Comments on: American Airlines tries to pre-empt Passengers’ Bill of Rights http://www.upgradetravelbetter.com/2007/02/10/american-airlines-tries-to-pre-empt-passengers-bill-of-rights/ Living the first class life -- at coach prices Fri, 20 Nov 2009 13:55:54 -0700 hourly 1 By: Micah http://www.upgradetravelbetter.com/2007/02/10/american-airlines-tries-to-pre-empt-passengers-bill-of-rights/#comment-15987 Micah Tue, 21 Aug 2007 18:50:37 +0000 http://www.upgradetravelbetter.com/2007/02/10/american-airlines-tries-to-pre-empt-passengers-bill-of-rights/#comment-15987 After a 4 hour wait on the ground and a 2 hour flight, you can probably have just driven to your location for less than half the price with what ever amenities your vehicle has to offer and the ability to pull over when ever you feel necessary. So if that's their policy, why bother flying? After a 4 hour wait on the ground and a 2 hour flight, you can probably have just driven to your location for less than half the price with what ever amenities your vehicle has to offer and the ability to pull over when ever you feel necessary. So if that’s their policy, why bother flying?

]]> By: Lyn http://www.upgradetravelbetter.com/2007/02/10/american-airlines-tries-to-pre-empt-passengers-bill-of-rights/#comment-14901 Lyn Fri, 01 Jun 2007 14:08:36 +0000 http://www.upgradetravelbetter.com/2007/02/10/american-airlines-tries-to-pre-empt-passengers-bill-of-rights/#comment-14901 They may have a cap of 4 hours, but will strand you in Dallas with all connection flights cancelled and not get you to your destination for 2 days with no payment of hotel fees. They may have a cap of 4 hours, but will strand you in Dallas with all connection flights cancelled and not get you to your destination for 2 days with no payment of hotel fees.

]]> By: The Cranky Flier » JetBlue, Round 2 http://www.upgradetravelbetter.com/2007/02/10/american-airlines-tries-to-pre-empt-passengers-bill-of-rights/#comment-8350 The Cranky Flier » JetBlue, Round 2 Sun, 11 Mar 2007 17:39:25 +0000 http://www.upgradetravelbetter.com/2007/02/10/american-airlines-tries-to-pre-empt-passengers-bill-of-rights/#comment-8350 [...] cap on the amount of time they’d leave a customer on the plane. (Thanks, Global Traveller and Upgrade: Travel Better) They also promised technology upgrades to help prevent the problems from occurring [...] [...] cap on the amount of time they’d leave a customer on the plane. (Thanks, Global Traveller and Upgrade: Travel Better) They also promised technology upgrades to help prevent the problems from occurring [...]

]]> By: The Cranky Flier » JetBlue, Round 2 http://www.upgradetravelbetter.com/2007/02/10/american-airlines-tries-to-pre-empt-passengers-bill-of-rights/#comment-7901 The Cranky Flier » JetBlue, Round 2 Thu, 08 Mar 2007 07:08:54 +0000 http://www.upgradetravelbetter.com/2007/02/10/american-airlines-tries-to-pre-empt-passengers-bill-of-rights/#comment-7901 [...] First, American put a four-hour cap on the amount of time they’d leave a customer on the plane. (Thanks, Global Traveller and Upgrade: Travel Better) They also promised technology upgrades to help prevent the problems from occurring again. [...] [...] First, American put a four-hour cap on the amount of time they’d leave a customer on the plane. (Thanks, Global Traveller and Upgrade: Travel Better) They also promised technology upgrades to help prevent the problems from occurring again. [...]

]]> By: The Cranky Flier » Blog Archive » JetBlue, Round 2 http://www.upgradetravelbetter.com/2007/02/10/american-airlines-tries-to-pre-empt-passengers-bill-of-rights/#comment-7170 The Cranky Flier » Blog Archive » JetBlue, Round 2 Tue, 06 Mar 2007 18:36:56 +0000 http://www.upgradetravelbetter.com/2007/02/10/american-airlines-tries-to-pre-empt-passengers-bill-of-rights/#comment-7170 [...] First, American put a four-hour cap on the amount of time they’d leave a customer on the plane. (Thanks, Global Traveller and Upgrade: Travel Better) They also promised technology upgrades to help prevent the problems from occurring again. [...] [...] First, American put a four-hour cap on the amount of time they’d leave a customer on the plane. (Thanks, Global Traveller and Upgrade: Travel Better) They also promised technology upgrades to help prevent the problems from occurring again. [...]

]]> By: Upgrade: Travel Better » Blog Archive » JetBlue to impose financial penalties on itself http://www.upgradetravelbetter.com/2007/02/10/american-airlines-tries-to-pre-empt-passengers-bill-of-rights/#comment-3478 Upgrade: Travel Better » Blog Archive » JetBlue to impose financial penalties on itself Mon, 19 Feb 2007 04:04:18 +0000 http://www.upgradetravelbetter.com/2007/02/10/american-airlines-tries-to-pre-empt-passengers-bill-of-rights/#comment-3478 [...] Just like American Airlines tried to pre-empt regulation by promising to change its policies, jetBlue is trying to avoid oversight by instituting a new policy. The airline is smart to put money where its mouth is, and this proposed penalty scheme sounds stronger (and more explicit) than any of the customer service plans that airlines created back in 1999. But it remains to be seen if this promise will be legally incorporated into the contract of carriage or not. If it’s not in the contract, then it’s not binding. [...] [...] Just like American Airlines tried to pre-empt regulation by promising to change its policies, jetBlue is trying to avoid oversight by instituting a new policy. The airline is smart to put money where its mouth is, and this proposed penalty scheme sounds stronger (and more explicit) than any of the customer service plans that airlines created back in 1999. But it remains to be seen if this promise will be legally incorporated into the contract of carriage or not. If it’s not in the contract, then it’s not binding. [...]

]]> By: Flight Wisdom » American http://www.upgradetravelbetter.com/2007/02/10/american-airlines-tries-to-pre-empt-passengers-bill-of-rights/#comment-2156 Flight Wisdom » American Thu, 15 Feb 2007 01:08:55 +0000 http://www.upgradetravelbetter.com/2007/02/10/american-airlines-tries-to-pre-empt-passengers-bill-of-rights/#comment-2156 [...] This evening, we reported that Jetblue had stranded passengers on several planes for more hours than even they thought were accepted, and followed up on American’s response to their similar situation. Our counterpart at Upgrade Travel reported on their attempt to take the wind out of the sails of the Passenger Bill of Rights…the way they and the other carriers did in 1999. [...] [...] This evening, we reported that Jetblue had stranded passengers on several planes for more hours than even they thought were accepted, and followed up on American’s response to their similar situation. Our counterpart at Upgrade Travel reported on their attempt to take the wind out of the sails of the Passenger Bill of Rights…the way they and the other carriers did in 1999. [...]

]]> By: David C http://www.upgradetravelbetter.com/2007/02/10/american-airlines-tries-to-pre-empt-passengers-bill-of-rights/#comment-2056 David C Wed, 14 Feb 2007 08:12:09 +0000 http://www.upgradetravelbetter.com/2007/02/10/american-airlines-tries-to-pre-empt-passengers-bill-of-rights/#comment-2056 I've never heard a newsbyte regarding passengers contesting - with the flight crew - the length of time waiting on a tarmac and actually successfully being let off. Is their such a documented case? -dc I’ve never heard a newsbyte regarding passengers contesting – with the flight crew – the length of time waiting on a tarmac and actually successfully being let off. Is their such a documented case?

-dc

]]> By: Upgrade: Travel Better » Blog Archive » Should we trust airlines to improve passenger rights? http://www.upgradetravelbetter.com/2007/02/10/american-airlines-tries-to-pre-empt-passengers-bill-of-rights/#comment-1883 Upgrade: Travel Better » Blog Archive » Should we trust airlines to improve passenger rights? Mon, 12 Feb 2007 23:34:34 +0000 http://www.upgradetravelbetter.com/2007/02/10/american-airlines-tries-to-pre-empt-passengers-bill-of-rights/#comment-1883 [...] As reported a few days ago, American Airlines is trying to undermine the proposed Passengers’ Bill of Rights by announcing policy changes that promise service improvements, such as limits on the time passengers spend sitting in aircraft while parked on the tarmac. But should we trust this new policy? [...] [...] As reported a few days ago, American Airlines is trying to undermine the proposed Passengers’ Bill of Rights by announcing policy changes that promise service improvements, such as limits on the time passengers spend sitting in aircraft while parked on the tarmac. But should we trust this new policy? [...]

]]> By: The Global Traveller http://www.upgradetravelbetter.com/2007/02/10/american-airlines-tries-to-pre-empt-passengers-bill-of-rights/#comment-1755 The Global Traveller Sun, 11 Feb 2007 01:12:06 +0000 http://www.upgradetravelbetter.com/2007/02/10/american-airlines-tries-to-pre-empt-passengers-bill-of-rights/#comment-1755 Thanks for the update. The vouchers are reported as being UP TO $500. Thanks for the update. The vouchers are reported as being UP TO $500.

]]> By: Airline Industry News - Week Ending 01.20.07 - Hotels & Transport - Airlines, Business Travel, Hotels & Transport Travel - Business Travel Logue http://www.upgradetravelbetter.com/2007/02/10/american-airlines-tries-to-pre-empt-passengers-bill-of-rights/#comment-1746 Airline Industry News - Week Ending 01.20.07 - Hotels & Transport - Airlines, Business Travel, Hotels & Transport Travel - Business Travel Logue Sat, 10 Feb 2007 23:49:48 +0000 http://www.upgradetravelbetter.com/2007/02/10/american-airlines-tries-to-pre-empt-passengers-bill-of-rights/#comment-1746 [...] American Airlines is offering free first class upgrades to passengers traveling between New York JFK and London Heathrow. On April 10, 2007, they will begin year round service to Rome from both O’Hare and JFK. American is changing policy, due to a proposed “Passenger Bill of Rights” proposed after an 8 hour delay for one aircraft. Many large carriers have internal policies in place for this sort of situation. [...] [...] American Airlines is offering free first class upgrades to passengers traveling between New York JFK and London Heathrow. On April 10, 2007, they will begin year round service to Rome from both O’Hare and JFK. American is changing policy, due to a proposed “Passenger Bill of Rights” proposed after an 8 hour delay for one aircraft. Many large carriers have internal policies in place for this sort of situation. [...]

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