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Looks like Germans are following in the great American tradition of suing everyone.

According to this article in a German medical daily (!?), an unnamed airline (cough, Lufthansa, cough…) was found liable for confusing its passengers by codesharing.

The plaintiff’s ticket was issued by one airline, with its own flight number, but operated by another under a codeshare agreement. The passenger lined up to check in with the airline who ISSUED the ticket, not the airline actually operating the flight. He missed his flight and sued. The airline’s argument was simple: He should have read the ticket and checked the airport monitors. But the Oberlandesgericht (~state supreme court) in Frankfurt found in favor of the plaintiff and awarded him 10,000 euros.

Some codeshares can indeed be confusing, but come on… Suing?? Knowing where you’re going is a minimum basic skill for travel.

Codeshares indeed have their pluses and minuses. On the one hand, you open up a range of additional flight options, with mileage-earning opportunities. Perhaps most attractively, the price for the same flight may vary, depending on which airline is selling it. Same schedule — same plane! — but different price.

But there are real downsides, too, though. You don’t always earn miles on a codeshare as you would on the issuing airline’s operated flight, even if the airlines are in the same alliance; rather, you earn according to the rules accorded to the partner airline. (I believe American Airlines is an exception: If you buy a codeshare with an AA number, you get miles as if it’s AA.) Upgrades may be a problem. Changing a ticket may involve an additional layer of bureaucracy.

Seat assignments can be a pain in the butt, too. A family member recently reserved a flight operated by Lufthansa, but sold with a United flight number. Her seat assignments were missing by the time she checked in with Lufthansa. The check-in agent scoffed, “Oh, it’s a United-issued seat assignment? No wonder.” Nice to see the Star Alliance working so seamlessly. (The lesson: call the operating airline for seat assignments.)

She got a seat, but not the one she reserved weeks earlier. Maybe she should have sued for compensation.

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tags: travel | air travel | codeshare