Comments on: United leaves passengers trapped, stranded for hours onboard, while crew escapes http://www.upgradetravelbetter.com/2007/05/15/united-leaves-passengers-stranded-for-hours-onboard-while-crew-escapes/ Living the first class life -- at coach prices Fri, 20 Nov 2009 13:55:54 -0700 hourly 1 By: Peter http://www.upgradetravelbetter.com/2007/05/15/united-leaves-passengers-stranded-for-hours-onboard-while-crew-escapes/#comment-14866 Peter Tue, 29 May 2007 15:29:03 +0000 http://www.upgradetravelbetter.com/2007/05/15/united-leaves-passengers-stranded-for-hours-onboard-while-crew-escapes/#comment-14866 Sorry again - it was hard to see! Sorry again – it was hard to see!

]]> By: Mark Ashley http://www.upgradetravelbetter.com/2007/05/15/united-leaves-passengers-stranded-for-hours-onboard-while-crew-escapes/#comment-14835 Mark Ashley Thu, 24 May 2007 02:05:16 +0000 http://www.upgradetravelbetter.com/2007/05/15/united-leaves-passengers-stranded-for-hours-onboard-while-crew-escapes/#comment-14835 Peter, The image is already credited to the link you provide, as it has been since the post went live. See the image credits at the bottom of the post. Peter, The image is already credited to the link you provide, as it has been since the post went live. See the image credits at the bottom of the post.

]]> By: Peter http://www.upgradetravelbetter.com/2007/05/15/united-leaves-passengers-stranded-for-hours-onboard-while-crew-escapes/#comment-14830 Peter Wed, 23 May 2007 15:29:05 +0000 http://www.upgradetravelbetter.com/2007/05/15/united-leaves-passengers-stranded-for-hours-onboard-while-crew-escapes/#comment-14830 Please add a link back to the original photo. Thanks! http://flickr.com/photos/joeshlabotnik/483372038/ Please add a link back to the original photo. Thanks!

http://flickr.com/photos/joeshlabotnik/483372038/

]]> By: Ex UAL 1K http://www.upgradetravelbetter.com/2007/05/15/united-leaves-passengers-stranded-for-hours-onboard-while-crew-escapes/#comment-14782 Ex UAL 1K Fri, 18 May 2007 20:00:35 +0000 http://www.upgradetravelbetter.com/2007/05/15/united-leaves-passengers-stranded-for-hours-onboard-while-crew-escapes/#comment-14782 United really does suck. Apparently they had a flight that blew out a wheel from Sydney 2 weeks ago and despite cabin crew begging to turn back they carried on as the 2 frst officers allegedly had plans at home! The plane apparently had a ruotured fuel tank and was forced to divert only just making Honolulu. Goodbye United, your service sucks and when you play roulette with passenger lives my only regret is you didn't go bely up during chapter 11. Disenchated and now safer ex 100,000 a year UAL flyer. United really does suck. Apparently they had a flight that blew out a wheel from Sydney 2 weeks ago and despite cabin crew begging to turn back they carried on as the 2 frst officers allegedly had plans at home! The plane apparently had a ruotured fuel tank and was forced to divert only just making Honolulu.

Goodbye United, your service sucks and when you play roulette with passenger lives my only regret is you didn’t go bely up during chapter 11.

Disenchated and now safer ex 100,000 a year UAL flyer.

]]> By: Mark Ashley http://www.upgradetravelbetter.com/2007/05/15/united-leaves-passengers-stranded-for-hours-onboard-while-crew-escapes/#comment-14772 Mark Ashley Wed, 16 May 2007 20:15:01 +0000 http://www.upgradetravelbetter.com/2007/05/15/united-leaves-passengers-stranded-for-hours-onboard-while-crew-escapes/#comment-14772 Diggers = Australian soldiers. TierFlyer is right: Passengers *could* have gotten off the plane (though not right away) but many didn't, because it would have meant sacrificing their duty free. http://www.aero-news.net/index.cfm?ContentBlockID=409cb732-cf04-41a3-bf4e-4de097fa896e That's pretty hard core dedication to your booze. But why couldn't they have simply left their carry-ons on board and left the plane to stretch their legs and wait for their continuation flight to Sydney? The rules requiring carry-on confiscation seem pretty asinine. Diggers = Australian soldiers.

TierFlyer is right: Passengers *could* have gotten off the plane (though not right away) but many didn’t, because it would have meant sacrificing their duty free.
http://www.aero-news.net/index.cfm?ContentBlockID=409cb732-cf04-41a3-bf4e-4de097fa896e

That’s pretty hard core dedication to your booze.

But why couldn’t they have simply left their carry-ons on board and left the plane to stretch their legs and wait for their continuation flight to Sydney? The rules requiring carry-on confiscation seem pretty asinine.

]]> By: S A http://www.upgradetravelbetter.com/2007/05/15/united-leaves-passengers-stranded-for-hours-onboard-while-crew-escapes/#comment-14771 S A Wed, 16 May 2007 20:01:53 +0000 http://www.upgradetravelbetter.com/2007/05/15/united-leaves-passengers-stranded-for-hours-onboard-while-crew-escapes/#comment-14771 "Diggers" ?? “Diggers” ??

]]> By: Ron http://www.upgradetravelbetter.com/2007/05/15/united-leaves-passengers-stranded-for-hours-onboard-while-crew-escapes/#comment-14770 Ron Wed, 16 May 2007 19:48:17 +0000 http://www.upgradetravelbetter.com/2007/05/15/united-leaves-passengers-stranded-for-hours-onboard-while-crew-escapes/#comment-14770 Do we know for sure that the Crew was let off the airplane? The way I read the story, the crew went off the clock, but I don't get the impression that United left a B747 full of passengers alone with zero supervision -- what would have stopped passengers from deploying the escape slides? What seems more likely is that the flight crew couldn't fly any further due to union/FAA regulations, so the passengers, who couldn't deplane (thank you Brisbane Customs agents) and the plane's crew were likely all trapped on board. It's easy to ding the airlines for things like this, but what could United have done differently? Do we know for sure that the Crew was let off the airplane? The way I read the story, the crew went off the clock, but I don’t get the impression that United left a B747 full of passengers alone with zero supervision — what would have stopped passengers from deploying the escape slides?

What seems more likely is that the flight crew couldn’t fly any further due to union/FAA regulations, so the passengers, who couldn’t deplane (thank you Brisbane Customs agents) and the plane’s crew were likely all trapped on board.

It’s easy to ding the airlines for things like this, but what could United have done differently?

]]> By: Diane http://www.upgradetravelbetter.com/2007/05/15/united-leaves-passengers-stranded-for-hours-onboard-while-crew-escapes/#comment-14767 Diane Wed, 16 May 2007 13:21:10 +0000 http://www.upgradetravelbetter.com/2007/05/15/united-leaves-passengers-stranded-for-hours-onboard-while-crew-escapes/#comment-14767 Unreal and shameful. Airlines need to learn that this is totally not acceptable. How long were these passengers left on the plane alone and stuck? If something like this ever happened to me the airline would loose a passenger for life. Unreal and shameful. Airlines need to learn that this is totally not acceptable.

How long were these passengers left on the plane alone and stuck?

If something like this ever happened to me the airline would loose a passenger for life.

]]> By: AM http://www.upgradetravelbetter.com/2007/05/15/united-leaves-passengers-stranded-for-hours-onboard-while-crew-escapes/#comment-14761 AM Wed, 16 May 2007 00:30:38 +0000 http://www.upgradetravelbetter.com/2007/05/15/united-leaves-passengers-stranded-for-hours-onboard-while-crew-escapes/#comment-14761 I was trapped in a United flight out of Tokyo for 3 hours last Summer. The flight was delayed due to bad weather. Although the crew remained on board, passengers were not allowed to leave their seats, and the crew even refused to serve water ! United needs to learn about Customer service. I was trapped in a United flight out of Tokyo for 3 hours last Summer. The flight was delayed due to bad weather.

Although the crew remained on board, passengers were not allowed to leave their seats, and the crew even refused to serve water !

United needs to learn about Customer service.

]]> By: TierFlyer http://www.upgradetravelbetter.com/2007/05/15/united-leaves-passengers-stranded-for-hours-onboard-while-crew-escapes/#comment-14760 TierFlyer Tue, 15 May 2007 23:13:39 +0000 http://www.upgradetravelbetter.com/2007/05/15/united-leaves-passengers-stranded-for-hours-onboard-while-crew-escapes/#comment-14760 It was widely reported here in Oz. The passengers could have left but would have lost their duty free booze. Being diggers, that was not on. The crews eventually shoved the booze in the hold in a sealed case with notes on who owned what and the passengers disembarked. -TF It was widely reported here in Oz.

The passengers could have left but would have lost their duty free booze.

Being diggers, that was not on.

The crews eventually shoved the booze in the hold in a sealed case with notes on who owned what and the passengers disembarked.

-TF

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