pool lounge chairs German tourists now able to pre reserve poolside chairs. What else should be reservable?
It’s come to this: German package tourists booking through Thomas Cook can upgrade their vacations and add a reservation for a poolside lounge chair. “Beach towel wars,” whereby competitive tourists get up early to “claim” a chair with their beach towel, may be a thing of the past if this takes off.

Nine hotels have joined the scheme to stop “beach towel wars”, which see many Germans accused of hogging loungers.

Reserving a lounger and beach umbrella in advance will cost about three euros (£2.60) a day, on top of the holiday package.

Thomas Cook is offering the option at nine hotels in Turkey, Egypt and the Canary Islands.

For a weekly rate of 49 euros per room a family can reserve one lounger for each person, along with a beach umbrella and their own dining table at six Egyptian hotels.

The fact that people are currently getting up early to run downstairs, plop down a towel, only to sit in the same spot for hours and hours, broiling away in the sun, strikes me as sad.

But, from the perspective of the hotels and the booking agency, it’s a great way to boost revenue and improve those customers’ experience… if they book in advance. Otherwise, tourists might show up at a resort and find the pool completely reserved. And they’ll be dissatisfied, to say the least.

But if you’re a hotelier, how far do you take this? What else could be pre-reserve-able, to calm the nerves of guests who, for whatever reason, want nothing left to chance? The hour when housekeeping knocks? Buckets of ice from the machine? Treadmills in the gym?

So: What say you? Is permitting the reservation of a pool chair a good idea, or absurd overplanning? Hit the comments!

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14 Responses to “German tourists now able to pre-reserve poolside chairs. What else should be reservable?”

  1. swemdyul (Emil Dyulgerov) Says:

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    WOW RT @upgradetravel New post: German tourists now able to pre-reserve poolside chairs. What else should be reservable? [link to post]

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  2. Toulousenessie (Alan Ness) Says:

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  3. cwis Says:

    You can reserve pool sunbeds of the Iberostar hotel in Gran Canaria for free. When you check in, you are given a card with the dates at which you are going to be on site and which you can slide on a plastic pouch that is bound at the rear of the sunbed et voilà, it’s yours.

  4. S A Says:

    Going to a resort just to sit at the pool for days on end sounds pathetic to me. Tourists who go wake up early just to reserve a chaise longue? Douchebags.

    But if hotels want to milk some change out of those douchebags, then douche on!

    A truly cruel hotelier would charge a rental fee for the chair on top of the reservation fee. But only to Germans.

  5. Eric Says:

    I love it! In a world where everyone has equal access, all you get are lines and required changes in behavior to adapt (think getting up early to get a pool lounge). I love the idea that you can buy access – it’s the market at work! If it’s important to you, you may be willing to pay for it (I think Disney should do this – charge and extra $50 or something per day and get front of line access).

    I wish every airline would charge extra for exit row seats. I would pay every time! Sure, the frequent flier elites would bitch and moan, but c’mon, this is revenue to the bottom line! It’s not like business fliers pay more these days for tickets, and are too greedy for miles to switch carriers just for an exit row (some would I suppose).

    I like the idea.

    I dislike German tourists.

    Eric

  6. Bill Says:

    If you’ve ever been on a cruise and wanted to spend a little time sitting around the pool, only to find that all the chairs have been “toweled”, you might see the attraction for this. On the other hand, the people who scrimped and saved all year just to be on the cruise got bumped by money yet again. Here’s an idea. If your butt isn’t either in the pool or on the seat, you can’t hold it.

  7. nzm Says:

    My partner is German and has a friend (also German) who used to go out to the pool a little after the towels were put down. Andreas would then collect all the towels, fold them, put them into a neat stack, then wait for all his pissed-off fellow countrymen to come down to the pool! There are some Germans who dislike the habits of their package holiday compatriots!

  8. BudTravel (Budget Travel) Says:

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  10. OurExplorer Sightseeing Tours Says:

    It is a good idea. The hoteliers, or other parties offering service in travel industry, shall take a pro-active way to treat tourists. Not saying that all tourists need the service. But it’s a good thing that people can have the choice and enjoy better service if they want.

  11. Liz Says:

    I think it can be a tricky business. I could see a compromise in here, if they aren’t already doing this. Also a certain amount of chairs can be reserved, so 40%-50% and the rest are first come, first serve and the hotel would not allow “towelling.” I like what Bill said, “Here’s an idea. If your butt isn’t either in the pool or on the seat, you can’t hold it.”

    It is infuriating to see a number, if not all, of the chairs unused, but “taken.” And not only at resort pools.

  12. Kipper Says:

    Never heard of this until I honeymooned in Greece with my British husband. According to him, the “towel wars” have been going on for years. Some tourists even leave them out overnight to save a spot.

    Like nzm’s partner, my husband has been known to take matters into his own hands…namely, throwing all of the towels into the pool as he’s passing by “reserved” lounge chairs at 2am when returning from the bars. (Admittedly less classy than Andreas, but this was when he was a college student traveling abroad.)

    I don’t think hotels/cruise ships should allow all chairs to be reserved in advance, or no guest will be allowed to swim on a whim.

    And riddle me this: how is it hotels can reserve you a poolside chair in advance, when many major airlines won’t even reserve you a seat assignment?

  13. Tait Says:

    This is ridiculous! Europeans on a whole love doing this and it is completely rude. Reserving a poolside chair? Come on. Most sane people only use a deck chair for an hour or two. If you need to reserve a chair or rush down during early morning hours you certainly have a VERY sad life. But obviously Europeans (especially Germans) are very arrogant or ignorant about their surrounds as thier usual vacant deck chair with their reserved towel sits thier while other people do not have a choice to lay anywhere. You guys in the northern hemisphere need to lean the word SHARE!

  14. enb14 Says:

    The rest of us will have the last laugh when they all come down with skin cancer. I mean, what year is this?

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