Comments on: Race to the bottom continues: United will charge $25 for second checked bag http://www.upgradetravelbetter.com/2008/02/04/race-to-the-bottom-continues-united-will-charge-25-for-second-checked-bag/ Living the first class life -- at coach prices Fri, 22 Aug 2008 00:43:09 +0000 http://wordpress.org/?v=2.2.2 By: Chris http://www.upgradetravelbetter.com/2008/02/04/race-to-the-bottom-continues-united-will-charge-25-for-second-checked-bag/#comment-20165 Chris Tue, 19 Feb 2008 19:16:58 +0000 http://www.upgradetravelbetter.com/2008/02/04/race-to-the-bottom-continues-united-will-charge-25-for-second-checked-bag/#comment-20165 I am a Premier Executive Flier with United and I wanted to tell you I wrote to them objecting to the policy and asking what bone head thought this was a good idea. As we know from the strict enforcement of bag weights, people will: a) attempt to shove as much as they can in their carry-ons and muck up the aisles or b) choose to fly another airline. I put it bluntly to United -- although it doesn't apply to me, it applies to friends and family, and if the difference boils down to me using one of my allowances for a family memebr or both of us flying another airline, I would choose the latter. Their response? an e mail from a call center empployee in Bangalore saying my concerns would be sent to some un named team at Headquarters. This follows on United's increasingly "we don't care" attitude which even extends into the elite ranks. Do the right thing. Boycott United, intent on nickle and diming ALL of us eventually. Maybe next time a better management team, and a better airline, will emerge from Bankruptcy. I am a Premier Executive Flier with United and I wanted to tell you I wrote to them objecting to the policy and asking what bone head thought this was a good idea. As we know from the strict enforcement of bag weights, people will: a) attempt to shove as much as they can in their carry-ons and muck up the aisles or b) choose to fly another airline.

I put it bluntly to United — although it doesn’t apply to me, it applies to friends and family, and if the difference boils down to me using one of my allowances for a family memebr or both of us flying another airline, I would choose the latter.

Their response? an e mail from a call center empployee in Bangalore saying my concerns would be sent to some un named team at Headquarters.

This follows on United’s increasingly “we don’t care” attitude which even extends into the elite ranks. Do the right thing. Boycott United, intent on nickle and diming ALL of us eventually. Maybe next time a better management team, and a better airline, will emerge from Bankruptcy.

]]> By: Claire Walter http://www.upgradetravelbetter.com/2008/02/04/race-to-the-bottom-continues-united-will-charge-25-for-second-checked-bag/#comment-19772 Claire Walter Tue, 05 Feb 2008 15:22:50 +0000 http://www.upgradetravelbetter.com/2008/02/04/race-to-the-bottom-continues-united-will-charge-25-for-second-checked-bag/#comment-19772 One consolation for skiers flying United to Colorado or elsewhere in the Rockies this winter is that the surcharge will apply after the ski season is over. Current airline policies count one ski/snowboard bag and one boot bag as one piece of luggage. If United krrpd this up for the 2008-09 ski season, charging 25 bucks for each actual piece, that would add $100 roundtrip, per person, to the cost of a ski trip. Multiply that by two for a couple and even more for a family. Claire @ http://travel-babel.blogspot.com One consolation for skiers flying United to Colorado or elsewhere in the Rockies this winter is that the surcharge will apply after the ski season is over. Current airline policies count one ski/snowboard bag and one boot bag as one piece of luggage. If United krrpd this up for the 2008-09 ski season, charging 25 bucks for each actual piece, that would add $100 roundtrip, per person, to the cost of a ski trip. Multiply that by two for a couple and even more for a family.

Claire @ http://travel-babel.blogspot.com

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