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Ted is shutting down. Ted is sorry to leave you. Ted can’t pay the bills. Ted is dead.

I will weep no tears for Ted, the low-frills airline-within-an-airline created by United, which is being shut down as part of a larger reduction in flights, aircraft, and staff.

I admit I initially thought the Ted name was cute, drawing on the last three letters of the word “United,” but the concept and execution of Ted were sheer and utter crap. Others have tried this before, in one form or another. Delta’s Song. US Airways Metrojet. And lest we forget Continental Lite. Each of these failed. Now Ted did, too. Good riddance.

On more than one occasion, while walking in Chicago’s Lincoln Park, along Lake Michigan, my wife and I would see Ted planes circling on their approach to O’Hare. I’d sometimes shake my fist at Ted, half-jokingly, channeling my inner Abe Simpson.


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My disdain for Ted came from the fact that the whole concept was half-assed. United converted Airbus A320s by tearing out the first class seats and dividing the plane into economy and economy plus. Bye-bye upgrades.

But far worse, United created this whole Ted-speak, to make it seem like Ted would be something interesting, edgy, and fun. Ted wasn’t. Ted was just United economy, with smaller serving sizes of soft drinks. There was no entertainment a la JetBlue, no personality a la Southwest, or no real savings on airfare a la Ryanair. It was nothing special, but it claimed to be fantabulous.

Bye, Ted. You won’t be missed.

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Categorized in: UAL Corp., United Airlines
3 Comments

3 Responses to “Fuel prices achieve what customer dismay couldn’t: The death of Ted”

  1. Nick Says:

    haha…great post. I agree – Ted was always a half-assed attempt from a legacy airline to be “cool,” but it was a huge failure.

  2. Beth Says:

    I just flew United last weekend to Hawaii (not Ted) and saw Ted aircraft along the way. It made wonder how long they had. Guess my intuition was correct.

  3. Robert Bradford Says:

    You are absolutely right about Ted!
    I’ve used these Southwest wannabe’s as examples of stupid strategy for years in my strategic planning classes.
    The low end of the price spectrum is littered with corpses and floating in red ink. And those who aspire to the high end of the spectrum lack the one think frequent fliers like us want – a big enough network that we can fly our favorite airline (or at least alliance) wherever we want to go.
    I guess most of us will stick with whoever dominates our local hub until someone gets it right. If they would only stop trying to attract people who fly once a year…

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