will now let all guests receive their final bills (“e-folios”) via e-mail. Saves trees, and provides an electronic record. As long as the accounting department accepts this for expense reports, then we’re good to go.

Emirates Airlines has announced its intentions to be the first long-haul airline to allow cellphone use in flight. Opinions on in-flight mobile phone use are passionate: People love the idea of connectivity or they hate/fear the intrusion that jabbering on the cellphone will create for fellow passengers. Most, including yours truly, are in the latter category:

In one US study, only 11 per cent of the 50,000 passengers asked wanted to make calls while on a flight. Many said that they enjoyed being uncontactable, and business-class passengers in particular were eager to catch up on sleep rather than use their phones.

But digging deeper into the announcement, it seems that the annoyance may be mitigated by a few factors. First, cost:

The calls will be charged at regular international roaming rates, with the airline taking a percentage to cover its investment. Using a phone in flight will cost about £2 a minute, or 60p for a text message.

That isn’t cheap, and is nearly comparable to the price of those Verizon AirFone handsets that were recently shut off. (How often did you ever see anyone actually use those?) So conversations will be short. If you’re going to use your mobile, then text-messaging is the way to go.

But besides cost, the airline has some control over the system:

Emirates says it will counter these objections by allowing air crew to switch off the system at night, so passengers can only send text messages. The airline may also introduce quiet zones.

I can live with that, especially the proposal to have quiet hours. Am I thrilled with the idea of phones ringing all around me? No. But cellphones are coming on planes — they’re even replacing the “no smoking” light with “no phones” on newly-built planes, after all. And much like flight attendants ask you to lower the shades during long daytime flights, the airline can impose quiet time. An airline that DOESN’T offer a quiet time, on the other hand, is obnoxious.

As I said, I think text-messaging, not voice, is the sweet spot here, so the company won’t forfeit too much revenue by limiting voice hours. But don’t expect similar restraint from carriers like Ryanair, who are also planning to roll out cell phone service.

Related:
- “No Cellphones” light to be added to aircraft interiors
- 7947 travelers can’t be wrong
- Air France to allow cellphones in flight

The writing is on the wall. Or on the overhead plastic panels, more accurately.

The “no smoking” light, usually next to the “fasten seat belts” light, has become obsolete on most airlines since the nearly-universal inflight smoking ban. And with cell phones coming onboard soon (Air France, Ryanair, BMI, TAP, and others will be testing inflight mobile phones), the signs will soon be replaced by “no cell phone” signs in the cabin.

The “no mobile” sign will show a mobile phone crossed out and will be illuminated during takeoff until the plane has reached a certain altitude in order to ensure there is no interference with mobile networks on the ground.

But what will all-smoking Smintair‘s overhead lights look like??

Related:
- Air France to test cellphones in flight
- Secrets of inflight cellphone use — revealed!!
- In-flight wireless internet on the ropes? Boeing mulls sale/shutdown of Connexion