30
Sep
2007
Posted by: Mark Ashley

tiny skybus in distance Skybus on your horizon?

Ahh, Skybus. The ban on carry-on food or drink… The ultra-tight seat pitch… The out-of-the-way airports with the misleading names… (Bellingham is not Seattle, folks!) The fact that you have to pick up and re-check your bags if you connect at their Columbus, Ohio “hub”… Oh Skybus, where would travel blogs be without you?

Sure, ten tickets on each flight are $10 each way. That’s really, really cheap. About $40 total roundtrip, with taxes, if you’re keeping score. But is it worth the savings?

So quick, name the airline’s most successful route of the 14 (going on 19) cities it serves?

If you said, “Columbus to Greensboro/Winston-Salem,” you’re right, and probably stalking Skybus executives to get your information.

It’s true. Those Piedmont Triad residents just can’t get enough of Columbus, I tells ya.

The success of the route is one reason that Skybus is considering Greensboro as a second hub (or “focus city”). Portsmouth, NH is another hub contender, and has already picked up nonstop (gasp!) routes to Florida. Other unnamed cities are possibilities.

For North Carolina residents hoping to break free of the US Airways death grip on the state, this may seem like a golden opportunity. But it’s still Skybus. This isn’t Virgin America or jetBlue. This is an airline that truly treats its passengers like cattle, with no seat assignments, no phone number for customer service, and no outside food permitted. I’m wishing Greensboro good luck. But I’m not sure that’s wishing for Skybus to make them a hub.

———

Separately, the Columbus Dispatch, hometown paper for the Skybus set, and an investor in the airline through a subsidiary (!), published how Skybus actually schedules as many flights as they do from only five aircraft. No wonder they don’t let you make connections. If anything goes wrong, you’re pretty much guaranteed to miss your next flight. Click the graphic below to see.

skybus.thumbnail Skybus on your horizon?

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Related:
- Is this a bus you want to ride? Zero-frills airline Skybus launches today with $10 tickets
- Smart-aleck test: What if you bring LOTS of food onto a Skybus flight?

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Categorized in: Skybus

Upgraded: Government bloggin’, government surveillance
Move over, Kip Hawley! Now there’s something bloggier! Hawley’s boss, Department of Homeland Security Secretary Michael Chertoff, has started a blog. No, wait, it’s a “leadership journal.” This blog leadership journal has nothing but eyerolling snark for that self-aggrandizing title. Maybe he could show some actual leadership by answering why the government has been collecting and preserving all sorts of minutiae about travelers who aren’t on anyone’s watch list. (Hat tip to Benet Wilson for pointing to the DHS blog. Yes, blog. We shall never refer to it as a leadership journal again.)

Downgraded: OneWorld cooperation
American Airlines AAdvantage members will no longer earn elite-qualifying elite-bonus frequent flyer miles when they fly on oneworld partner British Airways. Lovely. Remind me why we have alliances, again? Updated: Several readers have written in (and the Global Traveller has written in comments) that the linked article by Tim Winship is wrong: Elite bonus miles are cut. Elite qualifying miles remain. I note that smartertravel.com pulled the article down from their site. Thanks to all who wrote in!

Upgraded: Motel 6′s reputation
Arthur Frommer offers this tip on finding “a stunning value for the price” in hotel accommodations: Look for ones that feature an interior corridor. “Stunning value”? That’s really quite an endorsement. I appreciate the sentiment — and yes, those with interior corridors are newer than those with exterior corridors — but isn’t it still just a Motel 6? The walls are thin and the bed isn’t that comfy. Sure, it’s better than some alternatives, but “stunning value”? I’ve stayed at Hyatts for $37 a night via Priceline. THAT’S “stunning value.”

Upgraded: In-flight service, Sesame Street style
Next flight, remember: Your flight could always be worse. You could end up with Grover as your flight attendant. Video below… (via FlyAwayCafe)


reserved table Would you pay a fee to reserve a time to pass through airport security?

The TSA is proposing a system that would allow travelers to book a specific time to pass through security checkpoints, much like they would make a reservation to dine at a restaurant. The system is designed to guarantee a short wait and create a “smoother flow.”

I’ll admit, I didn’t see this one coming, especially not from the TSA. But is it really a good idea?

Travelers reserving checkpoint slots probably would have to arrive earlier than usual, perhaps by as little as 20 to 30 minutes, [TSA Director Kip] Hawley said. They also would probably have to pay — either a fee for each reservation or an annual subscription for unlimited reservations at participating airports.

Frequent business travelers would happily show up earlier if they “had a specific time at the checkpoint and weren’t going to have to waste time standing in line,” Hawley said.

Why would a person with a reservation need to be at the airport even earlier than before? If the TSA is giving away off-peak reservations, then those “slots” are already available to those who simply show up earlier. No reservation required.

Further, is it philosophically wrong for the TSA to sell access to security? Until now, the TSA hasn’t gotten into the crowd control business at all: TSA doesn’t control the lines, they’ve argued — just the security checkpoints themselves. The airlines and airports control the lines, which is how elite-security lines are justified. (Rightly, in my view.) That would be changing, with this plan.

Arguably, this is also a shot across the bow of services like Clear, which purport to get people through security faster, or at least get them to the front of the line faster. But for this really to work, and really appeal to frequent travelers, the TSA needs to offer reservations during peak times, with a separate line for people with reservations. I don’t think the TSA’s resources or the airports’ physical space will allow for that. But who knows.

So I wonder if Kip Hawley is right, and business travelers would happily show up earlier at a specified time if they knew they would pass through security more quickly. In theory, it leaves you more time to do work at the gate or in the lounge, but you’re still at the airport longer than otherwise.

And thus the question goes to you:

reserved tsa time poll Would you pay a fee to reserve a time to pass through airport security?

If you’re willing to pay, how much? Is this a reservation you’d make? Hit the comments!

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Categorized in: TSA, airport security

wallet Reader mail: Can I convert an existing credit card to a rewards card and still get the big bonuses?

Reader Sylvia asks:

I have an American Express blue card, but I want to get a different American Express Card that earns hotel points. Do I have to apply for a new card or can I just convert the card I have to the card that earns points?

Sylvia, I assume you’re thinking about the American Express Starwood or Hilton card. (aff) Unfortunately, in the case of American Express, you’ll need to apply for a new card, and then cancel the old one if you want the bonuses. This was confirmed to me over the phone.

The downside: Your credit score gets knocked a couple points for the new application, and depending on the creditor, the age of the account might get reset. (Older credit accounts are better than newly-established ones, for credit score purposes.) With Amex, they will likely keep your original “Member since…” date printed on the card, and not reset that to the new account’s start date, but you’ll likely get a new account number, which is what matters on your credit report.

If you’re deciding between the two Amex hotel programs, take a close look at the card terms to see which suits you better. Obviously, if you stay at one company’s brands more than the other, that creates an incentive. But if you’re brand-agnostic, the Starwood card may be the pick. The Hilton card is free, but the points aren’t very convertible. The Starwood card costs $45 a year (waived the first year), but the points can transfer to a laundry list of airline programs. So you have the airline backup, in case you decide not to use your Starwood points on hotel stays.

But either way you go, you’re going to have to re-apply.

Related:
- Reader mail: What kind of point-earning credit card is best?
- Use a credit card internationally? The banks owe you a refund.
- Reader mail: How can I upgrade flights using American Express?
- American Express Starwood Card (aff)
- American Express Hilton HHonors Card (aff)

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Categorized in: advice, credit cards, reader mail, tips
21
Sep
2007
Posted by: Mark Ashley

 Honest Abe prefers the aisle

Even presidents fly coach. When they’re made of wax.

Old Abe flew on the Delta Shuttle from NY to DC to make his way to the Tussaud wax museum, naturally. Tussaud’s paid for the ticket.

But did he earn miles?

More pics here.

(Thanks, Kim!)

(Photo credit: Fair use is made here of a reduced-size crop from a larger image in MSNBC’s photoblog attributed to Stan Honda/AFP – Getty Images)

Categorized in: bizarre, travel

southwest mini 2 Short hops    September 20, 2007    Southwests revised seating policy, Virgins expanding premium cabin, international booking mysteries solved, and US Airways new upgrade policy

Southwest’s new seating plan
The experiments are over, and the San Antonio model has won out. Starting in November, the new system will be nationwide. Each boarding pass will have a letter (A, B, or C) and a number within that boarding group. Board in the order you checked in. The airline’s promo video (Windows Media) is here. Their “boarding school” is in session here. Bottom line: You won’t need to save your place in line within the A-group by putting your carry-on luggage into the corral. I guess that’s an improvement. But you’ll need to be even quicker to check in if you want your pick of the litter. Remember, check-in opens 24 hours before the flight. Do it online. See here for a list of services that provide automated web check-in. (Their business models might be slightly in flux now.)

Virgin Atlantic adds more premium seats
Virgin Atlantic must be selling its business class and premium economy seats pretty briskly. The airline is tearing out a quarter of its coach seats on Heathrow-based 747s and replacing them with the more spacious (and higher-yielding) premium seats.

Why can’t you use a foreign credit card on US booking sites?
Chris Elliott tackles this common complaint: You might get a better fare on a particular itinerary by booking via a website or agency outside your home country, but you can’t buy it, because the seller won’t accept your home country’s credit card. Why not? The travel companies are trying to slice and dice the market, so they can have greater control of fares, while minimizing the chance of fraud. Not every country has this problem. (I’ve used a Singaporean website or two to book US travel with my US card.) If you’ve ever been flummoxed by this, go read the whole post.

US Airways increases the cost of upgrades, but makes more fares upgradeable
Mileage upgrades on US Airways are more expensive, with each Lower-48/Canada/Alaska upgrade costing 15,000 instead of 10,000 miles as of October 3. On the flip side, they’re opening up ALL their domestic fares for upgradeability, so it’s no longer just the most expensive tickets that are eligible. That’s a plus. Similarly, on international flights, you’ll be able to use miles to upgrade any flight that cost you $600 or more each way. By my reading of the new rules, that $600 number includes taxes and fees. (via WebFlyer)

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