If you’re looking for a one-way rental out of Florida in the coming days, Thrifty is renting mid-size cars for $1 a day. The company must have an overhang of inventory, and is looking to reposition some vehicles out of the Sunshine state.
Pick-up is only from airport locations in Ft Lauderdale (FLL), Ft Myers (RSW), Miami (MIA), Orlando (MCO), Tampa (TPA), West Palm Beach (PBI), or Jacksonville (JAX).
Dropoff MUST be at Chicago Midway (MDW), Chicago O’Hare (ORD), Cincinatti (CVG), Columbus (CMH), Dayton (DAY), Kansas City (MCI), Louisville (SDF), Philadelphia (PHL), or Jacksonville (JAX).
Wait, Jacksonville appears on both lists!? That’s what the rules say.
Yes, they’ll slap you with dozens of fees, such as airport concession fees, etc., but it could still be a deal if you combine a one-way rental with a one-way return flight. Or maybe you just want that one-way rental. Perhaps you’re a snowbird who’s late to leave Florida for the now-warm embrace of a northern summer.
Downgraded: Hertz
Oh, Hertz… you were always a class act among car rental firms. But then you go and buy the remains of my least favorite US rental chain, Advantage Rent a Car, out of bankruptcy. Sure, Hertz gets a low-rent name that can appeal to downmarket customers. But don’t they know that when you lie with dogs, you get fleas?
Upgraded: Air
A bright side of the downturn: The recession means less travel. Which means less pollution. (Duh.) 8% lower carbon emissions by the industry as a whole, in fact.
Upgraded: The Race Card
Without any additional comment… video of Steven Colbert on the Visa Black Card:
One of the oldest tricks in the money-saving book has been to rent a car in an area that’s not as heavily taxed. For example, it’s often cheaper to rent downtown, rather than at the airport, to avoid the airport “concession fees.” But the city of Chicago is fighting back and taxing renters in ways that can be called “creative,” at best. And it’s landing the city in court:
Enterprise Rent-A-Car has sued the city of Chicago for trying to tax car rentals outside city limits, including far-reaching suburbs.
The St. Louis-based car rental giant filed the suit last week in Kane County after Chicago’s Department of Revenue decided that all car rentals in the Chicago suburbs are subject to the city’s 8 percent “transaction” or leasing tax.
To be excused from the tax, Chicago is requiring rental companies to photocopy customers’ driver’s licenses and obtain a sworn affidavit that they won’t be spending more than half of their time driving in Chicago with their rented car.
Sworn affidavit? That’s just ridiculous. And, may I add, unenforceable.
The city has a history of extra-jurisdictional taxation. When I lived in Chicago, I bought a car at a suburban dealership (in Schaumburg, just west of O’Hare, for those keeping score.) And much to my dismay, I had to pay the higher Chicago sales tax rate, instead of the lower Schaumburg rate, because the tax was based on the zip code of registration, not the location of the seller.
The move to tax rental cars is most likely targeting those suburbs near O’Hare Airport. Drivers there would be nailed with both airport fees and Chicago tax rates if they rented at the airport, and the city wants that revenue. Much like the Washington Airports Authority is trying to nail hotel shuttles with fees, this is a case of the city shifting the goalposts when the rules aren’t working out in its favor.
I don’t think Chicago’s taxation policy will stand up in court. It’s not only logically questionable to have a city taxing services in another city, but it’s an undue burden on both drivers and the rental car companies who have to collect the fees. I think Enterprise will win this case.
In the mean time, watch out for Chicago taxes outside of Chicago. And if you see such a fee on your rental agreement, then your bottom line is simple: Sign the affidavit. Then drive in Chicago with impunity.
A couple of weeks ago, Sean O’Neill of Budget Travel pinged me with some news of more hybrid rental cars hitting the lots: Enterprise was adding 5000 hybrids to its fleet (totaling 7000 nationally), and sister company Alamo/National was bumping their hybrid fleet to 2000 vehicles.
Agencies are reporting more and more hybrids on their lots. But this growth story is being countered by reader reports that they weren’t able to actually rent the hybrid they reserved. Reader Steve reported that his reservation for a hybrid (at Hertz) was substituted for a different class when he showed up at the airports (two separate airports in California).
Then Tyler Colman of Dr. Vino, when renting from Fox Rent A Car at Oakland Airport, was told that hybrids were being cut back at the company “because the transmissions kept dying at 30,000 miles.” Hmm. Seems fishy.
I asked for comment from Fox Rent-a-Car, to see if this was actually a company-wide decision, or if this was just a big talker at the front desk. I still await their response.
Transmissions or not, the deck is stacked against hybrids in rental fleets, given the way rental cars are actually purchased. Sean’s post sums it up well:
Why are there so few hybrid rentals? I posed that question to Neil Abrams, president of the rental car consulting and research firm Abrams Consulting. He explained that rental car companies do not have an advantage with volume pricing buying power. Hybrids are so popular that car dealerships can get bigger margins selling directly to retail customers instead of rental car companies. Meanwhile, automakers are willing to offload lots of standard engine cars and below-market prices to rental car companies— to clear their inventories. So a rental car company can buy (to pick a random example) a Mercury Sable for, say, roughly $12,000. They can rent it for a year. Then they can re-sell it as a used car, and make money off the resale. This is far more profitable to them than buying a hybrid car, which might cost $20,000. They’ll have to charge far higher daily rates to customers to try to recoup the cost. But in an era of under-$2-a-gallon gas, not enough customers may rent the hybrids at the premium prices.
Indeed. And that’s more likely the better explanation for hybrid shortages at California airports. In this climate, it’s frankly surprising that any rental car company is adding hybrids to the fleet, period.
Enterprise’s expansion of the hybrid supply is unlikely an act of altruism. Perhaps they’re making a bet on the future direction of fuel prices. Let’s just hope the transmissions hold up.
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If you’re rented a car or truck from Budget, you may be receiving a check in the mail. But don’t sign it.
There are offers in the mail referencing Budget car rentals, but signing the check will activate your membership in “Everyday Values,” a shopping “club” membership that promises big discounts but costs you hefty membership fees. The program is managed by Trilegiant, a former Cendant subsidiary that specializes in separating people from their money in convenient monthly installments.
But the really sneaky part — and the reason this is relevant to travel — is that your signature on the check gives Trilegiant the right to get the credit card information you used when you rented a vehicle with Budget.
That’s unacceptable. Swiping the card for a rental transaction is intended for use in the rental transaction, and that transaction alone. It’s shameful that Budget has no qualms sharing your card number with a company that uses such fishy customer acquisition tactics.
But this is unfortunately not new. Complaints on the web date back to 2005, and may be even older, based on Trilegiant’s longstanding history of shady offers. Budget and Trilegiant were once under the same corporate umbrella (Cendant). But while they’re no longer corporate siblings, their partnership lives on.
Inquiries to Budget went unanswered.
Full scans of the letter I received after the jump…
While drivers will still need to keep your eyes on the road, Avis and Budget are partnering with AT&T’s CruiseCast to beam television channels into rental cars.
For $8.95 a day, the passengers in the backseat will never need to part with their precious television. Sorry, no Tivo option yet…
Unsurprisingly, the channel lineup is heavily tilted toward kids’ programming. Disney Channel, Disney XD, Discovery Kids, Animal Planet, Nickelodeon, Cartoon Network Mobile, USA, COMEDY CENTRAL, MSNBC, CNN Mobile Live and CNBC. Perhaps ironically, the Travel Channel is being added soon.
Cars will be outfitted with a roof antenna (pictured), and the streaming video will be cached for three minutes, to prevent signal drop when you lose a direct line of sight to the satellite.
Budget and Avis are pitching it to both vacationing families and business travelers. The family angle, I get. The business traveler, not so much. Keep CNN or the Colbert Report running in the background while you drive?
Is this something you’d opt for in a rental car? Hit the comments!
Hat tip Budget Travel

Upgraded: Political mayhem that leads to free travel
The recent political turmoil in Thailand has left travelers wary of visiting, so Air Asia is offering 100,000 free tickets to Thailand from other Asian destinations. Air Asia seems to offer free tickets rather frequently. The drop in Thai tourism isn’t just because of the financial crisis. It’s largely a function of the political struggle between the existing government and the monarchists. (Some decent background on the crisis, which led to airport shutdowns, is here.)
Upgraded: Bugatti rentals
I never knew this: The cars at many ultra-luxury car rental operations (the places that rent out Lamborghinis and Bugattis, not the stuff Hertz has on offer) are loaners from cash-strapped owners. Jalopnik has the primer on renting an uber-luxury car.
Downgraded: Canadian pet mobility
Upgraded: JetBlue pet mobility and frequent flyer miles
Canada’s top airlines — Air Canada and Westjet — aren’t transporting pets during the holiday season. They stopped accepting animals for travel on December 15. The ban runs through January 6 on Westjet, and January 7 on Air Canada. Why? They’re blaming fuller planes and fuller cargo holds. In contrast: JetBlue isn’t just transporting animals, they’re giving their owner bonus miles.
Downgraded: Being a flying bartender
Angling for a lawsuit, anyone? “A husband and wife are suing United Airlines for “negligently” overserving alcohol during a flight from Osaka, Japan, to San Francisco, saying the carrier’s drinks fueled the domestic violence involving the two shortly after their plane landed.” The couple contends they got served wine every twenty minutes. Whom do I have to threaten to sue to get that kind of service on UA?
Upgraded: Car sharing
The car-sharing phenomenon in major cities was launched by small operators. Now that the model has proven itself viable, the big firms are stepping in. Enterprise and Hertz are both entering the space, with Hertz launching in Paris, London, and New York this week. “Connect by Hertz” will be a membership program much like Zipcar, but with far fewer locations (Hertz starts in NYC with 10 sites, vs. Zipcar’s 300). But Parisian entrepreneurs are plotting to be one step ahead: electric short-term mini-rental cars, much like one finds public-use bicycles.
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Upgraded: Dirty hotels
I’ve stayed in filthy hotels. One “hotelier,” and I use the term loosely, asked me and the (then-future) missus upon check-in, “You gonna need it the whole night?” You knew it would a good night’s rest. It built character. So, yes, I prefer my hotels clean, but if I’m going to stay at a roach motel, it might as well be for my long term health, right? Right?

Upgraded: Great reviews of awful hotels
Speaking of lousy hotels… how about this gem in Huntsville, Arkansas? Your room may have security cameras trained on your bed. Fantastic! (Thanks, Kim!)
Downgraded: Honesty, and eventually, safety
American and Delta are pulling out of a voluntary pilot-error reporting program with the FAA. The program was designed to allow pilots to admit to mistakes without fear of punishment, in order to improve how the air traffic control system functions. Guess what: The pilots say they’re being penalized by the airlines anyway, so they’re refusing to report errors. Which harms the system in the long run. Less data means the FAA will have a less accurate sense of the problems — however minor — which plague air travel. Management-labor relations, doing damage once again.
Downgraded: Advantage Rent-a-Car
Upgraded: My mood
Advantage Rent-a-Car, my least favorite car rental company in the United States of America, filed Chapter 11, with plans to close nearly 70% of their locations. Good riddance. My experiences with them were uniformly unpleasant, and downright insulting. I’m sure there were good people who work(ed) for the firm, and for those people, I’m sorry. I’m also sorry that I never actually met any of those people at an Advantage Rent-a-Car counter.
Upgraded: EU and Canada strike open-skies deals
The EU and Canada have liberalized the possibilities for air traffic between one another. “Under the deal, which is expected to come into force in the first half of 2009, airlines based in the 27-nation bloc will be able to operate direct flights to Canada from anywhere in Europe.” More competition for routes across the Atlantic should ensue.
Upgraded: Hartford
Northwest canceled the Hartford-Amsterdam flight, but post-merger Delta resumes it. Service is on a 757. Let’s see if they can make it work.
Upgraded: Algae fuel!
Yes, it’s just in the experimental phase, but Boeing is testing jet fuel derived from algae.
Upgraded: Your Merrill Lynch stock
Elite Island Resorts, with several properties in the Caribbean, are accepting stock as payment for your holiday stays. Better yet, they’re valuing the stock at July 1, 2008 levels. Merrill Lynch stock is down nearly 60% from that level. So, a 60% discount off the room rate! And at these levels, it might even be a good long-term investment for the resort. (via NYT)
Dollar/Thrifty has announced that they are abandoning their rollout of check-in kiosks at car rental locations across America. While kiosks are part and parcel of airlines, hotels, and some car rental agencies, they’re not working out for Dollar/Thrifty. From their press release:
“While we were pleased with some aspects of the pilot program that we implemented in April 2008 at our Houston location, we have concluded that the use of kiosks in the customer service experience reduced our interaction with the customer, detracting from the high level of personal service that our customers have come to expect from us. Additionally, the pilot project did not satisfy our minimum return on invested capital, thus we concluded that continued full-scale development of self-service kiosk was not in our shareholders’ best interest,” said Scott L. Thompson, President and Chief Executive Officer.
Hmm. There are two arguments there. 1) Kiosks hurt the customer experience. 2) Kiosks cost too much.
I am skeptical about #1. Unless the person behind the counter refuses to handle any requests and insists on sending all customers to the kiosk, there’s no reason why kiosks wouldn’t supplement the rental experience. Frequent travelers are comfortable using a kiosk, after all.
The cost issue is plausible. Especially in the current credit environment. Machines aren’t cheap, after all.
But here’s another possible financial reason which they’re not fleshing out: It’s easier for a customer to avoid an upsell when they’re interacting with a kiosk, than when they’re dealing with a person. So the kiosk might cause the company to lose out on revenue.
The person behind the counter can try to scare or convince an easily manipulable customer into spending more of their money. A kiosk is less convincing.
My own experience with car-rental kiosks (albeit not with Dollar or Thrifty) has been pleasant, quick, and efficient. The effort to upsell is minimal, and it’s easy to decline coverages without any hassle. Maybe that’s the problem.
Related:
- In defense of kiosks
- Five ways to get an edge over other air travelers
- Alamo and National speed up rental car checkout

It’s well-known that picking up a rental car at the airport will lead to numerous taxes, surcharges, and fees. The surtaxes can be mindblowing, with local governments soaking out-of-towners to fund expensive capital projects like stadiums with fees extracted from transients who can’t vote in local elections. So how do you avoid the exorbitant fees?
1) Skip the airport
This is the somewhat obvious answer: Take mass transit or a taxi and pick the car up at a downtown location. You’ll avoid the airport concession tax, and you’ll spend a little less time maneuvering in unfamiliar local traffic. Of course, this isn’t always possible, if the airport is poorly connected, or if you have a ton of luggage. Note that dropping off at the airport in the same city you picked up the car is generally not charged a one-way rental fee.
2) The two-rental solution
Let’s say you need to pick up the car at the airport. That doesn’t mean you have to be on that contract the entire time you’re renting. Reserve a car for pickup at the airport and plan for a dropoff the next day downtown. Then start a new rental at the downtown location. You’ll pay airport surcharges for only one day, and pay lower fees for the rest of the rental. The longer your trip, the more you save.
I quickly priced out a sample one-week rental in Dallas at Budget Rent a Car (the results could be replicated, give or take a few bucks, with other brands):
Option 1:
1 week rental, pickup at DFW airport, returning to DFW.
Lowest rate is for an intermediate SUV, total cost with taxes: $347.79.
(FYI: A more fuel-efficient compact car rents for $464.07!)Option 2:
1 day rental, pickup at DFW, dropoff downtown Dallas.
6 day rental, pickup at downtown Dallas, dropoff at DFW.
Lowest combo: 1-day SUV: $53.69 all-in; 6-day compact: $189.19.
Total: $242.88. (Substituting a compact for the SUV in the 1-day rental raises the cost by $8.93.)
Total savings over Option 1: $104.91.
One major car rental company’s employee reminds me that this can be particularly useful in Europe, where one-way dropoff fees are not as prevalent as in the United States, as long as the car is picked up and dropped off in the same country. (The employee didn’t want to be named or have his company identified, for obvious reasons.) And the taxes are significant: 19% for Frankfurt Airport pickups, for example.
3) Half-day rentals, where available
This is not very widespread yet, but Hertz and others are rolling out half-day car rentals in some European locations. Otherwise, similar to #2 above.
4) Pre-pay
Pre-paying a car rental is much like buying an airline ticket from a consolidator. You give up on flexibility (and take on more onerous change fee policies) in return for a discount. It’s not for everyone. This is obviously not something which business travelers would benefit much from, but for leisure rentals, it’s a viable alternative if your dates are fixed. I’ve had good experiences with Auto Europe in, well, Europe, and with Hotwire in the U.S. The total price quoted has typically been 10 to 30% less than the retail rates quoted by the majors themselves. The car itself has always been provided by one of the big name brands.
Got any other tips for avoiding these fees? Hit the comments!
Related:
- Reader mail: What happened to car rental late-return grace periods?
- Reader roundup: More tips for car rental deals
- Upgrade declined: Travelers turning down car rental upgrades
- Reader mail: Watch your prepaid rental car fees
- Chicago to align short-term car rentals and mass transit
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