I too bought 2 tickets before the 4th of July. Guess what, the price has dropped and for a month now it is over $130 less than what I paid for the tickets.

I know in my business if I print a misleading Ad I am subject to treble damages. Why is not Orbitz???

Total ripoff, Orbitz just lost a customer.

I booked 3 tickets for over $1100 with them even though I was getting it cheaper else where bcoz of the price assurance. Later our aunt decides to join us for the trip and her daughter books the exact same flight (same day/same time/next row) for around $250, so the difference Orbitz owes me is well over $100 per ticket, but the lying SOG Orbitz tracker still says that I have the lowest price. First time I called, they asked me to give 48 hours, I said fine, I will give you a week, 2 weeks later, still the same. Today, I was told that she is going to write to the back office folks as to why the lowest price has not been reflected yet. I told her to better get straighten it out or I want a fkin refund by tomorrow so I can book the lower price directly with the airlines. Lets see.

This one, I have all the proof, screen-shots, screen videos, printouts, their Price Assurance policy, everything and am willing to take it all the way. If it does not go nicely, I will first complete the travel, then dispute the entire CC charge with Amex and send them the entire information. I will make sure that not only I get the price difference which is by all means mine but I also get reimbursed for all the pain and anxiety caused by their criminal intent.

I booked a flight on Sept 9th DTW- AUS for $379 (total cost). I just booked the EXACT same flight for a co-worker on Dec 2nd at $335 (total cost) on my same Orbitz account. When I select my “Price Assurance” link in my account, both itineraries are listed, and both say, “Tracking – You currently have the lowest price!” …though one is listed at $379, and the other at $335. I spent an hour on the phone with a customer service rep, but they were not able to help me at all, even though they confirmed that all details were correct. They had no idea why it was not working. I even received a follow up email listing my current Price assurance reward at zero dollars.

I wonder how many other people are being ripped off as most are not booking the same flight twice…they have to have faith that Orbitz is being honorable and holding up their end of their guarantee. I have taken screen shots of all details and plan to spread this information and take action if necessary to stop their false advertising and guarantee.

Oh, because it’s great press without actually costing them anything. /cynicism.