Another all-business airline shuts down: R.I.P. Eos

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Eos Airlines, the all-business class class airline that actually approached all-first class service on the New York-London route, shut down abruptly today. Their homepage contains the now all-too-familiar declaration, as seen in the Maxjet and Skybus shutdowns, that future flights are canceled.

The business class wars, so heated just a year ago, are nearing an end. Who knows how long the remaining all-business class carriers — Silverjet and L’Avion — can hold on. The standalone niche all-business class airline just isn’t viable in a recessionary world of $120 oil.

Eos didn’t actually blame oil prices in their last-minute notice that they were shutting down. Instead, they blamed the credit markets.

This announcement is particularly regrettable since we have achieved so much, including having a term sheet in hand for additional financing. Clearly, even in today’s challenging economic and credit environment, investors believe in Eos. Unfortunately, some issues arose that prevented the parties from moving forward.

Nice spin. Maybe the airline’s investors held out hope, but hope is not a plan. And in today’s economic environment, the bankers didn’t see that plan coming together.

Of the three all-biz airlines on the NYC-London route, that now leaves Silverjet. They’re appealing to Eos ticketholders, saying they’ll “honour the price you paid to EOS, subject to seat availability and a minimum price paid” — a minimum of £600 / $1,200 plus taxes one-way or £1,200 / $2,400 plus taxes round trip. I note that they say they’ll honor the PRICE, not the TICKET. I’ve put in a question to Silverjet, to see if this means they’ll be accepting Eos tickets as-is, or if they will require a payment in the amount of the original fare. I’ll update if and when they respond. (Updated: See below.)

British Airways is offering reduced rates to Eos customers for business class fares. No word on how big a discount.

No word yet from Virgin, American, or anyone else on the NYC-London route as to how they’ll approach Eos customers.

If you can’t be rebooked, call your credit card and try to get a refund. With Eos’ pricing being on the higher end, you’ll want that money back.

UPDATE: Silverjet clarifies their policy. “This statement means you will need to purchase new flights from Silverjet and then claim any monies owed from Eos back from them, your credit card company or your travel insurance provider.” In other words, they’ll let you buy a new ticket at the original Eos fare, which, if it was purchased a while back, may be cheaper than a walkup fare today, but they aren’t honoring Eos tickets as-is.

4 Responses to “Another all-business airline shuts down: R.I.P. Eos”

  1. From the Mind of J says:

    I don’t see the logic. Why did Boeing cancel the Sonic Cruiser if we’re not going to make air travel more luxurious? It’s an equation. Speed or luxury. You can’t sacrifice one without upping the other, and I don’t believe that is occurring. That’s very weird.

  2. From the Mind of J says:

    I hate to say it, but this is the type of thing that shows the inefficiency of markets and the need for limited socialism. If the government could at least enforce the minimum speed/luxury balance requirements, maybe travel wouldn’t be in such a sorry state. Oh wait, maybe if the government actually regulated business, oil prices wouldn’t be pie-in-the-sky high.

  3. Marie says:

    AGGHH! There go all my dreams of all-business-class only transatlantic flying (how on earth are Silverjet and L’Avion going to stay in business? I can’t help but see them going under, too). I guess it’s a business model that doesn’t cut the mustard. Having flown L’Avion (and commented on this very website), I realized how much nicer it is to have not just significantly more room, but a LOT LESS people on a plane AND at the gate, so just flying first class on a plane loaded with a gazillion people (ie, Virgin Atlantic), is still more unpleasant to me than L’Avion’s business class. Lie-flat seats or no.

    The only solution is to become fabulously wealthy and have my own damn jet. Not happening any time soon, I’m afraid.

  4. lesley says:

    And to think I wanted to work for them! I got the call in early Feb from a recruiter, then they were shaky about following up… I feel for those who started in February, only to have gone through all that cabin training for nothing.

    It’s hard to be a travel agent these days. Only business is overseas travel and the dollar’s too weak to appeal to families who find themselves sticking closer to Orlando.

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