Upgrades and Downgrades — April 12, 2007 — American’s website, more stranded passengers, wine and spirits, and more

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american-women-before-after.jpg

Downgraded: Lavender
Update: The controversial and lame American Airlines website for women got a minor redesign, as Meg at the Consumerist noticed. See the before-and-after screenshots above. The criticism must have gotten to them. Gone is the lavender flight search box, though it’s still a dumbed-down version with fewer options than the main search page. Is this progress?

Upgraded: US Airways, Downgraded: Southwestern temperance
The booze is back in the Land of Enchantment! US Airways is once again serving alcoholic drinks on flights to and from New Mexico. Recall that they got busted for serving liquor without a license. Tipple with impunity.

Downgraded: Late night arrivals at Detroit; Upgraded: Odds of a PBOR
It happened again. Passengers were stuck on a plane for hours, bathrooms had no water, etc. A late-arriving Spirit Airlines flight from Cancun couldn’t be processed after landing (at 11 p.m.), because Homeland Security’s Customs/Immigration agents had gone home for the night. It took until 4 a.m. the next day for passengers to be let out. Update: Or the plane landed early! And Customs’ computers were down. And passengers left the plane at 12:30 a.m., if you believe Customs. Or later, depending on who’s telling the story.

Upgraded: Lufthansa first class seating
No preview images yet, but Lufthansa is upgrading their first class cabins, beginning with winter 2008. The new seats were meant to debut with the A380, but given the delivery delays, they’re just rolling them out anyway.

Upgraded, potentially: Baggage screening
Assuming the bill survives a veto threat from President Bush, airports across America could receive new equipment that supposedly screens baggage faster and more accurately than previous versions. Why the veto threat? The bill also contains a provision permitting TSA agents to unionize.

Downgraded: Flights from LAX
United Airlines and Los Angeles World Airports are having a spat about the rent. United says the rent hike is a violation of the lease agreement, but until the dust settles, they’re charging passengers who board a flight at LAX an extra $10 to cover the difference, even though the actual costs to the airline are allegedly a lot less. Now Delta and US Airways have followed suit and raised fares out of LAX by the same $10. Lovely.

Upgraded: Baltimore!
Layover at BWI? Grab a glass of wine at the newest branch of Vino Volo, the chain of in-airport wine bars. Other locations include Washington Dulles, Sacramento, and Seattle. (Via Jaunted)

5 Responses to “Upgrades and Downgrades — April 12, 2007 — American’s website, more stranded passengers, wine and spirits, and more”

  1. Jon Green says:

    Perhaps a more credible news source for the Detroit issue here:

    http://www.freep.com/apps/pbcs.dll/article?AID=/20070411/BUSINESS05/704110405

    The Free Press, for example, knows that the agency is called “Customs” and not “custom”.

  2. Mark Ashley says:

    Zing!

    I’ll update the post to note the wide variation in the reported time spent onboard.

  3. August says:

    I love Lufthansa - can’t wait to check out their new first class. Have you ever flown first class with them?

  4. Vacation Apprentice: Sights and events from around the world! says:

    […] Budget Travel magazine** just got itself a brand new website. Our first impression? It’s blue. (Though that’s a lot better than lavender.) […]

  5. Dr Vino’s wine blog » Blog Archive » Airport wine, Churchill Downs, green marketing, wine diet - tasting sized pours says:

    […] Vino Volare Vino Volo, the wine bar behind security at Dulles airport (IAD), is now opening an outpost at Baltimore/Washington International Thurgood Marshall Airport (BWI). Southwest passengers can rejoice! Vino Volo also operates at Sacramento and Seattle airports. Next up: JFK. [via Upgrade: Travel Better] […]

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