Comments on: Loyalty Hustle: US Airways tries to eke out a “preservation fee” from inactive frequent flyer accounts http://www.upgradetravelbetter.com/2007/10/10/loyalty-hustle-us-airways-tries-to-eke-out-a-preservation-fee-from-inactive-frequent-flyer-accounts/ Living the first class life -- at coach prices Fri, 20 Nov 2009 13:55:54 -0700 hourly 1 By: WillCalibrate http://www.upgradetravelbetter.com/2007/10/10/loyalty-hustle-us-airways-tries-to-eke-out-a-preservation-fee-from-inactive-frequent-flyer-accounts/#comment-16944 WillCalibrate Thu, 18 Oct 2007 18:38:49 +0000 http://www.upgradetravelbetter.com/2007/10/10/loyalty-hustle-us-airways-tries-to-eke-out-a-preservation-fee-from-inactive-frequent-flyer-accounts/#comment-16944 I disagree...just getting an email alone warning you of your miles expiration is definitely a GOOD thing in my book. I've been the victim of miles expiring without any notice at all. Even when I called to reactive my account, I was told it was too late. To me the $25 fee is nominal. It costs US Airways and other airlines money to keep these accounts open. It's a pure business decision, the more inactive accounts they can close, the more money they save on maintenance. Heck, my mutual fund charges me $12.50 a year as an account maintenance fee, but you never hear anyone complain about that. I disagree…just getting an email alone warning you of your miles expiration is definitely a GOOD thing in my book. I’ve been the victim of miles expiring without any notice at all. Even when I called to reactive my account, I was told it was too late.

To me the $25 fee is nominal. It costs US Airways and other airlines money to keep these accounts open. It’s a pure business decision, the more inactive accounts they can close, the more money they save on maintenance. Heck, my mutual fund charges me $12.50 a year as an account maintenance fee, but you never hear anyone complain about that.

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