Our man on the inside at Spirit Airlines writes in with this warning:

Spirit airlines is rolling out a new reservations and check in system called Navitaire. The changeover will be happening on Feb 4th.

[...] These changes can cause as much commotion as they did when US Airways merged systems with America West. Except this time we are predicting a meltdown because the gate agents and employees have been “trained” on the new system, but by the time it is rolled out they will have forgotten how it works. I’ve surveyed several employees and the response is the same: “I don’t know what will happen, I have no clue how to work that system.”

Expect long lines, delays, and angry passengers…

Consider yourselves forewarned.

If you’re flying with Spirit, despite most advice offered here (see “related” links below), then check in early, leave yourselves extra time at the airport, and keep those fingers crossed.

For passengers’ sake, here’s hoping that the systems will have been figured out and operational by the launch date…

Related:
- Spirit Airlines’ CEO flips his customers the bird
- Is Spirit Airlines’ new club worth joining?
- Downgrades: Spirit Airlines to charge for ALL luggage, coffee, and soda
- Spirit Airlines to Democrats: Drop Dead

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