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	<title>Upgrade: Travel Better &#187; airlines</title>
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	<link>http://www.upgradetravelbetter.com</link>
	<description>Living the first class life -- at coach prices</description>
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		<title>Upgrades and Downgrades: Carry-on liquids, free AA miles, ballpark elites, and airline fee video!</title>
		<link>http://www.upgradetravelbetter.com/2011/02/22/upgrades-and-downgrades-carry-on-liquids-free-aa-miles-ballpark-elites-and-airline-fee-video/</link>
		<comments>http://www.upgradetravelbetter.com/2011/02/22/upgrades-and-downgrades-carry-on-liquids-free-aa-miles-ballpark-elites-and-airline-fee-video/#comments</comments>
		<pubDate>Wed, 23 Feb 2011 01:56:08 +0000</pubDate>
		<dc:creator>Mark Ashley</dc:creator>
				<category><![CDATA[airlines]]></category>
		<category><![CDATA[American Airlines]]></category>
		<category><![CDATA[Delta Air Lines]]></category>
		<category><![CDATA[liquids]]></category>
		<category><![CDATA[AAdvantage]]></category>
		<category><![CDATA[airport security]]></category>
		<category><![CDATA[AMR Corp.]]></category>
		<category><![CDATA[Atlanta]]></category>
		<category><![CDATA[Europe]]></category>
		<category><![CDATA[fees]]></category>
		<category><![CDATA[frequent flyer]]></category>
		<category><![CDATA[SkyMiles]]></category>

		<guid isPermaLink="false">http://www.upgradetravelbetter.com/?p=6440</guid>
		<description><![CDATA[Downgraded: Prospects for carrying on liquids in the European Union While the European Union&#8217;s European Commission is aiming to allow you to carry on liquids again &#8212; as we reported back in October &#8212; airports and airlines are actually fighting the EC and lobbying to keep the nearly five-year liquid restrictions in carry-on luggage: In [...]]]></description>
			<content:encoded><![CDATA[<p><strong>Downgraded: Prospects for carrying on liquids in the European Union</strong><br />
While the European Union&#8217;s European Commission is aiming to allow you to carry on liquids again &#8212; as we <a href="http://www.upgradetravelbetter.com/2010/10/01/is-the-end-of-the-liquids-ban-in-sight/" class="liinternal">reported back in October</a> &#8212; airports and airlines are actually fighting the EC and lobbying to <em>keep</em> the nearly five-year liquid restrictions in carry-on luggage:</p>
<blockquote><p>In recent months, trade groups representing hundreds of airports and dozens of airlines have quietly stepped up the pressure on the European Commission to abandon its plan for a gradual easing of restrictions. From April 29, the change would allow passengers passing through Europe from a third country to carry liquids, aerosols and gels purchased either at an airport duty-free shop or on board a non-European airline. They are calling instead for the ban to remain in place until 2013, when Brussels has vowed to eliminate all cabin restrictions on such goods. </p>
<p>“The existing technology is not fit for the purpose,” said Olivier Jankovec, the director general of the Airports Council International Europe, a lobbying group based in Brussels that represents more than 400 airports. “We risk paralyzing the big hubs.”<br />
[...]<br />
But the intense lobbying has so far failed to sway the commission, which committed two years ago to simplifying the often onerous security screening process. It remains a source of frustration for passengers who are forced to jettison drink containers, toothpaste, skin creams and even jars of marmalade before boarding planes.</p>
<p>Aides to Siim Kallas, the European transportation commissioner, said he remained unconvinced by the industry’s arguments and was satisfied by the performance standards set by European regulators for liquid-explosive detectors. Moreover, they said, the numbers of transfer passengers likely to be affected by this first phase of the plan should be manageable. </p></blockquote>
<p><strong>Upgraded: AA miles on Facebook</strong><br />
It&#8217;s a spin of the wheel, essentially, but you could earn a random number of American AAdvantage miles &#8212; between 100 and 1,000,000 &#8212; if you &#8220;like&#8221; the AAdvantage program on their <a href="http://www.facebook.com/aadvantage" target="_blank" rel="nofollow" class="liexternal">Facebook page</a>.  I think these &#8220;like&#8221; campaigns are kind of lame, but hey, if you&#8217;re a Facebooker, have some free miles.  <a href="http://phx.corporate-ir.net/phoenix.zhtml?c=117098&#038;p=irol-newsArticle&#038;ID=1531362&#038;highlight=" target="_blank" class="liexternal">Full details here.</a></p>
<p><strong>Upgraded: Atlanta Braves parking for Delta SkyMiles Medallion members</strong><br />
I guess this is a thinking-outside-the-box perk for upper-tier Delta elite frequent fliers: <a href="http://news.delta.com/index.php?s=43&#038;item=1290" target="_blank" class="liexternal">Medallion-level members get access to a special parking area</a> within the Green Lot for Atlanta Braves games at Turner Field.  It&#8217;s not free parking &#8212; normal rates apply.  I&#8217;ve never been to a game at Turner Field, but the <a href="http://mlb.mlb.com/atl/ballpark/directions.jsp" target="_blank" class="liexternal">Green Lot looks like it&#8217;s as convenient as it&#8217;s going to get</a>.</p>
<p><strong>Upgraded: Taiwanese analysis of American aviation</strong><br />
For those who appreciate the kitschy animations of global news by the Taiwanese animators at <a href="http://www.nma.tv/" target="_blank" class="liexternal">Next Media Animation</a>, please enjoy this cartoon analysis of American aviation&#8217;s obsession with fees.  Note the not-so-subtle digs at the age of U.S. flight attendants (ouch) and the ragging on US Airways in particular, going so far as to use their logo.  Perhaps unsurprisingly, the video celebrates the triumphant Asian airline industry, singling out Cathay Pacific.  Who knows, maybe Cathay paid for this episode.  Watch it below.</p>
<p><iframe title="YouTube video player" width="560" height="349" src="http://www.youtube.com/embed/ebTQXvx046M" frameborder="0" allowfullscreen></iframe></p>
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		<title>Classed-up air service to Vegas, but can it succeed?</title>
		<link>http://www.upgradetravelbetter.com/2011/02/21/classed-up-air-service-to-vegas-but-can-it-succeed/</link>
		<comments>http://www.upgradetravelbetter.com/2011/02/21/classed-up-air-service-to-vegas-but-can-it-succeed/#comments</comments>
		<pubDate>Tue, 22 Feb 2011 03:15:22 +0000</pubDate>
		<dc:creator>Mark Ashley</dc:creator>
				<category><![CDATA[airlines]]></category>
		<category><![CDATA[Las Vegas]]></category>

		<guid isPermaLink="false">http://www.upgradetravelbetter.com/?p=6434</guid>
		<description><![CDATA[Every few years, an airline comes up with the bright idea to ship high rollers to Vegas on classed-up scheduled service. &#8220;They&#8217;re big spenders! They&#8217;ll want to fly on limited-service commercial airlines, rather than on private jets!&#8221; Every time it&#8217;s offered up, it fails. (MGM Grand Air, anyone?) And yet, like a zombie, this idea [...]]]></description>
			<content:encoded><![CDATA[<p><img src="http://www.upgradetravelbetter.com/wp-content/uploads/2011/02/rock-em-sock-em.jpg" alt="rock em sock em Classed up air service to Vegas, but can it succeed?" title="rock-em-sock-em" width="240" height="180" class="alignleft size-full wp-image-6436" />Every few years, an airline comes up with the bright idea to ship high rollers to Vegas on classed-up scheduled service.  &#8220;They&#8217;re big spenders! They&#8217;ll want to fly on limited-service commercial airlines, rather than on private jets!&#8221; Every time it&#8217;s offered up, it fails.  (<a href="http://www.allbusiness.com/north-america/united-states-california-metro-areas/451546-1.html" target="_blank" class="liexternal">MGM Grand Air</a>, <a href="http://en.wikipedia.org/wiki/Champion_Air" target="_blank" rel="nofollow" class="liwikipedia">anyone</a>?)</p>
<p>And yet, like a zombie, this idea keeps coming back, hungry for the brains (and dollars) of investors.</p>
<p>So, once again, and yet, for the first time, the Las Vegas Sun <a href="http://www.lasvegassun.com/news/2011/feb/21/air-carrier-partner-casinos-nyc-flights/" target="_blank" class="liexternal">reports</a> that a startup, LV Air, is planning to fly four Boeing 767s between New York JFK and Las Vegas.  </p>
<p>Some of this is actually interesting and creative.  For example:</p>
<blockquote><p>• The airline promises “straight to the room” baggage service. When passengers check a suitcase in New York, they won’t have to lug it from the baggage carousel to the hotel. It will be waiting for them in their hotel rooms.</p>
<p>• At flight check-in, passengers will get hotel front desk service, including room keys and have access to a 24-hour concierge line.</p></blockquote>
<p>Not bad.  I assume there&#8217;s no luggage fee, either.</p>
<p>Other features are more creepy than interesting:</p>
<blockquote><p>• Smart-phone recognition software will be programmed so that front desk, limousine staff and club hosts will know immediately when a guest is within 100 feet of the front desk or entrance.</p></blockquote>
<p>And then there&#8217;s the just plain weird:</p>
<blockquote><p>• Onboard safety briefings will given by recorded holographic images of Las Vegas celebrities. Smith said iconic celebrities, living or dead, could present messages with that technology.</p></blockquote>
<p>I think <em>every</em> airline should offer Liberace-themed holographic in-flight announcements.  </p>
<p>And the airline&#8217;s model for filling seats?:</p>
<blockquote><p>Smith plans to contract with casino companies to buy seats on the planes and give them to their best customers. The airline would reciprocate by feeding casinos its database of new customers reached in the New York area.</p></blockquote>
<p>It&#8217;s nice that someone is thinking outside the box, and is looking to improve service.  But will this ever work?  I suspect that between the competition from private aviation and from commercial airlines (and their loyalty programs), this startup is going to get its block knocked off.  Color me skeptical.  Am I missing something? </p>
<p>(<a href="http://www.flickr.com/photos/whiskeytango/1697408176/" target="_blank" class="liexternal">image</a>)</p>
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		<title>The incredibly shrinking carry-on luggage gauge</title>
		<link>http://www.upgradetravelbetter.com/2010/09/09/the-incredibly-shrinking-carry-on-luggage-gauge/</link>
		<comments>http://www.upgradetravelbetter.com/2010/09/09/the-incredibly-shrinking-carry-on-luggage-gauge/#comments</comments>
		<pubDate>Fri, 10 Sep 2010 01:12:00 +0000</pubDate>
		<dc:creator>Mark Ashley</dc:creator>
				<category><![CDATA[airlines]]></category>
		<category><![CDATA[luggage]]></category>
		<category><![CDATA[bmibaby]]></category>

		<guid isPermaLink="false">http://www.upgradetravelbetter.com/?p=5879</guid>
		<description><![CDATA[You&#8217;ve seen the cage-like hand luggage measuring stations in airports, I&#8217;m sure. On occasion, you&#8217;ve probably been asked to test your carry-on in one of these boxes right before entering the jetway. If your bag fits in the box, your carry-on is of approved size. If it&#8217;s too big, you either pay a fee or [...]]]></description>
			<content:encoded><![CDATA[<p><img src="http://www.upgradetravelbetter.com/wp-content/uploads/2010/09/carry-on-bag-measure.jpg" alt="carry on bag measure The incredibly shrinking carry on luggage gauge" title="carry-on-bag-measure" width="200" height="200" class="alignleft size-full wp-image-5892" />You&#8217;ve seen the cage-like hand luggage measuring stations in airports, I&#8217;m sure.  On occasion, you&#8217;ve probably been asked to test your carry-on in one of these boxes right before entering the jetway.</p>
<p>If your bag fits in the box, your carry-on is of approved size.  If it&#8217;s too big, you either pay a fee or check the bag, depending on which airline you&#8217;re flying, and in which country.</p>
<p>Well, British discount airline (and bmi subsidiary) <a href="http://www.dailymail.co.uk/news/article-1310345/Budget-airlines-bag-blunder-hits-passengers-60-levy.html" target="_blank" class="liexternal">bmibaby has apparently been messing with their gauges</a>.  And (gasp!), the discrepancy in measurement is not in the passenger&#8217;s favor.</p>
<blockquote><p>A leading budget airline may have unfairly charged thousands of passengers because its measuring devices for hand luggage were too small.</p>
<p>Customers of bmibaby were routinely asked at departure gates to put their hand luggage in a metal cage to ensure it met size restrictions.</p>
<p>Many failed the test and had to put the bags into the hold at a cost of £60 for a return flight.</p></blockquote>
<p>Just delightful.  The airline imposes the fee, then puts its thumb on the scale to ensure that it&#8217;s collecting some cash, even from those who are working within the rules to avoid the surcharge in the first place.</p>
<p>Even if we don&#8217;t assume malice, the airline has a responsibility to ensure that its scales and gauges are accurate.  </p>
<p>If you&#8217;ve been charged an oversized-carry-on fee by bmibaby in the past, consider contesting the charges or demanding a refund.  £60 isn&#8217;t chump change.</p>
<p>And maybe it&#8217;s time to start packing a tape measure.</p>
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		<title>How are airlines responding to the Mexicana shutdown?</title>
		<link>http://www.upgradetravelbetter.com/2010/08/30/how-are-airlines-responding-to-the-mexicana-shutdown/</link>
		<comments>http://www.upgradetravelbetter.com/2010/08/30/how-are-airlines-responding-to-the-mexicana-shutdown/#comments</comments>
		<pubDate>Tue, 31 Aug 2010 00:47:06 +0000</pubDate>
		<dc:creator>Mark Ashley</dc:creator>
				<category><![CDATA[airlines]]></category>
		<category><![CDATA[bankruptcy]]></category>
		<category><![CDATA[Interjet]]></category>
		<category><![CDATA[Mexicana]]></category>
		<category><![CDATA[Volaris]]></category>

		<guid isPermaLink="false">http://www.upgradetravelbetter.com/?p=5812</guid>
		<description><![CDATA[What a whirlwind for Mexicana, and their passengers: The airline entered bankruptcy, got bought by an alliance of investors and pilots, and shut down completely, all in the space of a month. And while the subsidiaries Mexicana Click (a discount airline) and Mexicana Link (a regional airline affiliate) were spared at first, they&#8217;re down for [...]]]></description>
			<content:encoded><![CDATA[<p><img src="http://www.upgradetravelbetter.com/wp-content/uploads/2010/08/mexicana.jpg" alt="mexicana How are airlines responding to the Mexicana shutdown?" title="mexicana" width="500" height="363" class="alignnone size-full wp-image-5814" /><br />
What a whirlwind for Mexicana, and their passengers: The airline entered bankruptcy, got bought by an alliance of investors and pilots, and shut down completely, all in the space of a month.  And while the subsidiaries Mexicana Click (a discount airline) and Mexicana Link (a regional airline affiliate) were spared at first, they&#8217;re down for the count too.</p>
<p>Mexicana was once the largest airline in the country, so this is a major fall from grace.  But regardless of the grandeur of it all, this affects a lot of people.</p>
<p>So how are their competitors responding?  What are other airlines doing for stranded Mexicana passengers?  Here&#8217;s a rundown for travel within Mexico and North America.  </p>
<p><em><strong>Mexico-based airlines:</strong></em></p>
<p><strong>Aeromexico</strong><br />
Passengers holding a Mexicana ticket issued on August 27 or earlier can fly standby on Aeromexico, if they are at the airport four hours in advance and pay a ticketing fee that varies according to destination.  For example, a one-way flight to/from the US will run you $269-289.  Intra-Mexican routes vary according to scheduled flight time, from 1599 to 2299 MXN.  See their complete &#8220;passenger protection program.&#8221;</p>
<p><strong>Volaris</strong><br />
Mexico&#8217;s main discount airline is offering &#8220;discounted&#8221; replacement fares for affected customers, but their website is mum about details.  </p>
<p><strong>Interjet</strong><br />
Intra-Mexican routes vary according to route, from 1399 to 1899 MXN.  <a href="http://www.interjet.com.mx/proteccionpasajerosmexicana.aspx" target="_blank" class="liexternal">The published rules are vague</a>.</p>
<p><em><strong>U.S. based airlines:</strong></em></p>
<p><strong>American Airlines</strong><br />
Fellow oneWorld alliance member American is <a href="http://phx.corporate-ir.net/phoenix.zhtml?c=117098&#038;p=irol-newsArticle&#038;ID=1464769&#038;highlight=" target="_blank" class="liexternal">offering 20% discounts on replacement fares</a>:</p>
<blockquote><p>American and American Eagle are offering a special 20 percent discount off any published fare for customers holding tickets for confirmed bookings on cancelled Mexicana flights. Under this offer, effective today, American and American Eagle will replace a customer&#8217;s current travel itinerary with a new confirmed ticket to their original destination. Changes to the closest airport served by American or American Eagle are permitted only if American or American Eagle does not fly into the original destination. This offer is only valid for travel on American and American Eagle between the U.S. and Mexico within seven days of the original travel dates. Travel must be completed by Oct. 28, 2010. Tickets must be issued by Sept. 5, 2010.</p></blockquote>
<p><strong>Continental</strong><br />
$100 standby tickets &#8212; this is the best offer out there right now &#8212; <a href="http://www.continental.com/web/en-US/content/news/travelnotices.aspx?v_ctrk=HHLN$0-772-1451-1-817" target="_blank" class="liexternal">but only through September 4</a>:</p>
<blockquote><p>Continental is offering Mexicana Airlines customers affected by the service suspension the ability to purchase a non-refundable standby ticket for $100 each way (plus applicable taxes) as long as their tickets were purchased on or before August 28, 2010 with travel scheduled through September 4, 2010. To purchase a standby ticket, present your Mexicana Airlines ticket to a Continental Airlines Ticket Counter representative at your departure airport.</p></blockquote>
<p><strong>Delta</strong><br />
Delta seems to be <a href="http://www.delta.com/traveling_checkin/flight_status_updates/index.jsp" target="_blank" class="liexternal">offering very little</a> in the way of options:</p>
<blockquote><p>Delta has terminated its ticketing and baggage agreement with Mexicana Airlines due to suspension of their operations. All reservations made and ticketed prior to August 28, 2010 will be honored as issued. Refunds are permitted if booked on Mexicana operated flight but ticketed under a Delta flight number. Please contact Reservations at 1-800-221-1212 for any questions.</p></blockquote>
<p><strong>United</strong><br />
&#8230; crickets chirping &#8230;  I guess they&#8217;re letting future merger partner Continental carry the weight.</p>
<p><strong>US Airways</strong><br />
<a href="http://www.usairways.com/en-US/aboutus/pressroom/mexicana.html" target="_blank" class="liexternal">US Airways isn&#8217;t giving much</a>, but will accept <em>electronic</em> tickets issued by Mexicana if they included a US Airways flight. But paper tickets?   &#8220;Customers without electronic tickets can purchase a new ticket on US Airways at the lowest available fare.&#8221;  This is a first for me: that an electronic ticket is more easily transferable than an e-ticket.  (Weird!)  Other US Airways possibilities: &#8220;If a customer was originally ticketed on US Airways for travel on Mexicana Airlines and Mexicana Click, US Airways will offer a refund on any unused portion of the ticket or assist in obtaining a reservation on a US Airways flight to the final destination.&#8221;  This is not much help.</p>
<p><strong>Bottom line</strong>:<br />
It looks like Continental is the way to go if flying from/to the US.  If you&#8217;re within Mexico, Aeromexico has the network and breadth, but Interjet has the best replacement fares</p>
<p>(<a href="http://www.flickr.com/photos/husseinabdallah/2656969964/" target="_blank" class="liexternal">image</a>)</p>
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		<title>Virgin Atlantic, Virgin America, V Australia and Virgin Blue (finally) join forces</title>
		<link>http://www.upgradetravelbetter.com/2010/08/12/virgin-atlantic-virgin-america-v-australia-and-virgin-blue-finally-join-forces/</link>
		<comments>http://www.upgradetravelbetter.com/2010/08/12/virgin-atlantic-virgin-america-v-australia-and-virgin-blue-finally-join-forces/#comments</comments>
		<pubDate>Fri, 13 Aug 2010 02:43:45 +0000</pubDate>
		<dc:creator>Mark Ashley</dc:creator>
				<category><![CDATA[airlines]]></category>
		<category><![CDATA[Virgin America]]></category>
		<category><![CDATA[Virgin Atlantic]]></category>
		<category><![CDATA[alliances]]></category>
		<category><![CDATA[V Australia]]></category>
		<category><![CDATA[Virgin Blue]]></category>

		<guid isPermaLink="false">http://www.upgradetravelbetter.com/?p=5670</guid>
		<description><![CDATA[Four &#8220;Virgin&#8221; airlines, based in the UK, US, and Australia, are joining forces to create what may be the start of a fourth global airline alliance. Virgin Atlantic, Virgin America, and the already-partnered Virgin Blue &#038; V Australia are joining forces to create what amounts to the groundwork for a new airline alliance. It&#8217;s still [...]]]></description>
			<content:encoded><![CDATA[<p><img alt="virgin tail small Virgin Atlantic, Virgin America, V Australia and Virgin Blue (finally) join forces" src="http://www.upgradetravelbetter.com/wp-content/uploads/2007/03/virgin-tail-small.jpg" title="virgin-tail" class="alignleft" width="180" height="138" />Four &#8220;Virgin&#8221; airlines, based in the UK, US, and Australia, are <a href="http://www.prnewswire.com/news-releases/virgin-airlines-give-flyers-a-more-rewarding-virgin-travel-experience-around-the-world-100370099.html" target="_blank" class="liexternal">joining forces to create what may be the start of a fourth global airline alliance</a>.  Virgin Atlantic, Virgin America, and the already-partnered Virgin Blue &#038; V Australia are joining forces to create what amounts to the groundwork for a new airline alliance.  </p>
<p>It&#8217;s still very early, but if things go as planned, this could lead to a real competitor to Star Alliance, oneworld, or SkyTeam.  (For better or worse&#8230; Alliance provide earning/redemption options and some timetable efficiencies, but they typically also include anti-consumer price collusion, through anti-trust exemptions.  And Virgin&#8217;s Richard Branson has been vocally anti-alliance, until now&#8230;)</p>
<p>While a global-Virgin alliance makes perfect intuitive sense, it&#8217;s actually surprising, considering the contentious corporate history of the Virgin franchise in the US.</p>
<p>When Virgin America launched, its very existence was <a href="http://www.upgradetravelbetter.com/2006/12/28/us-government-says-virgin-america-is-un-american/" class="liinternal">challenged by competitors and the US Dept. of Transportation</a>, which initially ruled that the company didn&#8217;t meet the threshold of minimum US-ownership for an airline.  After some <a href="http://www.upgradetravelbetter.com/2007/01/18/update-virgin-america-revises-its-ownership-structure-potentially-making-it-legal/" class="liinternal">tinkerings with the corporate structure</a>, and <a href="http://www.upgradetravelbetter.com/2007/03/21/virgin-america-to-be-allowed-to-fly-if-ceo-is-fired/" class="liinternal">replacing the CEO</a>, the airline was allowed to fly.</p>
<p>So you&#8217;ll soon have reciprocal earning and burning privileges on each of these airlines, and through their respective partnerships as defined by each program.  (Virgin Atlantic has the most extensive range of partnerships at this stage of the game.)</p>
<p>Details still need to be fleshed out a little, but here&#8217;s what their release states:</p>
<blockquote><p>As of today, guests flying on Virgin Atlantic, Virgin America, and V Australia/Virgin Blue are all eligible to earn miles or points for their flights that can later be redeemed under any of the carrier&#8217;s frequent flyer programs.  The reciprocal agreements enable Virgin Atlantic&#8217;s Flying Club members to earn Flying Club miles/status points; Virgin America&#8217;s Elevate members to earn Elevate points; and V Australia/Virgin Blue Velocity members to earn Velocity points &#8212; wherever they are flying on a Virgin-branded carrier around the world.</p>
<p>Also as of today, Virgin Atlantic Flying Club members and V Australia/Virgin Blue Velocity members can redeem their miles on either of the airlines.  V Australia/Virgin Blue Velocity members and Virgin America Elevate members will be eligible to spend their miles or points to fly on either airline as of the fourth quarter of 2010.  Virgin Atlantic Flying Club members and Virgin America Elevate members will be eligible to spend their miles or points on either airline as of the second quarter of 2011.</p></blockquote>
<p>How good this alliance ends up being for consumers remains to be seen.  For now, it&#8217;s not a huge win.  Virgin Atlantic&#8217;s Flying Club isn&#8217;t the greatest program &#8212; you don&#8217;t earn full mileage on low-fare tickets, and as Wandering Aramean <a href="http://boardingarea.com/blogs/thewanderingaramean/2010/08/a-couple-of-virgins-join-forces/" target="_blank" class="liexternal">reminds us</a>, they charge hefty fuel surcharges on mileage tickets.  </p>
<p>But keep your eyes on this.  It could get big.</p>
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		<title>Why airline wine awards are a load of BS, yet still matter</title>
		<link>http://www.upgradetravelbetter.com/2010/08/04/why-airline-wine-awards-are-a-load-of-bs-yet-still-matter/</link>
		<comments>http://www.upgradetravelbetter.com/2010/08/04/why-airline-wine-awards-are-a-load-of-bs-yet-still-matter/#comments</comments>
		<pubDate>Thu, 05 Aug 2010 03:01:20 +0000</pubDate>
		<dc:creator>Mark Ashley</dc:creator>
				<category><![CDATA[airlines]]></category>
		<category><![CDATA[wine]]></category>

		<guid isPermaLink="false">http://www.upgradetravelbetter.com/?p=5617</guid>
		<description><![CDATA[Every so often, there&#8217;s an award given for an airline&#8217;s wine portfolio. It&#8217;s that time again, this time for Global Traveler&#8217;s competition. I generally dismiss these awards&#8230; and yet I pay attention. Hear me out. For starters, let&#8217;s look at the rules: To participate in the Global Traveler competition, airlines throughout the world that have [...]]]></description>
			<content:encoded><![CDATA[<p><img src="http://www.upgradetravelbetter.com/wp-content/uploads/2010/08/wine-glasses.jpg" alt="wine glasses Why airline wine awards are a load of BS, yet still matter" title="wine-glasses" width="500" height="333" class="aligncenter size-full wp-image-5620" /><br />
Every so often, there&#8217;s an award given for an airline&#8217;s wine portfolio.  It&#8217;s that time again, this time for Global Traveler&#8217;s competition.  I generally dismiss these awards&#8230; and yet I pay attention.  Hear me out.</p>
<p>For starters, let&#8217;s look at the rules:</p>
<blockquote><p>To participate in the Global Traveler competition, airlines throughout the world that have long-haul international business-class service were invited to submit two white wines, two red wines and one Champagne or other sparkling wine currently on their international business-class wine lists, as well as the wine lists themselves. The same rules apply to the North American category for airlines that have first-class or, if not, business-class service.</p>
<p>The wines were coded by number and divided into flights, or categories, according to their type — for example, all German Riesling were served together, as were all California Cabernet Sauvignon — and poured in coded glasses. Judges knew only the type of wine, its place of origin and, when appropriate, the vintage. If judges felt a wine was flawed, a reserve bottle was served. The tasting was monitored by GT’s staff and professional assistants.</p></blockquote>
<p>So, here&#8217;s why I think the awards are a load of hooey:</p>
<ul>
<li><strong>Unrepresentative wines: Good luck drinking these on board</strong><br />
As indicated, airlines could submit only two reds, two whites, and one sparkler.  But those wines just had to fly at some point in recent memory.  They didn&#8217;t necessarily need to be in the regular rotation.  I understand putting your best foot forward, but if you throw a couple big hitters into the pool, it&#8217;s an easy way to game the competition.<br />
Bottom line: Are these wines truly a representative sample?</li>
<li><strong>Unrepresentative conditions: Wines at 36,000 feet taste different at 100 feet</strong><br />
The palate is practically numb at higher altitudes.  (It&#8217;s among the reasons why airline food tastes so bland.)  For wine tasting, that means you lose a lot of the nuance in a wine when you&#8217;re above the clouds.  And what tastes good &#8212; and matches your meal &#8212; at one altitude will likely taste very different when you&#8217;re back on the ground.  The tasting conditions of the competition aren&#8217;t the same as the consumer&#8217;s.</li>
<li><strong>Unrepresentative airlines: Not every airline is in the mix</strong><br />
While this latest competition included a selection of international carriers, some major players aren&#8217;t even in the competition.  Singapore Airlines, anyone?  Virgin Atlantic?  Air New Zealand? Qantas? It&#8217;s as if you held the Olympics and only invited 20 athletes.  Why <em>weren&#8217;t</em> more airlines included?  Were there fees to enter?  Regardless, a wider sample would be more illustrative.  </li>
<li><strong>Nitpicking: Tasting methodology</strong><br />
Why is the year of a given wine necessarily revealed to judges in a blind tasting?  Nitpicky, I know, but why introduce vintage bias into the sample? (Ok, I&#8217;ll stop&#8230;)</li>
</ul>
<p>So on the one hand, these announcements and awards are not really helpful to the traveler.  (Especially not the coach traveler, who will be lucky to get a mini-bottle of Chilean plonk.)  But yet&#8230; I read these things.  And I think that it matters when an airline wins or performs well in these awards.  </p>
<p>It&#8217;s not a fair competition, no, but if an airline regularly and consistently appears in these rankings, then it indicates something about their philosophy.  Qatar Airways, for example, has been at or near the top more than once.  That signals that, at a minimum, they are paying attention to their image among prospective wine-drinking customers.  Wine has been central to several airlines&#8217; marketing plans over the years.  (See for example <a href="http://www.drvino.com/2008/11/25/many-a-slip-twixt-the-plastic-cup-and-the-lip/" target="_blank" class="liexternal">this mocking takedown of Lufthansa&#8217;s wine-centric marketing</a> on DrVino.com.)  </p>
<p>The competition may be flawed, but winning it regularly signals a commitment to <em>wanting</em> to be viewed as a wine-lover&#8217;s airline.  Which signals a commitment to a quality experience, even if you don&#8217;t drink wine.</p>
<p>Will anyone choose an airline solely for the wine list, or for winning this sort of competition?  Highly unlikely.  But wine is part of the quality profile of an airline.  </p>
<p>Wanting to excel in that area is something I can support, especially in this race-to-the-bottom age of travel.  I just wish the competition were more representative of reality.</p>
<p>(<a href="http://www.flickr.com/photos/eflon/3680040605/" target="_blank" class="liexternal">image</a>)</p>
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		<title>Upgrades and Downgrades: Electric rental cars, acts of God, proto-bankrupt Mexicana and more</title>
		<link>http://www.upgradetravelbetter.com/2010/08/02/upgrades-and-downgrades-electric-rental-cars-acts-of-god-proto-bankrupt-mexicana-and-more/</link>
		<comments>http://www.upgradetravelbetter.com/2010/08/02/upgrades-and-downgrades-electric-rental-cars-acts-of-god-proto-bankrupt-mexicana-and-more/#comments</comments>
		<pubDate>Tue, 03 Aug 2010 03:04:51 +0000</pubDate>
		<dc:creator>Mark Ashley</dc:creator>
				<category><![CDATA[airlines]]></category>
		<category><![CDATA[fare search]]></category>
		<category><![CDATA[hotels]]></category>
		<category><![CDATA[Southwest Airlines]]></category>
		<category><![CDATA[Star Alliance]]></category>
		<category><![CDATA[bankruptcy]]></category>
		<category><![CDATA[Mexicana]]></category>
		<category><![CDATA[Nissan]]></category>
		<category><![CDATA[Nissan Leaf]]></category>
		<category><![CDATA[Shanghai Airlines]]></category>
		<category><![CDATA[Wegolo]]></category>

		<guid isPermaLink="false">http://www.upgradetravelbetter.com/?p=5577</guid>
		<description><![CDATA[Upgraded: Enterprise Rent-a-Car turns a new leaf Enterprise Rent-a-Car has committed to purchasing 500 Nissan Leaf electric vehicles &#8212; not hybrids, electrics &#8212; for implementation in Phoenix, Tucson, Knoxville, Nashville, San Diego, Los Angeles, Portland, and Seattle. The cars can run for about 100 miles on a single charge. No word yet on rates, but [...]]]></description>
			<content:encoded><![CDATA[<p><img src="http://www.upgradetravelbetter.com/wp-content/uploads/2010/08/nissan-leaf.jpg" alt="nissan leaf Upgrades and Downgrades: Electric rental cars, acts of God, proto bankrupt Mexicana and more" title="nissan-leaf" width="468" height="311" class="aligncenter size-full wp-image-5593" /><br />
<strong>Upgraded: Enterprise Rent-a-Car turns a new leaf</strong><br />
Enterprise Rent-a-Car has committed to purchasing 500 Nissan Leaf electric vehicles &#8212; not hybrids, <em>electrics</em> &#8212; for implementation in Phoenix, Tucson, Knoxville, Nashville, San Diego, Los Angeles, Portland, and Seattle. The cars can run for about 100 miles on a single charge.  No word yet on rates, but you&#8217;ll start to see the cars at rental locations beginning in January 2011.  The challenge, of course, is recharging it, unless you happen to have &#8220;a standard SAE J1772-2009 connector for level 1 and 2 recharging (110/220 V AC)&#8221; or &#8220;a TEPCO connector for high-voltage &#8216;level 3&#8242; quick charging (480 V DC 125 amps) using the CHAdeMO protocol&#8221; handy&#8230;</p>
<p><strong>Downgraded: Southwest Airlines</strong><br />
Southwest keeps acting more and more like a &#8220;regular&#8221; airline.  The company has <a href="http://azstarnet.com/news/local/article_5bc41260-e1ee-57fb-8f68-fe716e9f5bad.html" target="_blank" class="liexternal">changed its contract of carriage</a> to brazenly and bizarrely refer to a mechanical delay as an act of God.  <em>Deus ex machina?</em>  I don&#8217;t think so.  Lame, and begging for a legal challenge&#8230;</p>
<p><strong>Strong: Downgraded: Wegolo</strong><br />
The Netherlands-based discount-airline fare aggregator <a href="http://www.upgradetravelbetter.com/go/wegolo/" target="_blank" class="liinternal">Wegolo</a> lost a court case to Ryanair, thereby <a href="http://www.travelweekly.com/europe/article3_ektid218164.aspx" target="_blank" rel="nofollow" class="liexternal">preventing it from scraping Ryanair&#8217;s website</a> to include their fares in search results.  Ryanair&#8217;s beef?  Wegolo charged a surtax on the Ryanair fare for booking via the search site.<img src="http://www.ftjcfx.com/image-1963587-10532443" width="1" height="1" border="0" title=" " alt=" Upgrades and Downgrades: Electric rental cars, acts of God, proto bankrupt Mexicana and more" /></p>
<p><strong>Downgraded: Star Alliance</strong><br />
After several years of expansion (with the addition of Continental being the biggest deal, from a USA-centric perspective), Star Alliance is <a href="http://www.travelweekly.com/article3_ektid218166.aspx" target="_blank" rel="nofollow" class="liexternal">losing a member</a>: Shanghai Airlines, which is merging with China Eastern Airlines, is leaving Star Alliance for SkyTeam in October.  Within Star Alliance, <a href="http://www.upgradetravelbetter.com/go/air-china/" target="_blank" class="liinternal">Air China</a> remains the lone Chinese member airline.  Will another Chinese airline join the fray?  Maybe the <a href="http://www.upgradetravelbetter.com/2006/08/27/sichuan-airlines-flight-attendants-will-kick-your-ass-and-sing-you-a-song/" class="liinternal">butt-kicking staff at Sichuan Airlines</a> will convince management to get interested in joining the party?&#8230;</p>
<p><strong>Upgraded: Hotel ratings</strong><br />
Every year, the J.D. Power survey results come out with some fanfare, rating customer satisfaction with major hotel chains.  The top line news is usually the winner in each category.  I like to go deeper, and if you&#8217;re interested, the full results are <a href="http://businesscenter.jdpower.com/JDPAContent/CorpComm/News/content/Releases/pdf/2010137-nahg.pdf" class="liexternal">here</a>.  Somewhat of surprise for me: The more casual <a href="http://www.upgradetravelbetter.com/go/aloft/" target="_blank" class="liinternal">Aloft</a> brand beat (but effectively tied) the more established <a href="http://www.upgradetravelbetter.com/go/westin/" target="_blank" class="liinternal">Westin</a> brand within the Starwood franchise.</p>
<p><strong>Downgraded: Mexicana<br />
Upgraded: Repo Men</strong><br />
It&#8217;s not looking good for <a href="http://www.upgradetravelbetter.com/go/mexicana/" target="_blank" class="liinternal">Mexicana Airlines</a> right now.  The company has had three aircraft seized by creditors, they are <a href="http://www.nasdaq.com/aspx/stock-market-news-story.aspx?storyid=201008021940dowjonesdjonline000340&#038;title=mexicos-struggling-mexicana-airline-halts-some-us-flights" target="_blank" class="liexternal">canceling flights</a>, and they are publicly admitting that they are &#8220;probably&#8221; looking to enter bankruptcy.  Points for honesty!  If you&#8217;ve got tickets already, it&#8217;s probably too late to buy travel insurance.  If you haven&#8217;t bought tickets, it&#8217;s probably a bad idea to click &#8220;purchase&#8221; until you know for sure what&#8217;s happening.<br />
<strong>UPDATED August 3, 2010:</strong> Mexicana has indeed <a href="http://www.marketwire.com/press-release/Compania-Mexicana-de-Aviacion-Files-Insolvency-Proceedings-Mexico-Banckruptcy-NASDAQ--1299572.htm" target="_blank" class="liexternal">filed for bankruptcy</a>.  The airline is cutting back flights, but is still operating.<br />
<strong>UPDATED August 5, 2010:</strong> Mexicana has now stopped selling further tickets, but is still technically operating.  Not exactly a confidence booster to shut down your sales operations, though.  Mexicana Click and Mexicana Link, the lower-cost domestic airline subsidiaries, are still operating and selling tickets.</p>
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		<title>Upgrades and Downgrades: credit cards, TSA, unaccompanied minors redux, and more</title>
		<link>http://www.upgradetravelbetter.com/2010/07/19/upgrades-and-downgrades-credit-cards-tsa-unaccompanied-minors-redux-and-more/</link>
		<comments>http://www.upgradetravelbetter.com/2010/07/19/upgrades-and-downgrades-credit-cards-tsa-unaccompanied-minors-redux-and-more/#comments</comments>
		<pubDate>Tue, 20 Jul 2010 01:52:38 +0000</pubDate>
		<dc:creator>Mark Ashley</dc:creator>
				<category><![CDATA[airlines]]></category>
		<category><![CDATA[airports]]></category>
		<category><![CDATA[British Airways]]></category>
		<category><![CDATA[chip-and-PIN]]></category>
		<category><![CDATA[TSA]]></category>
		<category><![CDATA[London]]></category>

		<guid isPermaLink="false">http://www.upgradetravelbetter.com/?p=5445</guid>
		<description><![CDATA[Upgraded: This blogger Back on the beat after a restorative vacation. Tanned, rested, ready. Bring it. Anyway, back to business: Upgraded: Odds of chip-and-PIN in the US A month ago, I blogged about the United Nations Federal Credit Union bringing chip-and-PIN credit cards to its American customers. That isn&#8217;t a huge customer base to be [...]]]></description>
			<content:encoded><![CDATA[<p><strong>Upgraded: This blogger</strong><br />
Back on the beat after a restorative vacation.  Tanned, rested, ready.  Bring it.  Anyway, back to business:</p>
<p><strong>Upgraded: Odds of chip-and-PIN in the US</strong><br />
A month ago, I blogged about the <a href="http://www.upgradetravelbetter.com/2010/06/15/chip-and-pin-credit-cards-finally-land-on-american-shores/" class="liinternal">United Nations Federal Credit Union bringing chip-and-PIN credit cards to its American customers</a>.  That isn&#8217;t a huge customer base to be pushing a new technology.  But what if a bigger player made a push for the increasingly-globalized payment technology?  What if that player were <a href="http://www.networkworld.com/news/2010/052010-walmart-payment-cards.html" target="_blank" rel="nofollow" class="liexternal">Wal-Mart</a>?&#8230;  </p>
<p><strong>Upgraded: Demand for parked airliners</strong><br />
When air travel slowed with the recession, the airlines parked a number of their planes in the desert.  According to Rockwell Collins, the recent increase in demand will lead to <a href="http://www.businessweek.com/news/2010-07-16/airlines-to-start-using-grounded-jets-rockwell-says.html" target="_blank" rel="nofollow" class="liexternal">airlines recalling those planes</a> and putting them back into service.  This may be wishful thinking by Rockwell, which services planes and spruces them back up for action, but if true, it could mean some respite from jam-packed flights, with planes flying at record loads.</p>
<p><strong>Upgraded: Opportunities for speaking your mind to the TSA director</strong><br />
John Pistole, the recently-appointed TSA director, <a href="http://blog.tsa.gov/2010/07/talk-to-tsa-i-want-to-hear-from-you.html" target="_blank" class="liexternal">wants to hear from you</a>.  The TSA has a new <a href="http://www.tsa.gov/talktotsa" target="_blank" class="liexternal">comment/complaint form</a>, and you&#8217;re invited to use it.  </p>
<p><strong>Upgraded: The male of the species</strong><br />
British Airways has been <a href="http://news.bbc.co.uk/2/hi/uk_news/10401416.stm" target="_blank" rel="nofollow" class="liexternal">forced to pay restitution</a> to a male passenger who was forced to change seats by flight attendants because he was seated next to an unaccompanied minor.  BA admitted to sex discrimination against the man and paid £2,161 in costs and £750 in damages.  I understand that airlines are worried about children being molested by strangers, but please: not all male travelers are child molesters.  By the same token, neither are all female travelers drug-addled nymphomaniacs seeking mile-high-club entry with 14-year old male travelers&#8230; <a href="http://www.suntimes.com/news/24-7/2490950,southwest-airlines-sued-woman-sex-drugs-boy-071210.article" class="broken_link" rel="nofollow" target="_blank">like this woman</a>.  <em>(Thanks for that latter link to <a href="http://www.thehotiron.com/" target="_blank" class="liexternal">Mike Maddaloni</a>!)</em>  Kinda puts the whole <a href="http://www.upgradetravelbetter.com/2010/07/12/how-much-is-fair-for-airlines-to-charge-extra-for-unaccompanied-minors/" class="liinternal">discussion of unaccompanied minor fees</a> in some perspective&#8230;</p>
<p><strong>Upgraded: First-mover disadvantage</strong><br />
The new Conservative-led British government <a href="http://www.nytimes.com/2010/07/02/science/earth/02runway.html" target="_blank" rel="nofollow" class="liexternal">has halted plans</a> to expand Heathrow Airport, and has preemptively banned additional runway construction at Gatwick and Stansted.  While I appreciate the sentiment and intent of a move by the new British government to discourage &#8220;binge flying&#8221; on environmental grounds, I fear that the net carbon footprint of the aviation industry won&#8217;t change much: Since many flights are <em>through</em> the UK, and not <em>to</em> the UK, the traffic will simply shift to Amsterdam, Paris, and Frankfurt.</p>
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		<title>How much is fair for airlines to charge extra for unaccompanied minors?</title>
		<link>http://www.upgradetravelbetter.com/2010/07/12/how-much-is-fair-for-airlines-to-charge-extra-for-unaccompanied-minors/</link>
		<comments>http://www.upgradetravelbetter.com/2010/07/12/how-much-is-fair-for-airlines-to-charge-extra-for-unaccompanied-minors/#comments</comments>
		<pubDate>Mon, 12 Jul 2010 18:56:58 +0000</pubDate>
		<dc:creator>Mark Ashley</dc:creator>
				<category><![CDATA[airlines]]></category>
		<category><![CDATA[travel]]></category>
		<category><![CDATA[unaccompanied minors]]></category>

		<guid isPermaLink="false">http://www.upgradetravelbetter.com/?p=5395</guid>
		<description><![CDATA[A friend recently asked me about unaccompanied minors traveling internationally, when his young cousin was planning to travel from the US to Germany solo. Since it&#8217;s been 25 years since I&#8217;ve partaken of an airline&#8217;s unaccompanied minors policy, as a junior traveler myself, this was something I really didn&#8217;t know much about. Policies vary by [...]]]></description>
			<content:encoded><![CDATA[<p>A friend recently asked me about unaccompanied minors traveling internationally, when his young cousin was planning to travel from the US to Germany solo.  Since it&#8217;s been 25 years since I&#8217;ve partaken of an airline&#8217;s unaccompanied minors policy, as a junior traveler myself, this was something I really didn&#8217;t know much about.</p>
<p>Policies vary by carrier, of course, and in this instance it was <a href="http://www.delta.com/planning_reservations/special_travel_needs/services_for_children/children_traveling_alone/index.jsp" target="_blank" class="liexternal">Delta&#8217;s policy</a> that applied.</p>
<p>Delta charges a $100 (or 100 euro) fee when a minor is traveling alone.  For that fee, a flight attendant will hold onto the boarding passes, passport, etc., and the airline agrees to release the minor only to a specified person at the destination. </p>
<p>Fees vary by airline, of course.  So does service.  Just as an example, <a href="http://www.lufthansa.com/us/en/Unaccompanied-minors" target="_blank" class="liexternal">Lufthansa promises</a> a great deal more attention to the unaccompanied minor:</p>
<blockquote><p>On board your child is welcomed and looked after by a stewardess during the flight. On the plane the child has a special seat located close to the flight attendants so that they can be on hand immediately. Games, crayons and colouring books and their own entertainment programme ensures &#8211; irrespective of the length of the flight and the route &#8211; that your child feels comfortable throughout.</p></blockquote>
<p>Lufthansa&#8217;s rate varies according to distance flown. For a trans-Atlantic flight, for example, it&#8217;ll cost $150 or 100 euros.  (Note the variation in exchange rates between Lufthansa and Delta&#8230;)</p>
<p>These were fees I wasn&#8217;t aware of.  When I mentioned this to another friend, he expressed outrage at the cost.  &#8220;They don&#8217;t actually take on real liability, so what are you paying for?  Someone to hold the kid&#8217;s passport?  What a ripoff!&#8221;  Years ago, this service &#8212; like so many others &#8212; was free.</p>
<p>I think Lufthansa has the right idea by charging a fee that varies, depending on the distance flown.  But it&#8217;s still pretty hefty.</p>
<p>So the question goes to you: Is it fair to charge a fee for unaccompanied minors?  If so, how much?  Parents, what do you think?  Hit the comments&#8230;</p>
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		<title>Upgrades and Downgrades: The Comeback!</title>
		<link>http://www.upgradetravelbetter.com/2010/06/07/upgrades-and-downgrades-the-comeback/</link>
		<comments>http://www.upgradetravelbetter.com/2010/06/07/upgrades-and-downgrades-the-comeback/#comments</comments>
		<pubDate>Tue, 08 Jun 2010 01:59:30 +0000</pubDate>
		<dc:creator>Mark Ashley</dc:creator>
				<category><![CDATA[airfare]]></category>
		<category><![CDATA[airlines]]></category>
		<category><![CDATA[announcements]]></category>
		<category><![CDATA[fare sale]]></category>
		<category><![CDATA[travel]]></category>
		<category><![CDATA[booze]]></category>
		<category><![CDATA[Easyjet]]></category>
		<category><![CDATA[Europe]]></category>
		<category><![CDATA[Iceland]]></category>
		<category><![CDATA[Iceland Express]]></category>

		<guid isPermaLink="false">http://www.upgradetravelbetter.com/?p=5310</guid>
		<description><![CDATA[Downgraded: Inflight booze limits How much is too much booze to drink on a flight? How about 17 mini bottles of wine between London and Doha? (Thanks, Dr. Vino!) Upgraded: Deals to Europe Jared Blank may have posted this on May 27, but if you&#8217;ve procrastinated your summer travel plans, you can still (!) book [...]]]></description>
			<content:encoded><![CDATA[<p><strong>Downgraded: Inflight booze limits</strong><br />
How much is too much booze to drink on a flight?  How about <a href="http://www.mirror.co.uk/news/top-stories/2010/06/06/he-drank-17-mini-bottles-of-wine-and-was-thrown-off-a-plane-115875-22313350/" target="_blank" class="liexternal">17 mini bottles of wine</a> between London and Doha?  <em>(Thanks, <a href="http://www.drvino.com/" target="_blank" class="liexternal">Dr. Vino</a>!)</em></p>
<p><strong>Upgraded: Deals to Europe</strong><br />
Jared Blank may have <a href="http://www.onlinetravelreview.com/2010/05/27/crazy-summer-deal-to-europe-399-round-trip-tax-included/" target="_blank" rel="nofollow" class="liexternal">posted this</a> on May 27, but if you&#8217;ve procrastinated your summer travel plans, you can still (!) book roundtrip flights from Newark to several European cities for only $399 including all taxes, for travel through June 30, 2010.  I found seats to Oslo, Berlin, and London, with relative ease.  The catch, if you want to call it that: You have to fly via Iceland, with Iceland Express.  Be sure to check that <a href="http://www.upgradetravelbetter.com/2010/05/19/travel-tools-for-the-weather-obsessed-volcano-ash-forecasts/" class="liinternal">volcano ash forecast</a>&#8230;</p>
<p><strong>Downgraded: EasyJet&#8217;s name</strong><br />
Stelios Haji-Ioannou, the founder of British discount airline EasyJet, has parted ways with the company he built, and is now preparing to sue to have them remove the &#8220;easy&#8221; prefix in their name.  Sir Stelios <a href="http://www.travelmole.com/stories/1142655.php" target="_blank" class="liexternal">wants</a> to set up an online travel agency with the same name, which sounds like it&#8217;s going to be a delightful time for everyone involved.  Haven&#8217;t the trademark battles over classic rock band names like Pink Floyd, Yes, and Black Sabbath taught us anything?</p>
<p><strong>Upgraded: Me</strong><br />
Yes, this blog has been out of commission for two weeks, and I apologize for the unannounced absence.  After some time fine-tuning the work-work balance, traveling to conferences, and grappling with an unpleasant illness, we&#8217;re back on the beat, baby! Thanks to those who wrote expressing concern.  </p>
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