http://www.upgradetravelbetter.com/2009/01/13/indignity-hotel-evicts-all-guests/ Living the first class life -- at coach prices Fri, 06 Nov 2009 22:15:02 -0700 hourly 1 http://www.upgradetravelbetter.com/2009/01/13/indignity-hotel-evicts-all-guests/#comment-26611 Rooi_Skoene Wed, 21 Jan 2009 13:14:41 +0000 http://www.upgradetravelbetter.com/?p=2015#comment-26611 Perhaps you could start a "How to complain to the right people and get good service" section on your blog? Perhaps you could start a “How to complain to the right people and get good service” section on your blog?

]]> http://www.upgradetravelbetter.com/2009/01/13/indignity-hotel-evicts-all-guests/#comment-26550 Mark Ashley Wed, 14 Jan 2009 12:41:33 +0000 http://www.upgradetravelbetter.com/?p=2015#comment-26550 I am no expert on filing complaints in Britain (suggestions from those in the know are welcome), but I suppose people could complain to the <a href="http://www.oft.gov.uk/" rel="nofollow">Office of Fair Trading</a>, which is part of the government, and/or request assistance from their <a href="http://www.consumerdirect.gov.uk/" rel="nofollow">Consumer Direct</a> group. Consumer Direct has a <a href="http://www.consumerdirect.gov.uk/after_you_buy/know-your-rights/holidays-travel/" rel="nofollow">specific page</a> on their website for people experiencing problems with their travel providers. I am no expert on filing complaints in Britain (suggestions from those in the know are welcome), but I suppose people could complain to the Office of Fair Trading, which is part of the government, and/or request assistance from their Consumer Direct group. Consumer Direct has a specific page on their website for people experiencing problems with their travel providers.

]]> http://www.upgradetravelbetter.com/2009/01/13/indignity-hotel-evicts-all-guests/#comment-26548 Rooi_Skoene Wed, 14 Jan 2009 08:30:27 +0000 http://www.upgradetravelbetter.com/?p=2015#comment-26548 Oy. This is bad. Is there no consumer organisation to whom these people can complain? Or a Hospitality Ombudsman? Oy. This is bad. Is there no consumer organisation to whom these people can complain? Or a Hospitality Ombudsman?

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