We travelled out on 29 November 2007 on a direct flight from Stansted to Los Angeles.

There were only 28 passengers. The London lounge is very comfortable with excellent food. Yes the plane was old but it has been refurbished with about 105 big blue seats. The aircraft are maintained at Stansted and I think they are in excellent condition.

I was not too impressed with the food. I had thai curry which was tasteless and I had to send it back as there was a big ‘head hair’ in my dinner. They apologised and I had a beef rib as a relacement but it was very fatty. You get a big plate of mixed lettuce as a starter and again that is very poor.

You can have as much wine or champagne as you want and the crew are attentive.

I just had the feeling that the writing was on the wall as another passenger told me that they had cancelled Stansted to LA on 30 November 2007 and brought passengers forward a day. One of the days we were in LA the flight to Stansted stopped at Las Vegas to pick up Stansted passengers so presumably that flight was cancelled. I was a little worried about getting back and half expected them to cancel but in the end it was ok.

Our return flight on 6 December 2007 had less than 50 passengers.

Trouble is everyone you speak to in LA has never heard of Maxjet. They want to know about it so I give them the email address.

I have previously travelled to New York with them in August and it was fine.

I do hope they survive as the check in and fast track is fantastic and is many times better than Heathrow and no M25 to face.

What a pleasure to fly on this service from Stansted to LA.

But clearly you cannot survive on that run if you combine 2 flights and only have 28
passengers.

I think they should have a sale of the century and offer £500 returns for 3 months to inspire confidence. As everyone pays by card then it will be the card provider who suffers if they collapse.

On the other hand, the CEO claims that he welcomes comments and yet totally ignored my carefully prepared and thoughtfully sent letter, so I stopped using Maxjet in a sulk

As for the age of airplanes every US airline must meet the same safety standards which are stringent for transatlantic flights. The 767 is very common for transatlantic flying.

The bigger deal is that Maxjet is really aimed at tourists, not business. For the service you get, it still may be a good deal, if you need to get to London.

I like the first comment by the Maxjet employee (probably a flight attendant?). “unwaivering service”? Not too transparent! haha

Maxjet aircraft are twenty year-old planes. I would be very careful here. Saving a few dollars is no substitute for safety.