Comments on: Reader mail: Can I upgrade flights purchased on Expedia? http://www.upgradetravelbetter.com/2006/11/27/reader-mail-can-i-upgrade-flights-purchased-on-expedia/ Living the first class life -- at coach prices Tue, 02 Dec 2008 17:53:41 +0000 http://wordpress.org/?v=796 By: Pam http://www.upgradetravelbetter.com/2006/11/27/reader-mail-can-i-upgrade-flights-purchased-on-expedia/#comment-25419 Pam Fri, 14 Nov 2008 04:10:01 +0000 http://www.upgradetravelbetter.com/2006/11/27/reader-mail-can-i-upgrade-flights-purchased-on-expedia/#comment-25419 Orbitz, foul, buyer bewares. They are con artist. Don't buy flight tickets there. Orbitz cancelled our trip without notifying us. They claimed Airlines change it. We called Airlines, and they said Orbitz cancelled it. They have cashed in and sold out seats to other buyers for better price. We have reserved trip to Taiwan in March 08 for 4 people from Orbitz. We received Tickets. Nov 6 08, my husband check on Orbitz website found out our flight from LAX to Taipei, no longer there. We called, and they let us hold more than half hour. We requested reschedule and they told us no seats are available on the way back form Jan 1-10. If we want a refund, we have to mail back all the paper tickets. I asked to return ticket to their Chicago Location. They said they are in Minnesota. (Later I found out their HQ is in Chicago). We call the Airlines; they told us seats are still open for our desired date. We will take legal action against Orbitz. We called many times and spoke many supervisors at Orbtiz. They kept saying Airlines cancelled the trip. They either did not call back or let us wait, and say the same thing. How could they deceive consumers like this? I have scheduled this vacation since Feb 08, and this is my only week off for whole year, and it's the first time my kids will visit my hometown. How could they do this? I was so heartbroken and depressed. Buyers beware!!!! Orbitz, foul, buyer bewares. They are con artist. Don’t buy flight tickets there.
Orbitz cancelled our trip without notifying us. They claimed Airlines change it. We called Airlines, and they said Orbitz cancelled it. They have cashed in and sold out seats to other buyers for better price.

We have reserved trip to Taiwan in March 08 for 4 people from Orbitz. We received Tickets. Nov 6 08, my husband check on Orbitz website found out our flight from LAX to Taipei, no longer there. We called, and they let us hold more than half hour. We requested reschedule and they told us no seats are available on the way back form Jan 1-10. If we want a refund, we have to mail back all the paper tickets. I asked to return ticket to their Chicago Location. They said they are in Minnesota. (Later I found out their HQ is in Chicago).

We call the Airlines; they told us seats are still open for our desired date. We will take legal action against Orbitz. We called many times and spoke many supervisors at Orbtiz. They kept saying Airlines cancelled the trip. They either did not call back or let us wait, and say the same thing. How could they deceive consumers like this? I have scheduled this vacation since Feb 08, and this is my only week off for whole year, and it’s the first time my kids will visit my hometown. How could they do this? I was so heartbroken and depressed. Buyers beware!!!!

]]> By: john http://www.upgradetravelbetter.com/2006/11/27/reader-mail-can-i-upgrade-flights-purchased-on-expedia/#comment-398 john Mon, 27 Nov 2006 21:01:10 +0000 http://www.upgradetravelbetter.com/2006/11/27/reader-mail-can-i-upgrade-flights-purchased-on-expedia/#comment-398 Be careful with EXPEDIA. THey cannot be trusted. Once they charge your credit card you are on your own. EXPEDIA ruined my trips and tried to keep (steal is the right word) the money for services that they failed to provide. Just search for “EXPEDIA complaints” in Google or Yahoo and you will read horrible stories (including mine, click on my name to read about my case) from people that used EXPEDIA. Good luck Be careful with EXPEDIA. THey cannot be trusted. Once they charge your credit card you are on your own. EXPEDIA ruined my trips and tried to keep (steal is the right word) the money for services that they failed to provide. Just search for “EXPEDIA complaints” in Google or Yahoo and you will read horrible stories (including mine, click on my name to read about my case) from people that used EXPEDIA.
Good luck

]]>