Update/Correction re: discounted first class fares (Y-UP, Q-UP, etc.)
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Flying in first class for the price of coach is a beloved subject with this blog’s readers. But reader Alan F. correctly points out via e-mail that I duplicated the Wall Street Journal’s mistake in my two earlier posts on the subject of Y-UP and Q-UP fares (here and here). I erroneously called these fares coach fares with an automatic upgrade to first. They’re not. They are first class fares, period.
The confusion arises because they have a fare code (e.g., “QUAUP”) that starts with an economy-fare letter, “Q.” But the booking code for these fares — the single-letter category the fares fall into — is actually a first-class code, such as “F” or “A.”
So who on earth, beside Alan F., cares?? Why would this matter? At least two important reasons:
1) Some travelers are reporting that they’re not getting seats in first on these fares. They get to the gate and are handed an economy boarding pass, with the comment that their upgrade didn’t clear. What upgrade? They bought a first-class ticket, so an economy boarding pass is a downgrade.
2) Miles, miles, miles. If you buy a first-class ticket, you earn more miles, both redeemable miles and elite-qualifying miles. Make sure you get what you paid for.
This business of the fare code vs. the booking code is silly. It confuses passengers and staff alike. I don’t know if it’s done this way by design or neglect. Or maybe there are travelers who like it this way. I could imagine a company’s accountants, whose job it is to enforce a “no first class travel” policy, not recognizing a Q-UP fare as a first class fare. Anyone?
tags: travel | upgrades | first class


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November 29th, 2007 at 1:40 am |
[…] Travel Better: Update/Correction re: discounted first class fares (Y-UP, Q-UP, etc.) […]