Comments on: Fly Toronto to Larnaca, Cyprus for $39+taxes… in business class http://www.upgradetravelbetter.com/2006/04/05/fly-toronto-to-larnaca-cyprus-for-39taxes-in-business-class/ Living the first class life -- at coach prices Fri, 10 Feb 2012 09:21:15 +0000 hourly 1 By: When are fare errors too good to be true? » Upgrade: Travel Better http://www.upgradetravelbetter.com/2006/04/05/fly-toronto-to-larnaca-cyprus-for-39taxes-in-business-class/#comment-11861 When are fare errors too good to be true? » Upgrade: Travel Better Mon, 16 Apr 2007 00:40:51 +0000 http://upgradetravelbetter.com/?p=72#comment-11861 [...] question, or subscribe to the latest posts via RSS or e-mail. Thanks for visiting!Wednesday’s $39 Alitalia business class fare from Toronto to Cyprus caused quite a buzz, but only a lucky few were able to grab it. Fewer still [...] [...] question, or subscribe to the latest posts via RSS or e-mail. Thanks for visiting!Wednesday’s $39 Alitalia business class fare from Toronto to Cyprus caused quite a buzz, but only a lucky few were able to grab it. Fewer still [...]

]]> By: Upgrade: Travel Better » Blog Archive » Holland America blames customers for its own mistake http://www.upgradetravelbetter.com/2006/04/05/fly-toronto-to-larnaca-cyprus-for-39taxes-in-business-class/#comment-377 Upgrade: Travel Better » Blog Archive » Holland America blames customers for its own mistake Mon, 20 Nov 2006 14:39:17 +0000 http://upgradetravelbetter.com/?p=72#comment-377 [...] What do you do if you mistakenly sell something for less than you intended? If you’re US Airways, and you sold a gazillion tickets for $1.86 plus tax, as they did last summer, you take your lumps and honor the tickets. If you’re Travelocity, and you sell tickets to Fiji for $50, you honor the tickets. If you’re Alitalia, and you sell business class tickets for $39, you honor the tickets. But if you’re cruise line Holland America, and you sell a $1399 cabin for $849, you send your customers a bill for the $550 difference. A month later. [...] [...] What do you do if you mistakenly sell something for less than you intended? If you’re US Airways, and you sold a gazillion tickets for $1.86 plus tax, as they did last summer, you take your lumps and honor the tickets. If you’re Travelocity, and you sell tickets to Fiji for $50, you honor the tickets. If you’re Alitalia, and you sell business class tickets for $39, you honor the tickets. But if you’re cruise line Holland America, and you sell a $1399 cabin for $849, you send your customers a bill for the $550 difference. A month later. [...]

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