Comments on: Do we need a passenger bill of rights? http://www.upgradetravelbetter.com/2007/01/22/do-we-need-a-passenger-bill-of-rights/ Living the first class life -- at coach prices Tue, 02 Dec 2008 13:00:24 +0000 http://wordpress.org/?v=387 By: kevin corcoran http://www.upgradetravelbetter.com/2007/01/22/do-we-need-a-passenger-bill-of-rights/#comment-23728 kevin corcoran Wed, 03 Sep 2008 19:58:49 +0000 http://www.upgradetravelbetter.com/2007/01/22/do-we-need-a-passenger-bill-of-rights/#comment-23728 I purchase tickets for my family on EI july 2008 for travel to Dub Nov.2008 price $624.27 yesterday they publish a new fare $487.42 I called them and was advised that no refund is allowed, but I can get credit for a later flt. which must be used within 1 year. I advised them that i have no intention of flying next year, and this rule is unacceptable, there are 8 people booked on EI, the difference is $1272. I advised them that I want a refund back to my credit card. what they are doing is a scam, and should be fined for this act. thank you kevin corcoran I purchase tickets for my family on EI july 2008
for travel to Dub Nov.2008 price $624.27
yesterday they publish a new fare $487.42
I called them and was advised that no refund is allowed, but I can get credit for a later flt. which must be used within 1 year. I advised them that i have no intention of flying next year, and this rule is unacceptable, there are 8 people booked on EI, the difference is $1272.
I advised them that I want a refund back to my credit card. what they are doing is a scam, and should be fined for this act.
thank you
kevin corcoran

]]> By: American Airlines tries to pre-empt Passengers’ Bill of Rights » Upgrade: Travel Better http://www.upgradetravelbetter.com/2007/01/22/do-we-need-a-passenger-bill-of-rights/#comment-23601 American Airlines tries to pre-empt Passengers’ Bill of Rights » Upgrade: Travel Better Thu, 28 Aug 2008 11:33:27 +0000 http://www.upgradetravelbetter.com/2007/01/22/do-we-need-a-passenger-bill-of-rights/#comment-23601 [...] Related: - Will a passenger bill of rights be enforceable? - Update: How to support the Airline Passengers’ Bill of Rights - Do we need a passenger bill of rights? [...] […] Related: - Will a passenger bill of rights be enforceable? - Update: How to support the Airline Passengers’ Bill of Rights - Do we need a passenger bill of rights? […]

]]> By: Aero.i.go http://www.upgradetravelbetter.com/2007/01/22/do-we-need-a-passenger-bill-of-rights/#comment-21373 Aero.i.go Wed, 09 Apr 2008 06:26:14 +0000 http://www.upgradetravelbetter.com/2007/01/22/do-we-need-a-passenger-bill-of-rights/#comment-21373 Not only to air passengers need a Bills of Rights but it should be mandated via the FAA and any and all carriers [barring private corporate services] should be made to adhere to it. Look we taxpayers have subsidized some of these carriers that should have gone belly up and dissolved long ago. Recently [actually since most of these domestic carriers have emerged from bankruptcy], there have been a wave of flight cancellations blamed on everything from bad climate to computer glitchs but the main culprit is rising fuel and labour costs outpacing the airlines abilities to make profit. So, it is easy to cancel flights [default pilot and staff furlough], this cuts fuel and labour costs but meanwhile, passengers who have purchased locked in non-refundable tickets with tacked on fuel surcharges fees get left in the cold. You are not going to make the code-share provisions "fly" due to the tie-in with foreign carriers who can not be made to adhere to US law provisions. Study the Euro charter and tweak it for US conditions. Not only to air passengers need a Bills of Rights but it should be mandated via the FAA and any and all carriers [barring private corporate services] should be made to adhere to it. Look we taxpayers have subsidized some of these carriers that should have gone belly up and dissolved long ago. Recently [actually since most of these domestic carriers have emerged from bankruptcy], there have been a wave of flight cancellations blamed on everything from bad climate to computer glitchs but the main culprit is rising fuel and labour costs outpacing the airlines abilities to make profit. So, it is easy to cancel flights [default pilot and staff furlough], this cuts fuel and labour costs but meanwhile, passengers who have purchased locked in non-refundable tickets with tacked on fuel surcharges fees get left in the cold. You are not going to make the code-share provisions “fly” due to the tie-in with foreign carriers who can not be made to adhere to US law provisions. Study the Euro charter and tweak it for US conditions.

]]> By: Upgrade: Travel Better » Blog Archive » Will a passenger bill of rights be enforceable? http://www.upgradetravelbetter.com/2007/01/22/do-we-need-a-passenger-bill-of-rights/#comment-1711 Upgrade: Travel Better » Blog Archive » Will a passenger bill of rights be enforceable? Sat, 10 Feb 2007 16:13:08 +0000 http://www.upgradetravelbetter.com/2007/01/22/do-we-need-a-passenger-bill-of-rights/#comment-1711 [...] The draft PBOR is posted here and at the angry passengers’ blog. A petition is available, too, if you want to show your support. [...] […] The draft PBOR is posted here and at the angry passengers’ blog. A petition is available, too, if you want to show your support. […]

]]> By: Nancykv http://www.upgradetravelbetter.com/2007/01/22/do-we-need-a-passenger-bill-of-rights/#comment-891 Nancykv Wed, 31 Jan 2007 09:10:51 +0000 http://www.upgradetravelbetter.com/2007/01/22/do-we-need-a-passenger-bill-of-rights/#comment-891 Please sign the petition for the Passenger's Bill of Rights if you are in agreement. http://www.petitiononline.com/airline/petition.html Thank you! Please sign the petition for the Passenger’s Bill of Rights if you are in agreement.
http://www.petitiononline.com/airline/petition.html
Thank you!

]]> By: kate hanni http://www.upgradetravelbetter.com/2007/01/22/do-we-need-a-passenger-bill-of-rights/#comment-795 kate hanni Sun, 28 Jan 2007 13:08:50 +0000 http://www.upgradetravelbetter.com/2007/01/22/do-we-need-a-passenger-bill-of-rights/#comment-795 A law firm did not draft the bill of rights. I did, based on prior attempts and with input from other passengers on this flight. Not bad for a group of upset passengers... Kate Hanni Flight 1348 A law firm did not draft the bill of rights. I did, based on prior attempts and with input from other passengers on this flight. Not bad for a group of upset passengers…

Kate Hanni
Flight 1348

]]> By: Upgrade: Travel Better » Blog Archive » Update: How to support the Airline Passengers’ Bill of Rights http://www.upgradetravelbetter.com/2007/01/22/do-we-need-a-passenger-bill-of-rights/#comment-736 Upgrade: Travel Better » Blog Archive » Update: How to support the Airline Passengers’ Bill of Rights Thu, 25 Jan 2007 14:41:59 +0000 http://www.upgradetravelbetter.com/2007/01/22/do-we-need-a-passenger-bill-of-rights/#comment-736 [...] The idea of a passenger bill of rights is not new, but there hasn’t quite been a “movement” yet. The issue is getting some fresh attention lately, though. [...] […] The idea of a passenger bill of rights is not new, but there hasn’t quite been a “movement” yet. The issue is getting some fresh attention lately, though. […]

]]> By: Oliver http://www.upgradetravelbetter.com/2007/01/22/do-we-need-a-passenger-bill-of-rights/#comment-709 Oliver Wed, 24 Jan 2007 04:08:31 +0000 http://www.upgradetravelbetter.com/2007/01/22/do-we-need-a-passenger-bill-of-rights/#comment-709 Not sure if it's possible to apply these rules blindly to codeshare partners, but the Bill of Rights should apply to all flights operated by foreign carriers originating in the US. It would be rather difficult to have US laws apply to random flights going from, say Poland to Russia just because LOT happens to be a codeshare partner of United. The other rules seem very reasonable. I sure wouldn't want to be stuck in a grounded airplane for even three hours. I guess one could always fake a medical problem to get off the plane; with overflowing restrooms it wouldn't be an unlikely scenario anyway. Not sure if it’s possible to apply these rules blindly to codeshare partners, but the Bill of Rights should apply to all flights operated by foreign carriers originating in the US. It would be rather difficult to have US laws apply to random flights going from, say Poland to Russia just because LOT happens to be a codeshare partner of United.

The other rules seem very reasonable. I sure wouldn’t want to be stuck in a grounded airplane for even three hours. I guess one could always fake a medical problem to get off the plane; with overflowing restrooms it wouldn’t be an unlikely scenario anyway.

]]> By: S A http://www.upgradetravelbetter.com/2007/01/22/do-we-need-a-passenger-bill-of-rights/#comment-705 S A Tue, 23 Jan 2007 17:05:46 +0000 http://www.upgradetravelbetter.com/2007/01/22/do-we-need-a-passenger-bill-of-rights/#comment-705 Most of these provisions are pretty sensible. Three hours is in fact pretty generous, I think, if you're stuck in the plane away from the gate. The chronically delayed flights are available from the government already, but i guess this proposal wants the airlines to repost that. Agreed, how do you apply this stuff to codeshare partners, especially internationally? This is a big one: Compensate "bumped" passengers or passengers delayed due to flight cancellations or postponements of over 12 hours by refund of 150% of ticket price. Screw those vouchers that they give you. Give me cash! Most of these provisions are pretty sensible. Three hours is in fact pretty generous, I think, if you’re stuck in the plane away from the gate.

The chronically delayed flights are available from the government already, but i guess this proposal wants the airlines to repost that.

Agreed, how do you apply this stuff to codeshare partners, especially internationally?

This is a big one:
Compensate “bumped” passengers or passengers delayed due to flight cancellations or postponements of over 12 hours by refund of 150% of ticket price.

Screw those vouchers that they give you. Give me cash!

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