Orbitz rolls out live airport updates from fellow travelers
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Today, online booking megasite Orbitz.com rolled out a new feature that can best be described as really, really neat:
Passengers can log in and alert other travelers to the precise location of the longest or shortest lines, the time it takes to get through TSA screening, the degree to which the roads to the terminal are clogged with traffic, or anything else that’s useful to know about the airport that day.
The free feature just launched in beta today, but once it’s fully operational, with multiple reports from the field, it could be a great resource for travelers looking to move through airports more efficiently.
OrbitzTLC Traveler Update, as it’s being called, also pulls in more traditional flight status, traffic, and airport security information, which in itself is a nice feature. But it’s the public input (call it Web 2.0 if you absolutely must) that really makes this a great idea — one that I wish I had thought of myself. The service is accessible on mobile devices as well as via the Orbitz website.
With multiple voices posting updates, there’s sometimes contradictory information. Take these comments left by travelers in the Charlotte-Douglas Airport section. These were left within minutes of each other:
Avoid security checkpoint lines at Checkpoints B & C. The lines are shorter at A & D.
vs.
Skip the C Concourse security line. You can “fly” through the B check point!
At least they agree that you want to avoid C. The speed of B is up for debate.
Related:
- Orbitz.com (aff)
(image)


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September 7th, 2007 at 9:31 am |
Interesting. How do we know other passengers won’t purposely point other travelers in the wrong direction to get through the lines more easily themselves?
September 7th, 2007 at 2:43 pm |
Orbitz’ users’ updates and tips can be rated for how useful/helpful they are. So, that adds an element of trust among those traveling. A bogus posting will quickly become obvious when people begin rating it as unhelpful.
September 12th, 2007 at 12:56 pm |
[…] is rolling out live airport updates from its customers, Upgrade Travel Better reports. The adoption of participation online, commonly called Web 2.0, shows that Orbitz, despite our […]
November 21st, 2007 at 11:23 am |
[…] If you’re heading to one of the major airports, you might want to check Travelocity’s live-blogging from the terminals. Or test-drive Orbitz Traveler Update (look on the right, under “Orbitz TLC,” to find it), the passenger reports from the field (background here.) […]