Upgraded: Weird contraband found at airports
Downgraded: Pigeon welfare
The NY Daily News has a set of photos of items found by customs agents at airports. Most are drug related, but my favorite has to be this image of a man with pigeons wrapped up and kept in his long underwear:
“Sir, your pants are cooing.”
Downgraded: Priorities
A new film being made with George Clooney in the lead role is apparently based on the premise of a man seeking to collect 1 million frequent flyer miles. I would rather see a film devoted a person seeking to spend 1 million frequent flyer miles…
Downgraded: “Good luck” cards for illegal immigrants
Staying on the customs-and-immigration theme… A Mexican man attempting to enter the UK, with the intention of overstaying his visa, was flagged as a probable immigrant, rather than a tourist, when a card was found in his luggage containing the sentiment, “Good luck in your new life in the UK!” The UK Border Agency trumpeted that they were sending him “back.” But the man flew to Manchester from Los Angeles… I wonder what his return ticket read.
Upgraded: Advantage Rent-a-Car revived, in death
Bankrupt Advantage Rent-a-Car’s assets are being bought by competitor Enterprise, assuming the courts approve. But with the ongoing slump in the rental market, I’m surprised Enterprise would even want more cars or offices!
Upgraded: Northwest and Delta mileage accounts
I realize I’ve been negligent in not mentioning this before: You can merge Northwest WorldPerks miles into an existing Delta SkyMiles account and receive a 500-mile bonus for doing so, if you do it by April 15, 2009. The miles will instantly transfer over, but the bonus will take a few weeks to post.
Downgraded: Spirit Airlines charging fees again for buying tickets on their own website
I have to say, part of me loves the gall that Spirit Airlines has. Last year, they instituted a “passenger usage fee” of $4.90 for buying tickets on their own website. If this sounds familiar, it’s because it is: The airline tried this last summer, but retracted it within a few days. In the WSJ, Scott McCartney has this summary:
Spirit tried charging a $7.90 passenger usage fee last year, along with a $2.50 “natural occurrence interruption fee” (to cover storm-related costs) and an $8.50 “international service recovery fee” to pay for some taxes and fees the airline pays to foreign governments. But the DOT stepped in and ordered the airline to stop; federal rules require airlines to include airline-imposed charges that all customers must pay in advertised fares.
Spirit was fined $40,000 but remained undeterred. Since then, the airline has been negotiating with the DOT to find an acceptable way under department rules to charge the passenger booking fee. “We will be reintroducing it in a way the DOT is comfortable with,” Mr. Baldanza says.
Offended? Complain. Here and here.
Downgraded: Missing a flight
Downgraded as well: Airline staff who film passengers
A passenger who flipped out when she missed her flight to Hong Kong, and was caught on cameraphone throwing a huge tantrum, has received an apology from the airline that kept her off the plane. Not because she didn’t board, but because the embarrassing video was made by a Cathay Pacific employee. (Notably, they claim the employee wasn’t the one to have uploaded the video to YouTube, but that’s hardly a vital distinction at this point.) I didn’t post the original video when it started making the rounds, because it seemed to be everywhere at the time, but I’ll include it here for context.



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March 6th, 2009 at 6:18 am
Re Spirit: as a former USAir status flyer, I’m not at all surprised by the latest dumb stunts from B. Ben Baldanza. The man is the airline industry’s Joe Btfsplk.
March 8th, 2009 at 12:11 pm
Maybe if passengers think their antics will be posted around the world on youtube they’ll stop throwing profanity-laced temper tantrums when they are late, their bag is overweight, their upgrade doesn’t clear…. let’s install cameras at gate and ticket counters everywhere!
March 9th, 2009 at 3:41 am
The truth is – I have so often wanted to do that! One time, I even did come close. I didn’t lash out at employees, but I did weep hysterically in the airport.
Who could blame me? I was flying to Madrid to see my husband for the Valentine’s day weekend 2007 (this was a big deal for us financially and emotionally having been apart for 8 months). Because my first plane was delayed by 5 hours, I missed my connection and was rerouted on British Airlines.
BUT- because I wasn’t on their list (it was on my new ticket from Delta or whatever) they wouldn’t let me on the plane! The plane was not even half-way full. They just said no.
They were not going to let me on the plane that just sat there half-empty while my husband would be soon sitting at the airport waiting for me.
Ironically (and horribly) British Airlines allowed my suitcase on which took 2 days to re-routed to Madrid and I had to go and pick it up. Was it there when they said it would be? Of course not, it was moved to another plane and so we waited 4 hours for my suitcase. Later that night, I was back at the airport to go home.
What a disaster — if I could have thrown myself on the floor and yelled I would have, instead I just sat in the airport and sobbed (loudly).
March 10th, 2009 at 2:41 pm
I haven’t really been paying attention to the NWA/Delta thing, so I’m wondering:
will NWA’s Worldperks program cease to exist? Is there a reason to roll them into the Delta Skymiles other than the free 500mi?
March 11th, 2009 at 12:22 pm
Steve, eventually (late 2009) the two programs will merge under the Delta name. For now, they continue to function as separate entities, so if you gain some advantage from one or the other program for the time being, you can stick with that program. But the clock is ticking.