23
Oct
2006

airline seats tight pitch Upgrades and Downgrades    October 23, 2006

Upgraded, eventually: Plane cleanliness on Delta
Investigative journalism at its finest: The NYT reports that planes aren’t cleaned as often as they used to be. What a surprise! Delta was letting as long as 18 months pass — instead of the traditional 30 days — between deep cleanings of its planes. Thankfully, Delta is going back to monthly cleanings. Hooray for the status quo.

Upgraded: Cheap fares between London and Hong Kong
Startup Oasis International Airlines, previously mentioned here, is officially starting service between London and Hong Kong at deep, deep discounts. $130 each way in coach, $850 in business, taxes extra. Great fare.

Upgraded, barely: United.com
United.com, long overdue for an update, is live beta-testing its new site. The changes are incremental, and nothing new for other airlines’ customers, but still mostly positive. Welcome to 1999! Positive changes: award search is better, with a full-month award availability chart, and you can change seats for booked flights. Negatives: You can seemingly only buy UA-coded flights, and the award booking engine still doesn’t cover partner airlines. Yawn.

Downgraded: Lounges at LAX
The couches and cocktail tables have given way for the wrecking ball. Lounges in the Tom Bradley international terminal at LAX were demolished, and all airlines’ customers are being herded into temporary mega-lounges (one for first, one for business). Moo.

Upgraded: Airline snack resources
Looking for more information about the minimal snacks on board flights these days? You’re in luck. CheapFlights has collected the price of ham sandwiches and gin-and-tonics on European airlines. Compare and save. And if you prefer the free bags of peanuts, pretzels, or snack mix, then you’re in luck. Someone has a review site devoted to these little freebies. Viva the internets.
(via Road Gladiator)

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5 Responses to “Upgrades and Downgrades — October 23, 2006”

  1. Bobbi Says:

    The united site won’t let me in to view any itineraries (I have a few flights I’d love to change seats on)…I keep getting an error. But I will be thrilled when it starts working – that’s always been a huge hole in their existing site.

  2. Anonymous Says:

    The united site finally has a good flexible date search. Although it what other airlines (Air Canada, Lufthansa) have had for years that was another huge flaw in their site which is now improved.

  3. Anonymous Says:

    Sorry for the missing works. It should have read, Although other airlines have had the flexible search that the beta website now has for years, it is still a much needed and much appreciate improvement.

  4. The Global Traveller Says:

    There’s a review of the interim lounge at LAX TBIT at http://www.flyertalk.com/forum/showthread.php?t=611673

  5. How to tell if an airline’s customer service is on the rebound » Upgrade: Travel Better Says:

    [...] made such an announcement last October, and that was around the time that things started improving. Sure enough: Improvements to in-flight [...]

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